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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • honeybee13
      Private Parking Fine — Going to Court, DCB Legal

      By honeybee13 · Posted

      Hello, welcome to CAG. Could you let us have the information we ask for in the forum sticky please? We need the information to start working on your case. Once we have that, I'll get you to answer a different set of questions. Best, HB
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      By john12039 · Posted

      Hi there,  Long story short, I was working a year ago in a city centre and the site operator I was working with told me I could park in a private car park as they had an arrangement with the owner. I came back to a parking fine from UK Parking Control, and the site operator subsequently couldn't get hold of the private car park owner and haven't been able to since. Fast forward to today, I have received multiple legal threats from DCB Legal acting for UK Parking Control and I have now been issued with a court hearing along with a date. I have to file my witness statement for a court hearing later this summer.  I realise that I could have handled the situation better and am already aware of that. I was wondering what my options are at this stage? I am very keen to avoid a CCJ as it would obviously be disastrous for my credit score. Any advice appreciated. My current plan is to file a witness statement and hope the case is discontinued. Thank you for any advice in advance.
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      I run a small retail business selling cards & gifts ( all my sales are done on a face - face basis  ) & noticed one of the settlement amounts on the card terminal bank deposits was short so contacted the card company which said a customer has requested a chargeback on a sale the reason saying the goods bought was not fit for the purpose purchased for. I have old fashion till which does not show any sales or descriptions of what is bought, plus when the settlement statements match up i shred the sale receipts. The card company told me the transaction was paid for with the customers phone & shows on my portal. They have asked me for sales prof, cctv, terminal receipt of the transaction which I have none, as this was done a few weeks later. I have asked for pictures to prove the items are not fit for the purpose purchased for plus said if the customer can return them i would give them a full refund but have had nothing back plus no pictures. Also I have had no communication with the customer even asking me for a full refund. They have now closed the case & awarded the customer the full refund. Any advice would much be appreciated   
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Harassment from debt collector

1stlifeline

By 1stlifeline
in Debt Collection Agencies

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1stlifeline

1stlifeline

Posted
Posted

We are getting threatening letters from Wescot. The first time, I wrote back and told them there was no valid CCA and they should return the file to the lender. The lender has tried 4 different companies up to know and on the other 3 occasions it was passed back to them as soon as I said there was no CCA.

 

However Wescot dont listen. I have sent them the usual strongly worded harassment letter and followed it up with another telling them that I have reported them to all the usual places but have still had 3 more letters from them.

 

Where do you go when the letters dont work?

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rebel11

rebel11

Posted
Posted

The thing to do is send Wescot the same letter again. But this time find out who the CEO is of the Creditor. On the letter to Wescot write,

CC: xxxxxxxxx xxxxxxxxx, Chief Executive Officer, Head Office, XXXXXXX, XXXXXX, XXXXXX.

 

Everything should stop. You will find that the Directors Office will respond to your correspondence.

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Bazooka Boo

Bazooka Boo

Posted
Posted

Or send 2nd class and get proof of posting, that is all you require to legally prove delivery of your letter, why waste good money on these jokers! It is after all 'only' wetcloths...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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FORMISTER

FORMISTER

Posted
Posted
And remember the famous westcot phrase

 

valid if not read by you:-)

 

Yes, put that on the bottom of your letters back to them

My advice is given through personal experience and is given without prejudice

 

 

If I Have helped please feel free to click the star

:smile:

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Bazooka Boo

Bazooka Boo

Posted
Posted
And remember the famous westcot phrase

 

valid even if not read by you:-)

 

C'mon post! I even have a recording of a phone conversation where some deluded sols tried to tell me that it was an 'offence to avoid your debts' I had to get her to repeat it to believe it, she knew she was being had though and quickly hung up after that......it seems that the delusional DCA brain cell has affected their tame Solicitors as well..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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