EON - will not accept my payment plan

[loolol]

Hi. I stupidly switched to Eon at the end of last year but then went back to NPower. However in the 2 months I was with Eon, I allegedly ran up a bill of £229 (it was December and January!). As they had my bank details I thought they would have taken payments but they didn't. They sent me letters but I thought they were sales letters until I got one from a debt collector saying I owed Eon money. I called them and explained that, being on benefits, I can't pay off the whole sum I would pay £10 per month. They put the phone down on me. Then I received another letter from Eon so called them today and offered them £10 per month. They told me I have to pay £26 per month over 9 months and I can't then the debt will go back to the agency and I will incur more charges. Do they not have any morals? I am going to pay the debt but cannot afford their terms and I feel now as if I'm being blackmailed.

[Guest jsa12]

these companies have become increasing aggressive and macho against customers particularly those on benefits.all these increases in prices can only be a matter of time before something is going to break leaving people to freeze in the winter,particularly those on low incomes who at risk of being cut off with notices being sent of disconnection often for what some may consider small amounts.

 

you may want to try here.

 

http://www.ofgem.gov.uk/Pages/OfgemHome.aspx

 

there are supposed to be social tarriffs but these were useless,they changed my provider to themselves for what was supposed to be a 20% reduction for 10% of income then moved the goalposts making the qualification 20% income then had the guile to tell me to turn the heating up i wasn't spending enough.

[loolol]

Thanks v much for your reply. I think you're right - they want us "paupers" to freeze!

[duckwaddler]

Tell them they either accept what you can give them, or send it to a debt collection agency, as once it's been passed (sold) to a debt collection agency, which means the agency have bought the debt off them, so they have their money, that's it, your contract with them is over. You don't ever owe any debt collection agency anything as you have no contract with them

[pistachio]

It's a relatively small amount of money you'd think they'd agree to £10 a month. The admin to collect it will cost them more. How daft.

[queensclose]

duckwaddler 21:09 24th May 2011

Tell them they either accept what you can give them, or send it to a debt collection agency, as once it's been passed (sold) to a debt collection agency, which means the agency have bought the debt off them, so they have their money, that's it, your contract with them is over. You don't ever owe any debt collection agency anything as you have no contract with them

 

 

I like it. But will it work

[duckwaddler]

duckwaddler 21:09 24th May 2011

Tell them they either accept what you can give them, or send it to a debt collection agency, as once it's been passed (sold) to a debt collection agency, which means the agency have bought the debt off them, so they have their money, that's it, your contract with them is over. You don't ever owe any debt collection agency anything as you have no contract with them

 

 

I like it. But will it work

 

It's worked for me, and many of my friends. I'm not for one moment suggesting that anybody run up debt then just not pay it, but in this case where they're demanding more than you can afford when you have made them a perfectly reasonable offer, then I'd say to anybody being intimidated or threatened to exercise this law. Once any debt has been passed to another company, your contract with the original company ceases, and you can not be forced to pay anything to any company you do not have a contract with. Also, it is actually against the law for a third party (being a debt collector) to recoup or chase any debt on behalf of someone else who can not recoup it themselves. Take a look around the internet, there's a lot to read on these laws. Only those who don't know their rights will be bullied by debt recovery agents, you owe them nothing!

[Guest jsa12]

it may be alright if your on the move,but people who are tied down its not so easy.its a bloddy rip off these prices no way can i afford £130 a quarter for gas and electricity on jobseekers allowance.

 

another ploy is hefty standing charges that it people who self disconnect are still hit at £30 a quarter, they are fond of sending disconnection notices which are all gas related i might just take them up on that.fed up with it looks like its boiling kettles instead its a disgrace.

[MARTIN3030]

Thread moved here.

We have E-on reps on the site,but they probably have not seen this as it was posted in the media forums.

[loolol]

Thank you to all particularly Duckwaddler. That is very interesting re the debt collection agencies and not having a contract. I never knew that. I am sorry I didn't see your reply but in the end they "relented" and are letting me pay £19 per month which is still taking the proverbial and only £7 less than original but I accepted that. I am just dreading the winter particularly as I have a young child. These energy companies are legalised protection rackets!

[rebel11]

What is a scandal is the UK have no gas storage capacity. So this is what happens. European companies buy our North Sea gas cheap in the summer, they store it in Germany for example. They then sell it back to our energy companies during the winter months, by which time they have hiked the prices up.

 

Thank you to all particularly Duckwaddler. That is very interesting re the debt collection agencies and not having a contract. I never knew that. I am sorry I didn't see your reply but in the end they "relented" and are letting me pay £19 per month which is still taking the proverbial and only £7 less than original but I accepted that. I am just dreading the winter particularly as I have a young child. These energy companies are legalised protection rackets!

[loolol]

@rebel11 : it makes you want to weep! The huge profits these companies are ALLOWED to make at our expense! I still cannot understand that, as an island, we can't have wave power? A much greener option but probably far too easy and not as much profit. Oh well, as usual, our British grit will keep us going :S