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    • If anybody has any advice here, it would be greatly appreciated, I already suffer with pre-existing disabilities & have struggled with this so far. 
    • so return of goods order etc etc read upload  scan pages to jpg, redact in mspaint. the convert to and merge to one mass PDF  read upload and use the online listed sites for all 3 stages. do you want to keep the car? i will guess this was a manual paper claimform direct from the co.court or was it org sent from salford bulk processing and has just got reaq ssigned?      
    • Speaking of the reformatory boys, here they are with all of their supporters, some of whom traveled with them from miles away, all carefully crammed together and photographed to look like there were more than about 80 .. rather like Farages last rally with even fewer people crammed around what looked like an ice cream van or mobile tea bar ... Although a number in the crowd apparently thought they were at a vintage car rally as they appeared to be chanting 'crank-her'. A vintage Bentley must be out of view.   Is this all there is? Its less than the Tory candidate. - shut up and smile while they get a camera angle that looks better
    • in order for us to help you we require the following information:- Which Court have you received the claim from ? Canterbury Name of the Claimant ? Moneybarn No 1   How many defendant's  joint or self ? One Date of issue –  29/05/24 Acknowledged by 14/06/24  Defence by 29/06/24  Particulars of Claim PARTICULARS OF CLAIM 1.  By a Conditional Sale Agreement in writing made on 25th August 2022. Between the Claimant and Defendant, the Claimant let to the Defendant on Conditional Sale. A Ford Ranger 3.2 TDCi (200 P S) 4x4 Wildtrack Double Cab Pickup 3200cc (Sep.2015) Registration No, ******* Chassis number ***************** (“The Vehicle”).  A copy of the agreement is attached  2.  The price of the goods was £15,995.00. The Initial Rental was £8500.00.  The total charge for credit was £3575.;17 And the balance of £11,070.17 was payable by 59 equal consecutive monthly instalments of £187 63. payable on the 25th of each month. 3.  The following were expressed conditions of the set agreement, Clause 8: Our Right to End this Agreement  8.1   Subject to sending you the notice as required by law, any of the following events will entitle us to end this Agreement: 8.1.2  You fail to pay the advance payment (if any) or any of the payments as specified on the front page of this agreement or any other sum payable under this Agreement. 8.1.3 If any of the information you have given us before entering into this Agreement or during the term of this Agreement was false 8.1.4 We consider, acting reasonably, that the goods may be in jeopardy or that our rights in the goods may otherwise be prejudiced. 8.1.5 If you die 8.1.6 If a bankruptcy petition is presented against you; if you petition for your own bankruptcy, or make a live arrangement with your creditors or call a meeting of them. 8. 1.7 If in Scotland, you become insolvent or sequestration or a receiver, judicial factor or trustee to be appointed over any of your estate, or effects or suffer an arrestment, charge attachment or other diligence to be issued or levied on any of your estate or effects or suffer any exercise, or threatened exercise of landlords hype hypothec 8.1.8 If you are a partnership, you are dissolved 8.1.9 If the goods are destroyed, lost, stolen and/or treated by the insurer as a total loss in response to an insurance claim. 8.1.10 If we reasonably believe any payment made to us in respect of this Agreement is a proceed of crime. 8.1.11 If steps are taken by us to terminate any other agreement which you have entered into with us. Clause 9.  Effect of Us Terminating Agreement 9.1 If this Agreement terminates under clause 8 the following will apply 9.1.1 Subject to the rights given to you by law, you will no longer be entitled to possession of the goods and must return them to us to an address as we may reasonably specify, (removing or commencing the removal of any cherished plates) together with a V5 registration certificate, both sets of keys and a service record book. If you are unable or unwilling to return the goods to us then we shall collect the goods and we'll charge you in accordance with clause 10.3 9.1.2 We will be entitled to immediate payment from you for all payments and all other sums do under this agreement at the date of termination 9.1.3 We will sell the goods or public sale at the earliest opportunity once the goods are in a reasonable condition which includes a return of the items listed in clause 7.1.4 9.1.4 We will be entitled to immediate payment from you of the rest of the Total Amount Payable under this agreement less: ( a) A rebate for early settlement ias required by law which will be calculated and notified to you at the time of payment (b) The proceeds of sale of the goods (if any) after deduction of all costs associated with finding you and/or the goods, recovery, refurbishment and repair. Insurance, storage, sale, agents fees, cherished plate removal, replacement