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    • That is great news. Many people would have given up and paid after losing two appeals so well done for hanging in and fighting. It has paid off and they have finally backed down before getting whipped in Court. I looked at your NTD and your NTK again to see if there was a chance of going for a breach of your GDPR. Sadly although your NTK on its own could have well deserved a claim, the NTD is good enough not to warrant a claim even though it wasn;t compliant with PoFA. As it is the first Notice that mostly accounts for  GDPR breaches there is a reasonable cause for the NTD to have been issued. However you are now freed from worries about appearing in Court and you have learnt about the dangers of parking especially where the rogues that patrol private parking spaces are concerned. Thank you for making a donation and should you fall victim in the future to the parking rogues or anything else that we protect from, you are always welcome .
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    • Unsettling the applecart?,  I'm going to be direct here, I know how this works , I've been in far worse situation than your relative, and I can assure you , now that there i likely a default in her name, it makes absolutely ZERO difference if she pays or not. Denzel Washington in the Equalizer , 'My only regret is that I can't kill you twice'... It's the same with a default, they can only do it once and it stays on your credit file for 6 years if she pays or not, and as it stands right now she's flushing £180 of her hard earned money down the toilet  so that the chaps at Lowell can afford a Christmas party. As for the SAR this is everybody's legal right, originally under the Data Protection act 1998 and now under GDPR, it's her right to find out everything that the original Creditor has on her file, and by not doing it the only person she is doing a massive disservice to is her self. As the father of 2 young adults myself, they need to learn at some point.. right?
    • Thank you for your pointers - much appreciated. dx100uk - Apologies, my request wasn't for super urgent advice and I have limited online access due to my long working hours and caring obligations - the delay in my response doesn't arise in any way from disrespect or ingratitude. I will speak to her at the weekend and see if she will open up a bit more about this, and allow me to submit the subject access request you advise - the original creditor is 118 118 loans and from the letter I saw (which prompted the conversation and the information) the debt collection agency had bought the debt from 118 and were threatening enforcement which is when she has made a payment arrangement with them for an amount of £180 per month. It looks as if she queried matters at the time (so I wonder if I might with the FIO request get access to their investigation file?) - the letter they wrote said "The information that you provided has been carefully considered and reviewed. After all relevant enquiries were made it has been confirmed that there is not enough evidence present to conclusively prove that this application was fraudulent.  However, we have removed the interest as a gesture of goodwill. As a result of the findings, you will be held liable for the capital amount on the loan on the basis of the information found during the investigation and you will be pursued for repayment of the loan agreement executed on 2.11.2022 in accordance with Consumer Credit Act 1974"  The amount at that time was over £3600 in arrears, as no payments had been made on it since inception and I think she only found out about it when a default notice came in paper form. I'm a little reluctant to advise her to just stop paying, and would like to be able to form a view in relation to her position and options before unsetting the applecart - do you think this is reasonable? She is young and inexperienced with these things and getting into this situation has brought about a lot of shame regarding inability to sort things out/stand up for herself, which is one of the reasons I have only found out about this considerably later Thank you once again for your advice - it is very much appreciated.    
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Invited to a disciplinary hearing


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I've been accused of "falsifying records". My workplace have been trying to find ways of improving overall performance, I'm guessing the best way they found was to get rid of me :lol:, but seriously they have brought in a trainer to show us new ways of doing things. One of these ways was to complete the system work on time so as not to incur a failure and capture the actual information on paper, then add notes to the system to show the details are logged on paper.

 

So I did as I was shown, then I was requested to attend an informal hearing where I was informed what I had done could be deemed as fraud and I was to explain my actions. After explaining that I was doing what I was shown, so as to improve performance, I was invited to an investigation interview where I again said I was only doing as I was told.

 

Now is where it has gotten interesting. I've now been invited to a disciplinary hearing to "consider the allegation of falsifying records".

 

I believe I am to be provided with all evidence gained from the investigation at the time of being presented with the invite. The only evidence I was given was the "investigation interview" minutes. Now surely as I had said in that interview I had been shown, they should have atleast spoken to the trainer?, which would suggest to me that the interview was irrelevant as a decision was made prior to the interview as to what the outcome would be, so it would surely be victimisation?

 

Also as they have accused me of "falsifying records", surely this should be deemed as gross misconduct and I should have been suspended whilst the investigation was being done?

 

If, after the hearing, they decide to formally warn me, or even sack me for gross misconduct, what would be the best way to appeal the decision?

 

Any help would be greatly appreciated.

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Hi Adelburn ,

 

So you were recently trained to do this to improve your performance and then investigated for " falsifying records " ?

 

The letter inviting you to the disciplinary should state the possible outcomes , written warning / dismissal for gross misconduct etc .

The seriousness if the allegations suggest that you should have been suspended as a Tribunal will want to know why you were allowed to continue working if the company suspected you of fraud .

I would also take a witness and ask that the trainer attend as a witness .

 

All you can say at the disciplinary is that you thought you were doing no wrong and at worst you misunderstood what was required of you ......hardly a sackable offence in my opinion .

