Jump to content


  • Tweets

  • Posts

    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3477 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All

 

Just recieved a letter from them saying distress warrant £700.00. pay within 48 hrs or we are comming to uplift.

 

Not knowing anything about this I called them, they said its for blah blah.

 

I called the courts that issued the ' fine ', basically this is for not identifying a driver of my vehicle, the courts said we have given you 6 points too. jeezaz, I have mailed them saying I know nothing of the alleged offence they say I can make a stat declaration then give them the details etc.

 

I will do this tommorow as my defence and get the case re-opened ?

 

When I get Stat Dec, and send to Phillips, will they accept or will they still pursue, and can I ask the judge to get them to stop all actions?

 

Mr W

Regards..Mr Worried :)

Link to post
Share on other sites

Hi All

 

Just recieved a letter from them saying distress warrant £700.00. pay within 48 hrs or we are comming to uplift.

 

Not knowing anything about this I called them, they said its for blah blah.

 

I called the courts that issued the ' fine ', basically this is for not identifying a driver of my vehicle, the courts said we have given you 6 points too. jeezaz, I have mailed them saying I know nothing of the alleged offence they say I can make a stat declaration then give them the details etc.

 

I will do this tommorow as my defence and get the case re-opened ?

 

When I get Stat Dec, and send to Phillips, will they accept or will they still pursue, and can I ask the judge to get them to stop all actions?

 

Mr W

 

 

You need to get the Statutory Declaration sent to the Magistrates Court immediately and the court will advise Philips to return the Distress Warrant to the court.

 

As many people on here know, I have a commercial business advising the public regarding a bailiff visit and your situation is one that I hear about almost every day. Normally, this results from a speeding offence where the summons had been sent to a previous address.

 

I am sorry to give you further bad news but from a lot of experience in these cases, it is sadly the case that you may well find that your driving license has also been CANCELLED !!

 

I was only made aware of this when I received a query during the heavy snow that we had in the winter where a motorist skidded on ice and wrote off his car and the insurance company refused his claim after making enquiries with DVLA that established that his driving license had been cancelled by DVLA. It would appear that he had incurred 6 points on his license for not providing driver details to DVLA (documents has gone to a previous address) and he had failed to respond to the further correspondence from DVLA asking him to return his license to DVLA for the points to be added.

 

As he had not returned his license DVLA had cancelled it.

 

Because I have seen so many identical cases as this, I have sent an FOI request to DVLA and will post back when I receive their response.

Link to post
Share on other sites

  • 2 years later...

Hi All

 

WHAT A MESS

 

In a nutshell, earlier today a police officer asked if I was the owner of vehicle parked on road, Yes I am, ok she replied...it has no insurance?????

 

So she made calls etc, and it was taken away by recovery company, !

£150.00 + £20.00 per day storage.

 

So I came home and spoke with insurers who'm advise me they voided my insurance a month ago as I had not sent/confirmed a copy of licence. ( disclosure ) I asked when they contacted me blah blah, there going to send copies etc.

 

So what are my options.....

Get new insurance so that I can get my vehicle back? asap.

Dont tell new insurers that I intend to cancell in approx 2/3 month ( banned re totting up if found guilty ? )

The vehicle is in arrears with hp too.

Forget it and let them crush it, to which the finance co, and uplift co will chase me for monies etc?

 

Honestly my luck or lack of it is giving me pains in my chest.

 

Any advice would be appreciated.

 

Cheers

Regards..Mr Worried :)

Link to post
Share on other sites

Hi Mr Worried,

 

As you say, What A Mess.

 

If you get a new insurer you will have to tell them that your other insurance was cancelled. This is one of the questions they ask and if you lie then the new insurance will be voided too.

 

You'll have to tell them about your points. I can't remember if you have to tell them you have a Court appearance coming up, but I would think you do have to disclose that. They will work out for themselves that you may be banned and therefore not need the insurance for the whole year.

 

If it gets crushed you will be liable to pay the outstanding balance to the finance company.

 

Is the vehicle worth a lot of money? The finance company may prefer to recover the vehicle themselves rather than have it crushed.

Link to post
Share on other sites

HI DD

 

HP is a few grand, book price to purchase about a £1000.00. I have just disclosed everything to a local insurer etc and they 'do' insurance for me. in the meantime I am awaiting paperwork from Autonet to aid with my defence.

 

Cheers

Regards..Mr Worried :)

Link to post
Share on other sites

Cheers DD and RK.

 

I told the local co what had happened re uplift and insurer, he said they do a lot of 'this stuff' they are gonna insure me on a month to month basis, and give me the docs so I can get vehicle back from uplifting company.

 

Thank you

Regards..Mr Worried :)

Link to post
Share on other sites

Technically, the power to seize uninsured vehicles - s.165A, Road Traffic Act 1988 - is for a vehicle that is, or was, being driven - not parked. S.165A,(3)(a).

 

 

Pursuant to Section 143 of the 1988 Road Traffic Act, any person who uses, causes or permits a person to use a vehicle on the road, must have an insurance policy in place. Parking a vehicle on the road falls within the category of "uses".