keys, costs associated with obtaining service history for the goods and in relation to obtaining a duplicate V5 registration certificate 4, The following are particulars required by Civil Procedure Rules. Rule 7.9 as set out in 7.1 and 7.2 of the associated Practice Direction entitled Hire Purchase Claims:- a)     The agreement is dated 25 August 2022. And is between Moneybarn No1 Limited  and xxxxxxxxx under agreement  number xxxxxx. b)    The claimant was one of the original parties to the agreement. c)    The agreement is regulated under the Consumer Credit Act 1974. d)    The goods claimed Ford Ranger 3.2 TDCi ( 200 PS) 4x4 Wildtrack Double Cab Pickup 3200 cc (Sep2015} Registration No ^^^^^^^ Chassis number ***************** e)     The total price of the goods £19570 f)     The paid up sum £1206 5 g)    The unpaid balance of the total price £7505 (to include charges) h)    A default notice was sent to the defendant on 20th February 2024 by First class post i)      The date when the right to demand delivery of the goods accrued 14 March 2024 j)      The amount if any claimed as an alternative to delivery of the goods 7505 22 include charges 5.  At the date of service of the notice the instalments were £562.89 in arrears. 6. By reason of the Termination of the Agreement by the notice, defendant became liable to pay the sum of £7502 7. The date of maturity the agreement is 24th August 2027. 8. Further or alternative by reasons of  the Defendant breaches of the agreement by failing to pay the said instalments, the Defendant evinced an intention no longer to be bound by the Agreement and repudiated it by the said Notice the claimant accepted that repudiation 9. By reason of such repudiation the claimant has suffered loss and damage. Total amount payable £19570 Less sum paid or in arrears by the date of repudiation £12064 97 Balance £7505 (to include charges.) ( The claimant will give credit if necessary for the value of the vehicle if recovered.)  The claimant therefore claims 1.    An order for delivery up of the vehicle 2.    The MoneyClaim to be adjourned generally with liberty to restore,  Upon restoration of the MoneyClaim following return or loss of the vehicle. the Claimant will ensure the pre action protocol for debt claims is followed. 3.    Pursuant to s 90 (1)  of the Consumer Credit Act 1974. An order that the Claimant and/or its agents may enter any premises in which the vehicle is situated in order to recover the vehicle should it not be returned by the Defendant 4.    further or alternatively damages 5.    costs Statement of truth The Claimant believes that the facts stated in these Particulars of Claim are true. The Claimant understands that the proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in the document for verified by statement of truth without an honest belief in its truth. I am duly Authorised by the Claimant to sign these Particulars of Claim signed Dated 17th of April 2024  What is the total value of the claim? 7502   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Never heard of this   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? n/a Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? After  Do you recall how you entered into the agreement...On line /In branch/By post ? In a garage  Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Were you aware the account had been assigned – did you receive a Notice of Assignment? n/a   Did you receive a Default Notice from the original creditor? They said sent but nor received   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? None seen   Why did you cease payments? Still Paying,   What was the date of your last payment? Yesterday  31st May 2024   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes on 12 Feb 2024   What you need to do now.   Can't scan, will do via another means as you cant have jpg  
    • Now that is an interesting article which adds afew perspective that I hadn't thought significant - but on reflection of the perspectives offered ... Now Starmer is no Blair, however 'blairite he may be perceived, but the Tories aren't tories and aren't even remotely liberal   The fast 'unannounced and unexpected election call from sunack may well be explained by the opinion linked that he hoped reform would be unprepared and effectively call a chunk of Farages largely empty bluster - making him look even more of a prat, leave scope for attacks on shabby reform candidates and mimimise core vote losses to reform - while throwing the 'middle ground' (relative) tories TO THE DOGS - and with the added bonus of likely pacifying his missu' desire to jogg off to sunny cal tout suite somewhat   thumb in the air - I expect about 140ish tory seats, but can hope for under a hundred Reform - got to admit the outside possibility of 1, maybe 2 seats with about 8% of the vote - but unlikely. I think projections of over 10% of the vote for reform is nudged and paid for speculation - but possible with the expected massive drives from Russian, Chinese and far right social media bot and troll prods targeting the gullible.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ingeus


