Jump to content


  • Tweets

  • Posts

    • This is the dilemma I had then and still have it. The bit that stopped me was the post 2015 comments about them being enforceable now in most instances which I feel hasn’t been answered unless I am missing something. the bonus I guess is not all credit agreements now will be chasing me so less people chasing me down so to speak. this is the problem as there is conflicting messaging out there it is hard to plan a strategic way forward 
    • In 2017 my wife was given PIP and I finally, officially, became her carer. In 2019 she was reviewed and we were told it would be done by phone to make it easier for her as she has mobility issues and anxiety. The review was very simple, Has anything changed? No, ok, we'll stay as you are then. In 2022 a second review, this time by phone again but with an awkward given at the end for 5 years. Today, we got a new review letter (I know wait lists are bad, but I dont think the wait will take til 2027 for a decision). We're a bit confused because it's a letter, not a phone call as before. The form is just questions that ask "has anything changed" Now, since 2017, nothing has changed except we had our home adapted via disability grant. This was noted in the phone calls. So we should really write that nothing has changed in the last 2 years. The adaptations have been mentioned in both previous phone reviews, but not in writing so I guess we should bring it up. But we feel that they want us to explain everything as if it were a new claim again... And are worried if we miss something in the original claim or the phone calls she will risk losing part of the award (a 2 point swing could be really bad) It does just say "has anything changed?" But in dealing with ESA prior to getting PIP, answering the question asked "has your condition worsened or improved" at a review process with a simple "no, I'm still the same" somehow led to ESA ending and needing appeal. So just want a bit of guidance. How much detail is needed? Is minimal ok? Or should we be blunt with the fact nothing has changed, and bullet point the things she struggles with in each section?   I know the obvious thing is to just explain it all,but over 10 years the sheer amount of times the poor woman has had ESA or PIP stopped/refused just because something was missed out in their report, or they felt it meant a new claim should be made, or that they judged her healthy because we missed a tiny thing in our forms. During COVID it finally seemed like it was all just going to be smooth, especially with the phone reviews and the 5 year reward, but here we are. We just want to make sure we have the least chance to trip ourselves up, but making sure we have what is expected if you get me? I wish I still had a copy of the forms from 2017, because I could just verbatim copy them and add in about the adaptation, but (ironically) we lost our photocopies we kept of them when the house was being adapted
    • might of been better to have got them all defaulted 2yrs ago as we carefully explained before then you'd already be 1/3rd there and your current issue would not be one.    
    • No doubt the hotel will have security cameras on the floor you were staying to confirm or deny the allegation??   The only compensation you will probably get, which will be discretionary as a goodwill gesture, will be a credit voucher for the entire hotel group. Very much doubt anything more than that as you have not substantiated, the hotel committed the transgression 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

In a right panic over TC compliance letter


ellenback
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4642 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hey everyone, first time on here, I'm hoping someone can help. I was contacted in May by the compliance team in Preston regarding my childcare costs. Naughty me I was overclaiming and am in a similar situation to other users on here and have written in (too chicken to actually ring) to confess etc. Now, from what I have seen from the threads on here I should only get reduced payments for next year.

 

That's all fine but my main worry is this - whilst investigating my childcare costs will they carry out other checks on me as per normal procedure?? The reason I'm asking is that after the break up of my relationship with the children's dad I have been living in my parents property (not home). I pay them whatever I can towards bills etc but the house/bills etc is all registered to them. I have everything like bank accounts, tax credit, nhs stuff, uni stuff (I'm s mature student) all registered there. It'd just me & the kids live here but do you think the TC people will investigate me for this??

 

Any help/advice is very very much appreciated. I'm losing sleep every single night over this as I can't help thinking this is why its taking so long to hear back from them! I sent in my letter at end of July - I know it was late, I just explained in the letter that I'd tried & tried the telephone number provided with no success and also that I'd had a period of illness that prevented a prompt reply.

 

Anyway, thanks in anticipation :-)

Edited by ellenback
Link to post
Share on other sites

They can look into other areas, yes. But it won't have a detrimental effect your claim because all tax credit are looking for when they find utility bills in someone else's name is a partner.

 

If you are getting housing benefit for renting that property, that is another matter.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Link to post
Share on other sites

Ah ok, that's good then. No I'm not getting housing benefit nor any other DWP benefits. I've only ever claimed CTC & WTC, as I was entitled to & there's never been another partner living here.

 

Thanks again Oracle ;-)

Link to post
Share on other sites

They won't be interested in that, then. CTC is for the child, WTC is to top up your low income (and help with childcare costs where there is a childcare element). Even if you lived in the same household as your parents, your CTC and WTC would be the same as it would if you lived on your own.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Link to post
Share on other sites

  • 2 weeks later...

