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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Lowell portfolio letter


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Hi.I have been fighting off Bryan Carter for some while now,for a supposed debt to o2.

 

I recently wrote back to them stating i wanted original proof of the debt.

 

I dont think they had this,and advised me they would be in touch/and or return the debt to lowell portfolio. A Triumph for me i thought! but no.. iInow have these lowell people writing to me.

 

I have enclosed the letter as it seemed the easiest way to explain it.

 

What i would like to know is-Can i use the same tack with these people and ask for original proof of the debt,

 

I really think they are just trying it on and i want to beat them so baaaddd!!

 

MANY THANKS FOR ANY HELP.

REGARDS. S[ATTACH=CONFIG]27872[/ATTACH]

Edited by ksdawg
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Please delete the attatchment as it contains personally identifiable details.

open it in paint and use that to paint over the details, Reference numbers, names, any numbers along the edge of the letter etc.

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Once you have done that save it as a .jpg file and the download this FREE pdf converter

 

http://www.dopdf.com/

 

It works as a kind of virtual printer and will change the image file to a pdf to put up on here.

 

B

 

Any mods on here? Please could you read post #2 and relocate this to the debt collection industry forums where ksdawg will get the help needed.

Edited by bernardski
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Ok perhaps try typing word for word just leaving out account / reference no's etc.

In ref to your post on Astronomyphilly's thread

 

Firstly just be aware lowlifes will try any number of tricks to try and convince you to contact them, this is important, this is your last chance, this is your very last chance, the worlds going to end via a swarm of locusts if you dont contact us about a payment.... blah, blah, blah! Basically a load of dribble hoping your gullible enough to pick up the phone and make contact!

 

GOLDEN RULE - NO PHONE CONTACT - EVER! (They will try there utmost to trick you into acknowledging the so called debt)

 

Service agreement, really? Just exactly who are they trying to fool with this? If it is regarding a pay monthly phone then of course its a credit agreement, if you so wished the you could get a £2 statutory credit report from Experian or the like and it will show your credit accounts for the last 6 Years, if this is on it then its a credit agreement and you will then also have evidence of this.

 

Who owns this debt?

Have you received a notice of assignment from the original creditor?

 

B

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wow,just read your post...i have experian but have not looked that far back

 

no notice of assignment from anybody? i presumed lowell "owned" the debt regards s

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Sadly its not always that clear, never presume they own it as they do collections for other companies as well as purchasing debt from them.

You need to post up as much information as you can,

any and all letters regarding this matter (minus the personal details but keeping dates and amounts) this will allow others to help you if they know as much as possible

 

Reason for debt - Communications Account

Original creditor - o2

Current owner of debt?

Dates this refers to, default / last payment made / last time debt was acknowledged etc

Have you received a Notice of assignment and yearly statements of account?

 

Seems a lot but the more that people know the better advice they can offer to you

 

B

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Not at all if you are querying alleged debt, try this as a possible letter to them.

 

 

Dear Sirs,

 

Account No:

 

You have contacted me regarding the account with the above reference number, which you claim is owed by myself. I would point out that I have no knowledge of any such debt being owed to (insert company name).

 

I am familiar with the CPUTR 2008 and the Office of Fair Trading's Guidance on debt collection, which states that it is unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

 

I would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable and in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive / and or unfair methods.

 

Furthermore ignoring and / or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical / psychological harassment.

 

I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question and await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to Trading Standards and also inform the Office Of Fair Trading of your actions.

 

I look forward to your reply.

 

Yours faithfully

 

IMPORTANT - PRINTED NAME ONLY DO NOT SIGN

 

 

[ATTACH=CONFIG]27875[/ATTACH] CPUTR 2008

 

 

oft664.pdf OFT 664 debt collection guidance

Edited by bernardski
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Your welcome i hope i have been of some help, dont let these guys bully you.

There are a lot of people on here who have a lot of experience dealing with lowlifes and company and im sure it wont be long before they come along with some sound advice.

 

B

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hey,you,ve been more than helpful,you really know your ****.

 

dont underestimate the level of your knowledge

 

its greater than you think.

 

best regards

 

s

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Good ole Lowlifes and their infamous mobile phone contracts!

 

Send them the "no debt acknowledged" letter, do NOT speak to their puerile phone drones over the dog & bone, keep EVERYTHING in writing, maintain a diary of events, especially regards to their telephone harassment, this will enable you to make a formal complaint to the Police about the criminal offence of harassment.

 

The letter they have sent you, is simply a computer generated response, it has had no human input less for the Postie pushing it through your letter box.

 

I very strongly doubt that it was lowlifes themselves who supplied you with any information OR documentation, as they WILL NOT be the owners of this alleged debt.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi

 

Agree with Boo on this.

 

Have a read of some of the threads on LowLife and see what type of skullduggery they get up to.

 

If they own the debt you should have received a notice of assignment. Basically a "goodbye" letter from the original creditor and a "Hello" letter from the new owner.

 

Proceed as advised above and you will be OK

 

ims

 

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  • 2 weeks later...

hi,no history other than that i have stated

i,m now receiving texts from a company named" red " and presume these are all linked.

lowell have even found my email address and contacted me that way with much the same demands as in there letter.

i shall write to them tonight using the no debt acknowledged approach and see what responce i get back.

i,d just like to add what a great site this is and and thanks to all the kind people who have responded to me.

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i,m now receiving texts from a company named" red " and presume these are all linked. Yes keep a diary of each text they send you and report them to the OFT&TS and FOS.

 

lowell have even found my email address and contacted me that way with much the same demands as in there letter. Mark it as spam and it will go into your junk folder.

.

 

OFT&TS via http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948

 

FOS http://www.financial-ombudsman.org.uk/consumer/complaints.htm

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks Cerberusalert :-)

 

Just investigated further why the full name was coming up on hover.....it's originating from the orange rectangles used to hide text. Whatever programme the op used for this (please tell us! Not photoshop, some office sticky notes app?) inserts the owners name. If you right click you get a pop up note with authors name on.

So, the op needs to completely re-edit in a different programme.

 

Elsa x

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hi thanks for the info.just got home and found a letter,this time, from red stating they have been asked by lowell to collect the supposed debt.they even state on the letter that they are an arm of lowell portfolio,which doesnt appear to give them a whole lot of credibility really. i sent of the no debt acknowledgment yesterday so i,m sure that will filter through to these red heads. i eagerly await the next installment.

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