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Whilst with Ingeus, did any Clerk make any effort in approaching any employer on your behalf, and did any face to face interview ensue? Can you cite any examples of any telephone interview>?

 

Simple answer to all your questions, Rebecca, is 'no'. They only found 3 vacancies for me to apply for in the entire 2 years and it was up to me to do the applying...and one of the vacancies was an internal one to work at Ingeus! They did absolutely nothing on my behalf; I don't even think they were sending out my details to anyone.

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Thanks for that Jasta11! Looks like I messed up on the attachment image as it now cannot be read! How do I change this?

 

Best of luck getting your business up and running. Hope it works out for you.

 

I think you need a minimum of 10 posts before you can add attachments. It was 10 anyway to post a URL.

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Does anyone know whether Ingeus make any checks with the Jobcentre about whether you are still signing on? I have been signing on for a while now but signed off from Ingeus months ago as I found work. However I only did a trial day with the job before finding out more about it and it simply didn't pay enough to live on and in some cases wasn't paying people at all. I then didn't inform Ingeus that I wasn't continuing with it as I had already signed off from them and was told I didn't need to attend any more appointments. The advisor has called me at least 5 times since then and just asks whether I am still in work. I have told him yes I am self-employed, even though I am still with the Jobcentre. I am a bit concerned that they might ask the Jobcentre am I still signing on and the Jobcentre will tell them I have been signing on for months when Ingeus thought I was in work. Anyone know what to say to them if that situation comes about?

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Does anyone know whether Ingeus make any checks with the Jobcentre about whether you are still signing on? I have been signing on for a while now but signed off from Ingeus months ago as I found work. However I only did a trial day with the job before finding out more about it and it simply didn't pay enough to live on and in some cases wasn't paying people at all. I then didn't inform Ingeus that I wasn't continuing with it as I had already signed off from them and was told I didn't need to attend any more appointments. The advisor has called me at least 5 times since then and just asks whether I am still in work. I have told him yes I am self-employed, even though I am still with the Jobcentre. I am a bit concerned that they might ask the Jobcentre am I still signing on and the Jobcentre will tell them I have been signing on for months when Ingeus thought I was in work. Anyone know what to say to them if that situation comes about?

Although Job Centre Plus invoke their rights to distribute personal data related to a candidate to any party deemed authorised (including Work Programme Providers) without requiring authorisation or permission from the candidate to do so, if you have kept Job Centre Plus in the loop and signed off (then on) after the work trial. there is no need for you to indulge any contact from Ingeus.

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alpo287: Just to add to what RebeccaPidgeon has said - Be very careful what you say to Ingeus. If you have told them that you are currently self-employed and are telling the DWP that you are unemployed, just hope that the two don't talk. You'd be better off in the long term to tell Ingeus "None of your business what I'm doing" and respond to any further questions with "no comment".

At some point, Ingeus will submit an outcome claim because you have told them that you are "in work". If the DWP show due diligence and check to see if you are still claiming JSA, they will start asking questions.

 

The last thing you want is to be dragged in for an interview under caution !

