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    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
    • Sleep apnoea: used to require the condition  to be “completely” controlled Sometime before June 2013 DVLA changed it to "adequately" controlled. I have to disagree with MitM regarding the effect of informing DVLA and S.88 A diagnosis of sleep apnoea doesn't mean a licence wont be granted, and, indeed, here it was. If the father sought medical advice (did he?) : this is precisely where S.88 applies https://assets.publishing.service.gov.uk/media/64edcf3a13ae1500116e2f5d/inf1886-can-i-drive-while-my-application-is-with-dvla.pdf p.4 for “new medical condition” It is shakier ground if the opinion of a healthcare professional wasn’t sought. in that case it is on the driver to state they believed they met the medical standard to drive. However, the fact the licence was then later granted can be used to be persuasive that the driver’s belief they met the standard was correct. What was the other condition? And, just to confirm, at no point did DVLA say the licence was revoked / application refused? I’d be asking DVLA Drivers’ Medical Group why they believe S.88 doesn’t apply. S.88 only applies for the UK, incidentally. If your licence has expired and you meet the conditions for S.88 you can drive in the U.K., but not outside the U.K. 
    • So you think not pay until DN then pay something to the oc to delay selling to dcas?    then go from there? 
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pparently we'll all get to [...] play games together .

 

Take a deck of cards, some crayons, teddy bear, and a few other toys. If they want to patronise and insult you, return the favour.

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No... you can't eat my brain just yet. I need it a little while longer.

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Never fails to amaze me how the WP's assume people with previous work experience apparently know nothing about 'team work' and need to have it explained to them - usually by pointless exercises in a classroom. Do they think we all worked as lighthouse keepers? That's about the only career where a few tips on team work might be helpful.

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Never fails to amaze me how the WP's assume people with previous work experience apparently know nothing about 'team work' and need to have it explained to them - usually by pointless exercises in a classroom. Do they think we all worked as lighthouse keepers? That's about the only career where a few tips on team work might be helpful.

They claim it's not recent I think plus the more in these things the better profit or better chance to get people sanctioned so it's a win-win for them

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My first day of feeling sort of human again although still not fully recovered so I decided to take a look at some recruitment sites - the usual, CV library, Reed etc and YET AGAIN they are all the same 'jobs' from months ago - some 6 months+ - it is evident they are fake - even if advertised with several agencies the posts (if real) would have been filled by now so you know what, I am so peeved with the lot of it what I done was just apply for 15 jobs on CV library using 'one click' to put on my diary in the space of 25 minutes as I am damned if I am spending hours looking on a daily basis. The day before I email my diary to INGEUS I will fill it all in with the details and be done with it and if asked why all the emails are the same date and roughly the same time the answer will be "I done my covering letters and CV and stored them all ready to send in one go so I could read through them all before sending them off" - gets me out of 2 weeks of pointless waste of time searching for things that blatantly do not exists so this is now the way forward for me.

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Just curious as i got a job myself a few months ago and (regretfully) told my advisor the details, does that mean the advisor will take the credit for it? Or will it just go down on the system as the advisor getting me that job? My advisor said it's part if my signing off I provide them the details, is that just an excuse of some sort?

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Just curious as i got a job myself a few months ago and (regretfully) told my advisor the details, does that mean the advisor will take the credit for it? Or will it just go down on the system as the advisor getting me that job? My advisor said it's part if my signing off I provide them the details, is that just an excuse of some sort?

 

If you mean your Ingeus or other WPP advisor, then the WPP will take credit and the "outcome payment", most likely. I don't know if the advisor themselves will get any credit - it's possible - but the company probably will.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Don't give them the details or is there a way they can find out via HMRC? I don't intend to give details when I get a job as I have had NO SUPPORT WHATSOEVER and it will be through MY WORK not theirs. Simply sign off, you don't have to give a reason

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Don't give them the details or is there a way they can find out via HMRC? I don't intend to give details when I get a job as I have had NO SUPPORT WHATSOEVER and it will be through MY WORK not theirs. Simply sign off, you don't have to give a reason

 

They can't find out from HMRC. WPPs have no access to that information, and JCP staff are not going to waste their time and risk their jobs trying to find out just so that Ingeus or whoever can get a payment. I don't think JCP staff are big fans of these companies, although obviously they're not supposed to actually badmouth them in front of claimants.