 

As part of Continuous Insurance Enforcement (CIE), it is a legal requirement for registered vehicle keepers to insure their vehicle(s) at all times. You don’t have to be driving to be caught. It is an offence to keep a vehicle without insurance unless you have notified DVLA that your vehicle is being kept off the road by means of a Statutory off Road Notice (SORN). These measures are in addition to the powers the police already have to seize an uninsured vehicle and fine the driver.

Edited by Nimrod205
spelling
Link to post
Share on other sites

Pursuant to Section 143 of the 1988 Road Traffic Act, any person who uses, causes or permits a person to use a vehicle on the road, must have an insurance policy in place. Parking a vehicle on the road falls within the category of "uses".

 

As part of Continuous Insurance Enforcement (CIE), it is a legal requirement for registered vehicle keepers to insure their vehicle(s) at all times. You don’t have to be driving to be caught. It is an offence to keep a vehicle without insurance unless you have notified DVLA that your vehicle is being kept off the road by means of a Statutory off Road Notice (SORN). These measures are in addition to the powers the police already have to seize an uninsured vehicle and fine the driver.

 

The OP appears to be guilty of the offence of no insurance, contrary to s.143, RTA 1988, but s.165A is the power to seize vehicles being driven without insurance - the OP's vehicle was parked.

 

The continuous insurance requirement is an administrative matter dealt with by DVLA.

Edited by Raykay
Link to post
Share on other sites

Hi All

 

I was asked to provide a copy of my licence for verification etc, to which I did but because we had moved (repo) I hadnt changed addy, so I sent for new one, then toatally forgot to forward for the disclosure/verification. and I toatally accept my error, I will be banned should I get concvicted after the mitigation ( solicitor instructed ) I would say this is a fair Kop? albiet a massive oversight on my behalf and not a failure to co-operate with the insurer, hindsight is not part of this scenario, only that of my own doing.

 

I have already made provisional changes should the hammer come down on the six points thus affixing the Totting Up.

 

I have accepted that I was wrong and will explain to my solicitor and equally the judge, and to be quite honest, those of you that know me from here will know ave had a stomach full over the last few year and I have very little fight left and thats the reason I am sort of lying down for this and accept what comes my way, I know I never drove without Insurance, but lets hope the judge see's it that way too. I am not looking for sympathy or a way out or a passage of excuses. I made an error, thats it, I will prepare for the worst.

 

Cheers

Regards..Mr Worried :)

Link to post
Share on other sites

Sounds like you have had a really bad time, and I hope you get a sympathetic judge.

 

DDx

 

Understatement DD, But thanks for your reply. onwards n upwards, as there is more awaiting me yet.

Regards..Mr Worried :)

Link to post
Share on other sites

Then I would write a strong complaint to them and basically say in view of their totally incompetent and inept handling of the situation you do not consider they are in any position to demand any further payment from you.

 

I had something similar with an insurance broker once. They were completely useless and refused to fight my corner over a claim, telling me it was better if I dealt with it myself. Then when the insurance was cancelled they wrote demanding about £80. I ignored all their letters and after the third one they gave up.

 

As it's £150 these might fight harder and that is why in this situation I would get my letter of complaint in first. If they think you'll fight any action they may try to take, they may decide not to take you on.

Link to post
Share on other sites

Then I would write a strong complaint to them and basically say in view of their totally incompetent and inept handling of the situation you do not consider they are in any position to demand any further payment from you.

 

I had something similar with an insurance broker once. They were completely useless and refused to fight my corner over a claim, telling me it was better if I dealt with it myself. Then when the insurance was cancelled they wrote demanding about £80. I ignored all their letters and after the third one they gave up.

 

As it's £150 these might fight harder and that is why in this situation I would get my letter of complaint in first. If they think you'll fight any action they may try to take, they may decide not to take you on.

 

I already complained by letter through e-mail, they reply by saying ..call us to resolve, and you should have read the small print.

Regards..Mr Worried :)

Link to post
Share on other sites

Mr Worried - would/should your original insurers be obliged to inform you that your policy with them had been cancelled?

If so and they failed to do that you may be able to issue a claim against them for the cost to recover your vehicle.

I hope others on here can give you advice on this question - until them I hope I have not given you false hope.

 

How long a timeframe between your policy being cancelled and the knock on the door?

If not too long, you may be able to prove that you have not driven the vehicle without insurance - if say a month, this could be almost impossible to prove in court.

Link to post
Share on other sites

Mr Worried - would/should your original insurers be obliged to inform you that your policy with them had been cancelled?

If so and they failed to do that you may be able to issue a claim against them for the cost to recover your vehicle.

I hope others on here can give you advice on this question - until them I hope I have not given you false hope.

 

How long a timeframe between your policy being cancelled and the knock on the door?

If not too long, you may be able to prove that you have not driven the vehicle without insurance - if say a month, this could be almost impossible to prove in court.

 

Hi. 'Duty of care' is required by the Insurer, my solicitor is dealing with that re mitigation for court. the release fee and new insurer costs is circa £600, and thats just get released then if I am banned then the £600 will be in vain.? vehicle still has hp etc, so cant sell it, probs need to get a mate insured to drive me about etc during work, but then that is another job to create, which is tuff as I need work myself. uphill struggle is an understatement. I remain positive as I have been through the mill on other issues, however it is taking its toll on my relationship. onwards and upwards.

 

Cheers

Regards..Mr Worried :)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...