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My advisor at JC has told me to bring in my universal jobmatch ID and password because it says i unable to find any details. i have told her that i didn`t tick the box what allows them to see my account. She said thats not the reason she can`t get on. it would say you do not have permission. is she tricking me somehow. if i log on there which is what she wants me to do, will they then be able to see my account when i log on at home. Was gonna take a screen print to prove i have registered and show her that.

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Due to finish Work Programme October and have yet another pointless hour and a half Jobsearch at 10.30 this morning. I see my new Advisor every month at present and I am sick to the back teeth of Igneus. The last straw was a couple of months ago when my new Advisor informed me that there was no record of me taking two Employment Skills Courses, signing consent forms and completing a basic Literacy and Numeracy test. I stated that I was not sure why details had not been recorded but I was NOT retaking courses or any new ones, especially as I had not received promised certificates for either. This I suspect made an impression as on Friday 25 July I received a certificate for the level 2 course from a local college, although nothing yet for level 1. As for signing of consent, I had already done this at the start of the Work Programme, but in February of this year had withdrawn in writing (which was typically not acknowledged). I was then forced to re-take the Literacy and Numeracy Test. I should have failed this on purpose but wisely decided against this decision. The staff are polite and professional but have no qualifications in careers advice to help the clients they see. If Welfare to Work clerks cannot work as a team and coordinate basic administrative tasks then they should resign, after all there are unemployed people out there!

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My advisor at JC has told me to bring in my universal jobmatch ID and password because it says i unable to find any details. i have told her that i didn`t tick the box what allows them to see my account. She said thats not the reason she can`t get on. it would say you do not have permission. is she tricking me somehow. if i log on there which is what she wants me to do, will they then be able to see my account when i log on at home. Was gonna take a screen print to prove i have registered and show her that.

When you create a UJ Account, you explicitly agree not to divulge any information on your access details. However, the JCP Front Line Adviser may easily locate your details by bringing up the relevant search engine, entering your forename and surname, and that will bring up any number of UJ Records.

 

Of course, as much as you may wish and yearn to share your secure information with anyone, you are legally obliged not to.

 

Due to finish Work Programme October and have yet another pointless hour and a half Jobsearch at 10.30 this morning. I see my new Advisor every month at present and I am sick to the back teeth of Igneus. The last straw was a couple of months ago when my new Advisor informed me that there was no record of me taking two Employment Skills Courses, signing consent forms and completing a basic Literacy and Numeracy test. I stated that I was not sure why details had not been recorded but I was NOT retaking courses or any new ones, especially as I had not received promised certificates for either. This I suspect made an impression as on Friday 25 July I received a certificate for the level 2 course from a local college, although nothing yet for level 1. As for signing of consent, I had already done this at the start of the Work Programme, but in February of this year had withdrawn in writing (which was typically not acknowledged). I was then forced to re-take the Literacy and Numeracy Test. I should have failed this on purpose but wisely decided against this decision. The staff are polite and professional but have no qualifications in careers advice to help the clients they see. If Welfare to Work clerks cannot work as a team and coordinate basic administrative tasks then they should resign, after all there are unemployed people out there!

 

Re: Employment Skills Course, Numeracy and Literacy Tests

 

If it was clear from your history that you were Job Ready, given that the courses that you took may have been superfluous and excess to requirements, the only possible explanation for your participation was to generate a Bonus Payment to Ingeus ....let the Job Centre know, and also raise the issue of likely fraud if Ingeus try to gain monetary gain for an entirely spurious test.

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Does anyone know whether Ingeus make any checks with the Jobcentre about whether you are still signing on?

 

I believe senior advisers at selected Welfare to Work providers (defo Ingeus is one of 'em) have direct access to the DWP CMS, however they're told not to use it to avoid screw-ups. In theory they could raise a so called 'doubt' themselves, though this would never happen in practice.