 

As you say, there is no obligation to tell either JCP or a WPP who you're working for. The last incentive to tell JCP disappeared when the Job Grant was abolished, and there never was an incentive to tell the likes of Ingeus.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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They can't find out from HMRC. WPPs have no access to that information, and JCP staff are not going to waste their time and risk their jobs trying to find out just so that Ingeus or whoever can get a payment. I don't think JCP staff are big fans of these companies, although obviously they're not supposed to actually badmouth them in front of claimants.

 

As you say, there is no obligation to tell either JCP or a WPP who you're working for. The last incentive to tell JCP disappeared when the Job Grant was abolished, and there never was an incentive to tell the likes of Ingeus.

 

My JCP adviser absolutely despises everything INGEUS stand for - we regularly speak about them openly when I sign on and inhis own words "they are basically second hand car salesman disguised as people that are supposed to help you but I rarely hear of any success stories" ..... quite!

 

Remember, INGEUS only care for their bonuses and their tick box exercises i.e. pointless workshops - never be fooled in to thinking they care about you or support you - they would have you working for minimum wage and be worse off coming off benefits as you would 'be working'. As I mentioned many times, I think they are parasites

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Yeah, I've heard JCP staffers talk that way as well. They're not supposed to, but they do. And they're right, of course, as are you.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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I only told my advisor because she tried to help me when I first started but I didn't have any' I usually attended 'jet' instead, my advisor at the time done a mock interview with me and asked at the the end doped I want her to book me for another one? I said 'no thanks I'll do one with jet instead', I felt bad saying it but jet actually look and treat me as a person, where ingeus advisor looks down on me because she's snobby at times, on one occasion she went to printer to get me sheets and her and her friend in there was chatting and my advisors friend then smirked at me a bit when walking past me, obviously talking personally bad of me :/

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My INGEUS 'adviser' STUPIDLY has an open Facebook profile for all to see (the cardinal sin) and I have built up quite a dossier on her if I ever need it as heavy ammunition. I am sure her bossess would be none too pleased with some of the stuff on there. I check her updates regularly and screen print them as well as save them in my own personal hard drive (laptop and portable on a USB) so they can be produced at any time. I am not a threatening or menacing person but as I said, if the need arises, I will use it

 

This is from her profile from 3 weeks ago:

 

"Bloody work is driving me mad, if I have to see one more idiot today I will scream"

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My INGEUS 'adviser' STUPIDLY has an open Facebook profile for all to see (the cardinal sin) and I have built up quite a dossier on her if I ever need it as heavy ammunition. I am sure her bossess would be none too pleased with some of the stuff on there. I check her updates regularly and screen print them as well as save them in my own personal hard drive (laptop and portable on a USB) so they can be produced at any time. I am not a threatening or menacing person but as I said, if the need arises, I will use it

 

This is from her profile from 3 weeks ago:

 

"Bloody work is driving me mad, if I have to see one more idiot today I will scream"

 

I take it you attend the Essex branch?

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Yes I am in Essex, are you? Better not say where in case it compromises anything!

 

I attended the liverpool city centre branch up till February and my advisor was mrs ingeus lol

 

I don't care who reads that lol

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Was at my second meeting with them this morning. I was booked in for 10am and when I arrived at 10am on the dot, I was told I was there "too early" and I would have to take a seat and wait on my advisor finishing with someone else. No big deal, I thought. Fair enough. I was then told to go and sit at a computer and apply for some jobs in the meantime. I politely told her I couldn't "apply" for any because I didn't have my CV on the computer to upload, but I would take a note of the job adverts to apply for when I got home. "Why didn't you bring a USB with your CV on it?" I was asked. I told her I didn't think it was necessary as they had a paper copy of my CV and I wasn't told I'd be job searching while I was here. "You didn't think you were job searching? At a place aimed at finding you a job?" she said sarcastically. I bit my tongue.

 

 

Day 3 of this awful programme.

 

- Handed in my train ticket for travel expenses and wrote on the form "£5.80". A few minutes later she yelled "Can you not read properly? Your ticket was £5.90!" (this was in front of about five other people), I shouted back that the fares had only recently went up to which her smart ass assistant said smugly "actually they went up in April".

- Was asked a question and when I started to answer, she started talking to someone else!

- Asked several times how we would approach an employer or phone up an employer about a vacancy. No matter what anyone answered, the advisor always went "Nope!". Apparently when you're calling up a company about a vacancy, you have to DRESS SMARTLY because otherwise you will be distracted. "If you're on the phone and smell your B.O you're going to get put off, right? If you're on the phone and look in the mirror and see you need a haircut, you'll get distracted. If you're on the phone and you notice a stain on your t-shirt you'll forget everything you've said to the employer." Apparently we need to shower, shave and be suited and booted to phone up a company and ask if they're hiring.

