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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dayglo's mission to get his life back!


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Dayglo

I have been following the ins and outs of your crusade since the begining, and congratulate you on your journey so far.

I have no idea if this will help but I found this site :-

 

JISC Legal - Data Protection

 

its quite a long document but the one part I found interesting is this part:-

 

Disclosure to Third Parties

 

The DPA 1998 permits the disclosure of an individual's personal data by an institution, even without their consent, where that disclosure is carried out in accordance with the Schedule 2 and 3 conditions for processing, and where the data subject has been informed that such disclosure may occur. The DPA 1998 itself does not oblige institutions to disclose personal data to specific third parties, but s.35. (1) states that personal data are exempt from the non-disclosure provisions where the disclosure is required by or under any enactment, by any rule of law or by the order of a court.

 

I have highlighted the relevant/interesting part in red.

 

I figured that if Vodafone hadnt warned you in the contract that they may continue processing your info after the contract ended then from the wording here then schedule 2 (6) cant be used against you.

 

I dont know what you think about this but if it doesnt help then please disregard it

 

Jon

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Hi Jon, welcome aboard the good ship 'Dayglo's Mission'

 

again, apologies to any poor soul that has felt the need to plough through all this.... I'm very sorry!

 

your contribution is welcomed but unfortunately I think it's unlikely to be much help I'm afraid :(

 

I'm afraid Vodafone would rightly claim that they did inform me that such disclosure may occur - it's right there in all their contracts, including mine.

 

thanks for trying! it's appreciated.

 

To be honest I think Janquinny posted a similar link a week or so ago.....

 

keep on board though - the more the merrier. :)

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I think you're gonna fit in just fine around here Jon :)

 

good, honest, straightforward questions.

 

questions that many others, have asked,

 

questions that make you think (or is that Tink?)

 

questions that deserve an answer.....

 

questions... questions... questions....

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Guest willowb
What would his take on this be?

Jon

lol that really is the 'million dollar question'.....unfortunately I think he's been too busy for our questions lately!!!:(

 

Wxxx

 

We're a long chain of hand-holders leading eachother through the darkened corridors of legalities and at the moment, Dayglo seems to be leading us!:o :p

 

Wxxx

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Hi all.

 

Sorry about that Mr D; a few things happened that kept me away from CAG for a while but I'm back and ready to rock now.

 

Hi Willow.

 

Hi Allyxia, good party??

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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yeah but I like her!

 

She is quite likeable isn't she?.....

 

 

... for a Welsh person anyway :D

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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All Hail! Pete's return is a sign from above that this ship is heading for glory! :)

 

set sail for home............

 

You'll be regretting that welcome before too long shipmate!! :D

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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we thought we had man overboard for a while - of course we had a little look around, but it was late, we were tired.....;)

 

Yeah, sure you did Mr D :p

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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Who fancies a Midlands(ish) CAG party then???

 

Pete

 

always up for something, I was thinking of the welsh thing, I spent a few years in Cardiff I can pass myself off as a local if I really try....

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I thought you'd gone off for a sulk 'cause I sent my court letter off before you could pull it to bits! :)

 

Well I was a bit miffed about that.... :D

 

Nah, not really. Just stuff, you know..

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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Welcome back No 6,

 

does this mean we can trash your place again?

 

finger.gif

 

conc.gif

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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