"Ask not what your country can do for you, ask what you can do for Poundland"

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My advisor at JC has told me to bring in my universal jobmatch ID and password because it says i unable to find any details. i have told her that i didn`t tick the box what allows them to see my account. She said thats not the reason she can`t get on. it would say you do not have permission. is she tricking me somehow. if i log on there which is what she wants me to do, will they then be able to see my account when i log on at home. Was gonna take a screen print to prove i have registered and show her that.

Under no circumstances should you disclose your ID and password to the adviser. They are mot entitled to this information. They have the facility to search for evidence that you have an account in other ways e.g. by using name/address/NI number. Record your next interview. If adviser insists on you giving this info and/or threatens sanctions then demand to see a superior so that you can complain.

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I am sending this e-mail anonymously as I need some advice and clarification on a current situation.

 

In Nov 2012 I was referred to a work programme called Ingeus, who were to help me get back into work. However I managed to find a job by myself and discovered that if I provided employers details to my jobcentre, that Ingeus would try and claim money for a job I got all on my own and not through them. I then looked up my data protection rights and sent ingeus a waiver that stated I would not allow them to store my information or contact me again other than in writing. On one occasion I received a phonecall asking how my job was going and in general just a phone call fishing for my employers address, even though I made it clear not to contact me other than by letter, as this would be a breach of my waiver, which was agreed in a letter I still have from then. I was in that job for almost a year and managed to get a new job that was going to last as ongoing and possibly be extended, However this never happened and I found myself unemployed again. Ingeus still have a contract with me from 2012 that finishes this year Nov 2013 and I have had to go back to Ingeus.

 

Only to discover that all my personal data/details were stored on their computer systems and had not been removed. They have given me an advisor who is trying to give me tips on finding a job, which is part of the programme, However a few weeks ago I was told that they would need my previous employers details, but also informed me that they would not be contacting them. So I asked for a request of the reason why in writing and this is the letter I received(below)

 

Recording Of Job Start Information:

 

Further to our last conversation on 11th July, you stated that you wish to understand why it is necessary for Ingeus to record any details of employment that you might undertake while participating in the work programme. Please find an explanation below.

 

Ingeus work with jobcentre Plus clients on behalf of the department for Work and Pensions in order to help them find and sustain work.Ingeus are obligated to submit details of participant employment for a number of reasons including audit and statistical purposes, as well as to claim funding to meet operating costs. The accuracy of the information submitted is paramount and we therefore need to verify these details at several points of the participants employment in order to ensure this.

 

I acknowledge that you have not previously provided consent to share information with employers and therefore this will continue to be respected and upheld. We will not contact your employer to verify details of your previous employment. This is no way affects your entitlement to participate in the work programme.

 

You have indicated that you may be willing to verify your employment details yourself, I would be grateful if you would e-mail me, to let me know whether you are still happy to do this, if so I will arrange for my colleague(verification team manager) to contact you in order to facilitate this

 

I trust that the above explanation provides the information you requested. should you require any further details please do not hesitate to contact me.

 

 

My main concerns with this are:

 

When I asked the Advisor for an explanation at the time they could not explain the reasons verbally and took several days to do so.Then put together the above letter of explanation.

 

They have been pushing for me to do this(even though it states that if I am willing to do so, and implies choice)

 

My previous waiver stated that I do not consent to them contacting me when I sign off and that I would not provide them with employment details, therefore they would not be able to claim for a job should I get one on my own.

 

I would like to know the best way to handle this situation without implications for myself i.e being sanctioned or threatened.

 

If someone could get back to me with further information that would be helpful.

 

Kind Regards

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Ingeus work with jobcentre Plus clients on behalf of the department for Work and Pensions in order to help them find and sustain work.Ingeus are obligated to submit details of participant employment for a number of reasons including audit and statistical purposes, as well as to claim funding to meet operating costs. The accuracy of the information submitted is paramount and we therefore need to verify these details at several points of the participants employment in order to ensure this.