Hiya, I've still not heard a thing from them! Not a sausage! Now, I've had a letter from the normal hmrc people saying they're stopping my claim because I haven't renewed! But even though I sent back my renewal pack and chased it up by telephone they said they can't renew/update as it is another team dealing with my claim... and, like I say, the compliance team haven't replied, nor can I contact them by phone!! I'm going round in circles!! so nowt for me tomorrow then!! Booooooo.....:-(

Link to post
Share on other sites

God what a nightmare!! Did you send your renewal by recorded delivery? When you chased your renewal up did they confirm receipt?

 

The letter that I received did say if I have any questions about my claim I have to contact them as opposed to the normal tc team.

 

How much do you estimate you owe them?

Link to post
Share on other sites

Well my situation has just got even more bizarre and I don't know what to think :???:

 

As you know I was being "reviewed" with regards to childcare and I sent in full disclosure about 2 wks ago (estimated I owed approx £8000) and I presumed that this "review" was the reason my renewal hadn't been processed because I sent it in at beginning of July and then the childcare letter turned up 5/6 weeks after. Well...........checked my bank as normal this morning and an extra payment has been paid (more than I normally get per week by approx £10) so I called them and was advised that my award had been finalised and it had generated an extra payment and that my weekly figure has increased per week.

 

Now my question / worry is; what has happened with regards to the overpayment I have received?!?!?!?!? If my figures have gone up then it's obvious they are not taking any money back. Does this mean that they are going to recover it in a different way (prosecution etc?!?!?!?!?!?!).

Link to post
Share on other sites

Well my situation has just got even more bizarre.

 

Received a letter from HMRC this morning (dated 25/08/11) from the compliance team. It is very, very brief and just says:-

 

" RE: Your tax credits for 2010-2011. I have made a decision that I do not accept your childcare costs. I have adjusted your claim as a result. You will soon receive an award notice detailing your tax credits for 2010/2011. If you have an advisor acting on your behalf please show them this letter."

 

Firstly I am very pleased as this letter obviously signifies that they are not taking the matter any further but it has confused me even more!!!!!

 

My husband called them on Tuesday to notify them that I had started work and to give them my work details. Yesterday I called them as we received an extra payment in our account and was advised that it was due to my renewal being completed and that my weekly amount was approx £8 per week more than before.

 

My question is - the renewal has obviously been completed after the "review" so how on earth am I ending up with more money?!?!?!?!?!?!?!?!?!?!? I know I did pay an overpayment back earlier on this year (between Jan-April) but I am sure that was only around £1000.

 

I was honest on my renewal and I was brutally honest in my letter to the compliance team that I had falsely claimed childcare between April-Nov 2010.

 

Does anyone have any thoughts?!?!?!?!?!?!?!?

Link to post
Share on other sites

Well my situation has just got even more bizarre.

 

Received a letter from HMRC this morning (dated 25/08/11) from the compliance team. It is very, very brief and just says:-

 

" RE: Your tax credits for 2010-2011. I have made a decision that I do not accept your childcare costs. I have adjusted your claim as a result. You will soon receive an award notice detailing your tax credits for 2010/2011. If you have an advisor acting on your behalf please show them this letter."

 

Firstly I am very pleased as this letter obviously signifies that they are not taking the matter any further but it has confused me even more!!!!!

 

My husband called them on Tuesday to notify them that I had started work and to give them my work details. Yesterday I called them as we received an extra payment in our account and was advised that it was due to my renewal being completed and that my weekly amount was approx £8 per week more than before.

 

My question is - the renewal has obviously been completed after the "review" so how on earth am I ending up with more money?!?!?!?!?!?!?!?!?!?!? I know I did pay an overpayment back earlier on this year (between Jan-April) but I am sure that was only around £1000.

 

I was honest on my renewal and I was brutally honest in my letter to the compliance team that I had falsely claimed childcare between April-Nov 2010.

 

Does anyone have any thoughts?!?!?!?!?!?!?!?

Link to post
Share on other sites

  • 2 weeks later...

Hiya! Just thought I'd update. I also received a letter stating "I do not accept that you paid..." blah blah blah... I have given my income for 2010/11 and they are restarting my claim. Hopefully that's it done. Lesson learned!!

 

Back of beyond - any further forward on your mysterious extra money??

Link to post
Share on other sites

Basically the extra payment was generated due to rewewal being completed. Received my new award and it states an overpayment of £1700 which it says they are not collecting back at present. Also received last years final award and that also states the same.

 

My award has since increased due to me starting work and getting wtc.

 

I still think my overpayment should have been more but what more can I do? I've wrote and given them correct info, they've acknowledged it and said they've amended my award so just leaving it now. Can't worry about it any longer tbh.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...