 

You couldn't make it up.

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Day 3 of this awful programme.

 

- Handed in my train ticket for travel expenses and wrote on the form "£5.80". A few minutes later she yelled "Can you not read properly? Your ticket was £5.90!" (this was in front of about five other people), I shouted back that the fares had only recently went up to which her smart ass assistant said smugly "actually they went up in April".

- Was asked a question and when I started to answer, she started talking to someone else!

- Asked several times how we would approach an employer or phone up an employer about a vacancy. No matter what anyone answered, the advisor always went "Nope!". Apparently when you're calling up a company about a vacancy, you have to DRESS SMARTLY because otherwise you will be distracted. "If you're on the phone and smell your B.O you're going to get put off, right? If you're on the phone and look in the mirror and see you need a haircut, you'll get distracted. If you're on the phone and you notice a stain on your t-shirt you'll forget everything you've said to the employer." Apparently we need to shower, shave and be suited and booted to phone up a company and ask if they're hiring.

 

You couldn't make it up.

 

I shouldn't but I just laughed out loud at that - my advice - carry a covert recording device on you -build up your ammo!

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Due to finish my 2 year sentence with Ingeus in January. Just about to switch to my 3rd pointless advisor, who yesterday informed me that i have someone else next time due to her being moved to 1st year ''clients''. Anyway for the last year and a half ive been signing on and had my advisor apt on the same day at roughly the same time. My 1st 2 advisors were happy to do this rather than come twice. I dont live near the town (Basildon) and im not happy to pay 10 quid a month in bus fares. This worked out nicely and able to claim my fares back..Until this new advisor Catherine says ''sorry we cant pay your fares if its your signing on day." wtf i said in a more polite way. ''We've had a new directive that we cant do this otherwise everyone would want to sign on at the same time''.! Excuse me.? how is that possible. People sign on all through the day mon-fri at different times anyway.? Ok so you cant match everyone up with advisor and signing on day i can sort of understand that..but? there is a certain amount of people you can do it for - that stands to reason. And why the hell would you not want to help someone who is out of work in anyway you can.?

 

Aside from that, some dont care whether they have to make 2 visits they accept it, some live near to Ingeus or they have partners who are minted, so again they dont care to much, and others like me do not live on its doorstep. Whichever way you look at it, they can do it for some (first come first served), and they have been all this time until now. Ok lets say i accept this jobsworth girls reasoning that its not possible to match the apt and signing on day, but sometimes it is....wait for it. After going to this open day job vancancy thing for jobs at M & S in the same room after chatting to jobsworth, i say ''can i have my fare please''..NO BECAUSE ITS YOUR SIGNING ON DAY.!!! OMG. I kept calm for some reason. On returning home i realised how petty she was and that she is lying about some directive about not being able to claim fares on signing on day. I phoned head office (or what purports to being the main office, and spoke to 'Alison' who said it sounds ridiculous, and most at Ingeus wouldnt care if they were helping you save money. Ive got to decide whether to hold fire and wait til i see my new 3rd advisor before having a polite rant or being pro active now. I was advised by head office to see the centre manager to discuss but i think its best to hit them cold on my next signing on day...which ''jobsworth'' was actually happy top book silmultaneously for me again, even though by her rules i cant claim the fare. Sorry if this sounds petty, bet when you have to walk an hour and a half rather twice a month rather than pay 9.50 in total that they wont pay you due to bloody mindedness,:!: its just pathetic.

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Due to finish my 2 year sentence with Ingeus in January. Just about to switch to my 3rd pointless advisor, who yesterday informed me that i have someone else next time due to her being moved to 1st year ''clients''. Anyway for the last year and a half ive been signing on and had my advisor apt on the same day at roughly the same time. My 1st 2 advisors were happy to do this rather than come twice. I dont live near the town (Basildon) and im not happy to pay 10 quid a month in bus fares. This worked out nicely and able to claim my fares back..Until this new advisor Catherine says ''sorry we cant pay your fares if its your signing on day." wtf i said in a more polite way. ''We've had a new directive that we cant do this otherwise everyone would want to sign on at the same time''.! Excuse me.? how is that possible. People sign on all through the day mon-fri at different times anyway.? Ok so you cant match everyone up with advisor and signing on day i can sort of understand that..but? there is a certain amount of people you can do it for - that stands to reason. And why the hell would you not want to help someone who is out of work in anyway you can.?