 

The accuracy of submitted data is their responsibility, not yours. If you do not wish to provide them with details of previous employment, that is your choice - Should Ingeus continue to press for the information, as on what legal basis you are obligated to provide the information.

 

A simple statement to the effect that "I was employed as a for a period of months" should suffice.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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No... you can't eat my brain just yet. I need it a little while longer.

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I'm in alot of trouble with Ingeus. Oops.

 

I had surgery on 10th June and told my advisor I wouldn't be down for at least 8 weeks because that's how long the doctor said the recovery period was. What happens? I get three phonecalls on the 14th June and a text message asking how I am and if I could possibly make a mock interview thing on the 20th. I told them no and that I wouldn't be going back near their office until my 8 weeks recovery was over. I then got scheduled in for an appointment with them at the beginning of July, phoned them up and told them I wouldn't be coming down until my 8 weeks were over. They then booked me in for an appointment for the next week! At this point I was fed up of them and didn't bother phoning them up to cancel the appointment. They sent me out a letter saying my next appointment would be mandatory and if I didn't attend my benefits would be affected. They booked me in for an appointment for yesterday which again I didn't attend nor did I phone them up. Just woke up this morning to see they've booked me in for some Youth Contract session on the 1st August with the text message starting with "I Have bookd you in......this will give you an opportunit to selling yourself to employers". What a joke. And I'm supposed to take employment advice from this company who can't conduct a sentence properly?

 

I haven't been on JSA since my last payment on the 19th June and have been waiting on my ESA money coming in (I only got the form in for that last week) so what exactly can Ingeus do to affect my benefits? My sick note from the doctor that went in the ESA form confirmed I would be unable to look for work for 8 weeks and I've already told them numerous times my situation and they keep harassing me.

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I am sending this e-mail anonymously as I need some advice and clarification on a current situation.

 

In Nov 2012 I was referred to a work programme called Ingeus, who were to help me get back into work. However I managed to find a job by myself and discovered that if I provided employers details to my jobcentre, that Ingeus would try and claim money for a job I got all on my own and not through them. I then looked up my data protection rights and sent ingeus a waiver that stated I would not allow them to store my information or contact me again other than in writing. On one occasion I received a phonecall asking how my job was going and in general just a phone call fishing for my employers address, even though I made it clear not to contact me other than by letter, as this would be a breach of my waiver, which was agreed in a letter I still have from then. I was in that job for almost a year and managed to get a new job that was going to last as ongoing and possibly be extended, However this never happened and I found myself unemployed again. Ingeus still have a contract with me from 2012 that finishes this year Nov 2013 and I have had to go back to Ingeus.

 

Only to discover that all my personal data/details were stored on their computer systems and had not been removed. They have given me an advisor who is trying to give me tips on finding a job, which is part of the programme, However a few weeks ago I was told that they would need my previous employers details, but also informed me that they would not be contacting them. So I asked for a request of the reason why in writing and this is the letter I received(below)

 

Recording Of Job Start Information:

 

Further to our last conversation on 11th July, you stated that you wish to understand why it is necessary for Ingeus to record any details of employment that you might undertake while participating in the work programme. Please find an explanation below.

 

Ingeus work with jobcentre Plus clients on behalf of the department for Work and Pensions in order to help them find and sustain work.Ingeus are obligated to submit details of participant employment for a number of reasons including audit and statistical purposes, as well as to claim funding to meet operating costs. The accuracy of the information submitted is paramount and we therefore need to verify these details at several points of the participants employment in order to ensure this.

 

I acknowledge that you have not previously provided consent to share information with employers and therefore this will continue to be respected and upheld. We will not contact your employer to verify details of your previous employment. This is no way affects your entitlement to participate in the work programme.

 

You have indicated that you may be willing to verify your employment details yourself, I would be grateful if you would e-mail me, to let me know whether you are still happy to do this, if so I will arrange for my colleague(verification team manager) to contact you in order to facilitate this

 

I trust that the above explanation provides the information you requested. should you require any further details please do not hesitate to contact me.

