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    • It's normally that information is usually given how it is stored. I.E. if kept physical then physical copies get sent out. If kept digital then digital copies get sent out. It's the idea that the information you get back is exactly how they keep it and exactly how they hold your data. It's why you'll quite often see screenshots of CRM systems on SARs and such
    • I think final version of WS now prepared with exhibits added.  All numbered properly. Of course it can still be tweaked if necessary. Laura will not need it on 25 June as that is just a Preliminary Hearing for her to represent her son. But as DCBL messed up and thought it was WS time why not prepare things calmly in advance. Defendant's WS - versione 3 + attachments.pdf
    • Your case shows the idiocy of employing a solicitor to do things you could easily do yourself. Had Countryside dealt with their own case they would have entered judgement on 4 June and there would have been no way back for you. But they thought they were clever by running to Rachael and Sean of BW Legal for a more "professional" (aye, right) service.  These dodgy solicitors can only make money on private parking cases by doing everything on the ultra cheap and certainly cant check the judgement date for every single separate case. Ho!  Ho!  Ho! Anyway, glad you got the defence filed OK. The next stage is that the central bulk court will send out a simple form called a Directions Questionnaire to you and to Countrywide which is part of the allocations process to your local court.  If you read this short thread you will see all the stages of the court process  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
    • It is already trespass, nothing further needed to make out trespass. Not sure where ‘interference with goods’ helps you / how you’d bring a claim for that that stops them parking there.
    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation (7500km)... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
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yes. as i said before easiest way is not to ignore, that way they'll see you are trying, come to an agreement quicker and stop hassling you, trust me, when private number rings the best thing to do is answer, dont give any bank or card details as mentioned previously but come to an arrangement and sort it! good luck.

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Back every phone call up with an email, that way you can confirm who you spoke to and what was said, that way they can't wriggle out of the call - particularly if you officially request a copy of the call at the same time....

 

Play them at the harrassing game and they will go off the boil.

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Success! Payday Express have accepted my payment plan after seeing the front of my tenancy agreement!

 

Payday UK next - will find out after the payment is due when the account falls into arrears!

 

Thanks to all for the help!

 

I also spoke to Halifax head office who've agreed £75 a month to pay off my £400 overdraft another success!!

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  • 3 weeks later...

Turns out PaydayUK aren't the easiest to work around, unfortunately they want 1/3rd of the balance every month for 3 months which for me is about £225 - which I cannot afford. My only option is to let it go to a debt recovery agency and try and make an agreement with them.

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VERY Suprising, in fact i'm totally shocked. i called up before payday, they told me to wait until it defaults. i called up the day it defaulted offered £50.00 per month for 12 months, and agreed to review in 3 months, they accepted called me 3 months later and said i could only afford the £50.00, no problem.... and now i;m nearly done... try again and tell them that you'll have to add this debt to a DMP if they cant agree with you and they'll only get a token payment of £5.00 per month whereas you are trying to sort this out yourself and keep it out of the DMP and are offering a lot more...

 

keep us posted.

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I wouldnt worry about payday uk too much.. They wanted £50 a month off me for 4 months but I wanted to pay £30.

 

They have passed me onto the DCA who have accepted £30.

 

So just hang in there - no extra charges or interest have been added either!

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  • 2 weeks later...

Hi apologies for interupting this thread , Payday express have asked for a more detailed income and expenditure form . Basically I sent them a form which stated creditor "A" creditor "B" etc etc but it had their name on against the amount I owed them and the amount I was offering them .

 

Is it law that they can ask for my other creditors names addresses and phone numbers ? or can that only be asked for by a court ?

 

any help appreciated on this

 

JFK_8

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Hi JFK

 

There is no law that would entitle them to that information, no.

 

When I provided my income and expenditure I just put down basically what I pay in rent, gas, electricity, council tax etc etc....

 

A small claims court can ask you to provide that information just so they know how much you can pay back to that creditor a month/week.

 

On the other side of the fence, there is also no law that would make them have to accept your income and expenditure.

 

I got Payday Express off my back by telling them my circumstances had changed because I had started renting a new property and proved that - if you can give them good proof as to why your circumstances changed they will most likely accept it.

 

Let us know how you get on.

 

Glenn

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  • 3 months later...

Hi,

 

I would like some help to, i dont know how to add my own thread but i am in the same predicument.

 

£500 - wonga

£350 - Quickquid

£400 - payday uk

£200 - early Payday.

 

My issue is that i cannot cancel my bank account, as i work for part of a bank, so i have to have an account with the bank for my wages to go into.

 

Any advice?

 

thanks

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Im nearly 3 months down the line and I have not had to cancel my bank account. Just make sure you check they dont set up any cheeky direct debits thats all.

From my experience QQ wont negociate unless you can pay off in 3 installments. Wonga will set up a plan if you keep emailing them none stop and thats also same for payday uk.

Its not as bad as it seems. Just keep firing emails at them and in the end you will come to some form of repayment plan!

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Is there a standard email i should use?

 

Template etc?

 

I am so confused, just want to be able to not worry about it.

 

I must admit finding this website has made me feel alot better, i dont feel alone now! :)

 

thanks

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Yeah I would have also been lost without this website and everyones help..

 

I dont think there is a template but I would just email something along the lines....

 

"TO WHOM IT MAY CONCERN - CUSTOMER SERVICE"

 

Please be advised I will only communicate with you in writing.

 

Re: Name .... Loan Agreement Ref :

 

I have recently defaulted on a loan I took out with you and due to financial difficulty this month I am unable to pay the full amount owed - £....

I would like to request all contact via email as I am working long hours at the minute and it is much easier/quicker to reply via email. I know I took out the loan and have every intention of paying it back. I have been doing all the reasearch I can and I know my rights.

 

I would like to set up a repayment plan with you as soon as possible and request any charges and interest to be frozen. I will also make a payment ____ by standing order to show I have every intention of paying back my debt.

 

I look forward to hearring from you. Please note I would like this sorting as soon as possible so I will be send the same email to various email address until I get a response.

 

Im by no means an expert and I really wouldnt have got as far as I am now without everyones help...

 

Suppose it just gives you some idea how to get the ball rolling...

 

:)

Edited by Tink_2010x
typo!
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