 

Aside from that, some dont care whether they have to make 2 visits they accept it, some live near to Ingeus or they have partners who are minted, so again they dont care to much, and others like me do not live on its doorstep. Whichever way you look at it, they can do it for some (first come first served), and they have been all this time until now. Ok lets say i accept this jobsworth girls reasoning that its not possible to match the apt and signing on day, but sometimes it is....wait for it. After going to this open day job vancancy thing for jobs at M & S in the same room after chatting to jobsworth, i say ''can i have my fare please''..NO BECAUSE ITS YOUR SIGNING ON DAY.!!! OMG. I kept calm for some reason. On returning home i realised how petty she was and that she is lying about some directive about not being able to claim fares on signing on day. I phoned head office (or what purports to being the main office, and spoke to 'Alison' who said it sounds ridiculous, and most at Ingeus wouldnt care if they were helping you save money. Ive got to decide whether to hold fire and wait til i see my new 3rd advisor before having a polite rant or being pro active now. I was advised by head office to see the centre manager to discuss but i think its best to hit them cold on my next signing on day...which ''jobsworth'' was actually happy top book silmultaneously for me again, even though by her rules i cant claim the fare. Sorry if this sounds petty, bet when you have to walk an hour and a half rather twice a month rather than pay 9.50 in total that they wont pay you due to bloody mindedness,:!: its just pathetic.

 

 

1st year clients? I remember in January my advisor who'd I had for my 6 moths there said 'normally change you're advisor at this stage.....but I'll just keep you with me', why would she say this?

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Hello Ingcredible and welcome to the site. The following extracts from DWP Guidance Documents may help you to argue for reimbursement of your travel expenses.

 

Section 153 of DWP Provider Guidance Chapter 2 may be of particular interest in your case. It could be argued from this that a service the Work Programme provider is contracted to provide, and for which the DWP is paying them to provide, is not being provided. This could be construed as knowingly defrauding the DWP. What one does while in town primarily to attend the Work Programme is irrelevant, adds no cost to the provider who has to pay for the return fare anyway, and has no bearing on their obligations under their contract.

 

Work Programme Provider Guidance Chapter 1

19. Participants should not be worse off by virtue of attending the Work programme.

 

20 Providers are responsible for travel, childcare, replacement caring costs and additional support costs whilst the participant is on the Work Programme. (See ITT for further information).

 

DWP Provider Guidance Chapter 2

Travel Expenses

153 Participants attending provision are entitled to a refund of the travel costs they incur. It is your responsibility to pay the participant’s travel costs as travel expenses are included within the funding received from DWP as part of the overall contract package.

 

154 Participants are expected to travel to your provision by the cheapest method available to them. However, some participants will be unable to travel by the cheapest method for example, due to a disability or the need to be accompanied by a support worker.

 

155 On commencing provision you should advise participants what evidence they will need to produce to claim refunds of travel costs, for example bus tickets.

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I'm not happy to pay 10 quid a month in bus fares. This worked out nicely and able to claim my fares back..Until this new advisor Catherine says ''sorry we cant pay your fares if its your signing on day."

 

Hopefully, you kept your bus ticket for future reference...

 

A letter to the office manager informing them that they are required to refund all travel expenses as per provider guidance quoted in the above post - Point out that this is a contractual obligation on their part and failure to comply will result in the complaint being escalated to the DWP and.or your local MP.

 

Head the letter "Formal Complaint" and see what comes of it.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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Hi Mr.P, thanks for your wise words. Very much appreciated and sounds like i could be using your passage (pardon the expression). I have kept my bus ticket, as all my other visits just in case.! Think Ingeus, like many other companies are suffering from micromanagement. They have their own mini republics within the same office space.

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Hello Lapsed Workaholic, and its a pleasure to hear from you. Thanks for going to the trouble you have, really appreciate it. I guess the bottom line is, there is nothing within these guidelines that says they cant refund you if your advisor apt and signing day are on the same day/time span etc. Wonder,does a chapter and verse of Ingeus scriptures exist detailing their rules and regulations.? I suspect not - at least not to the public. Could they quote from their own bible if only they have access to it.?

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Hi G4C. my advisor said 2 weeks back, she was supposed to switch me over in January, but she was determined to get me working with all the effort i put in (and my stunning persoanlity i guess) etc. I suspect the truth for you and I (and millions more) is that its easier for Ingeus to keep us with same advisor at certain times, to keep each advisor busy for their shift.

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I did laugh out loud, and thank you for that essexmat.! I now cast doubt on myself. Its like sliding doors, would i have got that job as general manager at the Hilton hotel, had i been wearing shirt and tie instead of my retro England 1982 shirt. I'm going to die wondering.:|

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