 

 

My main concerns with this are:

 

When I asked the Advisor for an explanation at the time they could not explain the reasons verbally and took several days to do so.Then put together the above letter of explanation.

 

They have been pushing for me to do this(even though it states that if I am willing to do so, and implies choice)

 

My previous waiver stated that I do not consent to them contacting me when I sign off and that I would not provide them with employment details, therefore they would not be able to claim for a job should I get one on my own.

 

I would like to know the best way to handle this situation without implications for myself i.e being sanctioned or threatened.

 

If someone could get back to me with further information that would be helpful.

 

Kind Regards

However this never happened and I found myself unemployed again. Ingeus still have a contract with me from 2012 that finishes this year Nov 2013 and I have had to go back to Ingeus.

 

Although

i) DWP/JCP have a Service Level Agreement with Ingeus through the Work Programme

ii) a candidate has a contract with DWP/JCP through the Job Seekers Agreement,

a candidate may only have a relationship with the Work Programme insofar as the Job Seekers Agreement remains in operation.

 

If a candidate secures employment through their own efforts, they need neither indulge nor tolerate the Work Programme.

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the session cannot be mandatory since all Mandatory Activity Notices have to be in writing and contain the standard wording about sanctions if you fail to comply.

 

with the text message starting with

Text messages are not sufficient so you cannot be sanctioned for non attendance at the session.

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What a joke. And I'm supposed to take employment advice from this company who can't conduct a sentence properly?

 

I haven't been on JSA since my last payment on the 19th June and have been waiting on my ESA money coming in (I only got the form in for that last week) so what exactly can Ingeus do to affect my benefits? My sick note from the doctor that went in the ESA form confirmed I would be unable to look for work for 8 weeks and I've already told them numerous times my situation and they keep harassing me.

 

Time to write a few letters of complaint. One to Ingeus head office, another to the DWP, and finally, one to your MP. You have been signed off as being unfit to work by qualified medical practitioners, the harassment by Ingeus is unwarranted and the stress caused is affecting your recovery. A letter to the offending Ingeus office stating that you are no longer claiming JSA and no further attempts to contact you should shut them up for a while (no need to tell them that you have transferred to ESA).

 

Oh, and they can not book you on to a "mandatory" course for the following day - They must do it in writing and give sufficient notice.

 

got spoken to like dirt because I apparently have an attitude problem.

 

You do not have an "attitude problem". It is them that have a problem with your attitude :razz:

Edited by Mr.P

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Latest universal Job Match abuse https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=2822573 when you apply you are taken to http://www.jsajobs.org.uk/market-research-job-application/ where you are able to submit all your personal info to' Light Speed Research / My Survey'

 

A survey and competition site.

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However this never happened and I found myself unemployed again. Ingeus still have a contract with me from 2012 that finishes this year Nov 2013 and I have had to go back to Ingeus.

 

Although

i) DWP/JCP have a Service Level Agreement with Ingeus through the Work Programme

ii) a candidate has a contract with DWP/JCP through the Job Seekers Agreement,

a candidate may only have a relationship with the Work Programme insofar as the Job Seekers Agreement remains in operation.

 

If a candidate secures employment through their own efforts, they need neither indulge nor tolerate the Work Programme.

 

Thanks for the reply, but how should i respond to this letter? I noticed the person said If am willing to do this and that it won't affect my participation on the programme(I DON'T CARE ABOUT THE PROGRAMME!) Do I just say that I don't consent to that agreement and wish to not discuss the matter any further? they see me every few weeks, which suits me down to the ground, but still hate the build up to that hellhole, makes the jobcentre look more inviting, least you know what's what there(most of the time) This forum is amazing and whoever put the word out about the data waiver really helped me realise what ingeus was all about and my rights whoever she/he is THANKS A MILLION!

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My advisor at JC has told me to bring in my universal jobmatch ID and password because it says i unable to find any details. i have told her that i didn`t tick the box what allows them to see my account. She said thats not the reason she can`t get on. it would say you do not have permission. is she tricking me somehow. if i log on there which is what she wants me to do, will they then be able to see my account when i log on at home. Was gonna take a screen print to prove i have registered and show her that.

 

If you haven't ticked the 'allow access' box then that's the end of it. The JC are not therefore authorised to access your account. If your advisor keeps on about it then report her to senior DWP managers and the PCS Union (who will not be happy that JC staff are trying to make you give access).

 

If you give the JC the email address you used to set up the account (just the email address, not the password) then when they try to log on they should get a message saying that you haven't given them permission to access your account. This proves to them that you have set up an account. Here's the guidelines from the Universal Jobmatch Toolkit Chapter 3 - their own rules. (I've underlined it)

 

Claimant has not given DWP access to their account

11. If the claimant has not given DWP permission to access their account your

search will open a page that returns a message which says, “User has not

provided permissions to access account.” This also confirms that the

claimant has completed their profile and therefore has created an account.

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Thanks for the reply, but how should i respond to this letter? I noticed the person said If am willing to do this and that it won't affect my participation on the programme

 

Something along the lines of:

To whom it may concern.

 

Whilst you have a contractual obligation to provide accurate details to the DWP in order to receive outcome payments, there is no legal or moral requirement for me to supply the information. Until such time as you can quote specific legislation that overrides my rights to privacy, details of recent employment shall remain confidential.

 

In closing, I will take the opportunity to remind you that I do not consent to my personal information being stored or processed by yourselves.

 

Yours Sincerely

...

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Thanks very much, I couldn't have put it better myself, are you still with this charming organization also?I can't wait to break free from the bull****.

 

I have managed to avoid this particular bunch, but their modus operandi is well known and common across the "industry". Blame the unemployed for being out of work, bully them into worthless "courses", and generally insult or degrade them. In the meantime, tell the government and the public what a wonderful job they do by providing tailored and personalised support to each and every "client".

 

The thing is even if I was to agree to this crap, as soon as I got a job I would just hand new waiver, but do not want to be taken advantage of in the meantime in this hellhole.

 

Knowledge is power - With the DWP issued provider guidance notes in one hand and a recording device in the other, these "advisers" are a little more cautious with their threats. Fear is their biggest weapon and also their weakness. I would go in to a "meeting" with a tape recorder, a red pen, and a Leki walking stick (good for poking or whacking :madgrin:).

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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If you haven't ticked the 'allow access' box then that's the end of it. The JC are not therefore authorised to access your account. If your advisor keeps on about it then report her to senior DWP managers and the PCS Union (who will not be happy that JC staff are trying to make you give access).

 

If you give the JC the email address you used to set up the account (just the email address, not the password) then when they try to log on they should get a message saying that you haven't given them permission to access your account. This proves to them that you have set up an account. Here's the guidelines from the Universal Jobmatch Toolkit Chapter 3 - their own rules. (I've underlined it)

 

Claimant has not given DWP access to their account

11. If the claimant has not given DWP permission to access their account your

search will open a page that returns a message which says, “User has not

provided permissions to access account.” This also confirms that the

claimant has completed their profile and therefore has created an account.

 

Thanks for the advice and to everyone else as well. When she tried looking, it didn`t say you don`t have permission which makes her think i haven`t registered so i think she wants prove that i have actually registered which is why i wondered if showing her a screen print to prove i have. there is no way im giving her my ID and password.

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Thanks for the advice and to everyone else as well. When she tried looking, it didn`t say you don`t have permission which makes her think i haven`t registered so i think she wants prove that i have actually registered which is why i wondered if showing her a screen print to prove i have. there is no way im giving her my ID and password.

 

All they need is your e-mail and then they'll see you have an account

If you tick the box to allow them permission then they can see your account eg CV etc

sometimes they don't find the account immediately though

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