 

Good Luck

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Hello there and sorry to hear about your problems. Do you have a copy of the company's disciplinary procedures? They should have them and it would be in your interests to make sure they follow them. If they don't, it will go against them at an ET.

 

HB

Illegitimi non carborundum

 

 

 

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So you were recently trained to do this to improve your performance and then investigated for " falsifying records " ?

 

Correct. The only problem I can see is if they denied showing me this as they very rarely have us sign training documents. I know it sounds daft, but if the trainer were to lie, am I entitled to request a lie detector test?

 

The letter inviting you to the disciplinary should state the possible outcomes , written warning / dismissal for gross misconduct etc .

The seriousness if the allegations suggest that you should have been suspended as a Tribunal will want to know why you were allowed to continue working if the company suspected you of fraud .

I would also take a witness and ask that the trainer attend as a witness .

 

In the company discpinary procedures it states "If an employee is accused of gross misconduct, the line manager should suspend him/her for the shortest practicable time on full pay to allow an unrestricted investigation".

 

In the "Invite to disciplinary hearing" letter it only states the purpose of the meeting is to "consider the allegation of falsifying records". I kind of jumped to the conclusion they were accusing me of gross misconduct as in the company disciplinary procedures it states examples of gross misconduct are "unauthorised entry to computer records or deliberate falsification of records"

 

Hello there and sorry to hear about your problems. Do you have a copy of the company's disciplinary procedures? They should have them and it would be in your interests to make sure they follow them. If they don't, it will go against them at an ET.

 

HB

 

Cheers for that advice. First time around I just browsed through them, but I've now read them in full I've already noticed a few things they've done wrong.

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Hi again adelburn ,

 

If they are denying that they ever showed you that method of working then its important that you demand that the trainer is at the disciplinary , that is your right (if the trainers going to lie he/she will have to do it to your face and at least you'll know where you stand) .

You also need to clarify if it is actually a disciplinary or they are just investigating the offence at this time .

I don't think that they can do both at the same time .

The disciplinary letter should also have the allegation , evidence they wish to use , the possible outcome and also inform you of the right to have a witness present .( if it doesn't state your entitled to a witness don't take one or demand one)

Don't let them know where they're going wrong , any slip ups they make can be used in any appeal if the worst happens and they dismiss you as they won't want the cost of a Tribunal should you want to take it further .

 

I'm not an expert but have been going down the tribunal route since my dismissal and have picked up quite a bit of information on what employers should and shouldn't be doing .

 

Have you employed by them for 12 months or more ?

Edited by greendollar
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Hi again adelburn ,

 

If they are denying that they ever showed you that method of working then its important that you demand that the trainer is at the disciplinary , that is your right (if the trainers going to lie he/she will have to do it to your face and at least you'll know where you stand) .

 

They've not denied it yet, I was just wondering what I could do if they do.

 

You also need to clarify if it is actually a disciplinary or they are just investigating the offence at this time .

I don't think that they can do both at the same time .

 

This is the actual disciplinary hearing. The only investigation done was just an interview with myself for me to provide my view of the events.

 

The disciplinary letter should also have the allegation , evidence they wish to use , the possible outcome and also inform you of the right to have a witness present .( if it doesn't state your entitled to a witness don't take one or demand one)

 

They've done all of this. The letter stated I was being accused of "falsifying records", the evidence was just a copy of the investigation minutes. The possible outcomes are detailed in the company procedures they provided me. They also provided me with a right to be accompanied form.

 

Don't let them know where they're going wrong , any slip ups they make can be used in any appeal if the worst happens and they dismiss you as they won't want the cost of a Tribunal should you want to take it further .

 

I'm not an expert but have been going down the tribunal route since my dismissal and have picked up quite a bit of information on what employers should and shouldn't be doing .

 

I really appreciate your help. It's definately helping to get my facts straight.

 

Have you employed by them for 12 months or more ?

 

Almost 5 years now. The new manager however has only been with us for a month, so I'm guessing he's looking to make an example of someone, quite laughable really.

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Almost 5 years now. The new manager however has only been with us for a month, so I'm guessing he's looking to make an example of someone, quite laughable really.

 

Very common I'm afraid with new managers.

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Morning adelburn ,

 

It seems as if they've covered all their bases then . Like I've said , ensure that the trainer attends as a witness and take your own . Are you the only one that has been trained in this method ? If not ask colleagues to either attend or write statements to back up what your saying .

 

I'd point out that it was their training at fault for this indescretion and no malice was intended .

Dismissal should be the last resort .

I don't want to sound dramatic but this could quite easily cost you your job .

The same happened to me , new manager didn't command the "respect" he thought he deserved (he was crap) and as a result I was singled out and dismissed on a charge that was usually dealt with by way of a quiet word .

 

Again Good Luck

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  • 2 weeks later...

I've had my hearing and got a first written warning :D

 

Could someone check over my appeal message below and advise if anything should be removed, or worded better please?

 

"Firstly apologies if you are not the correct person I should submit my appeal to, however it is the 6th day since my disciplinary hearing and I have been given no information or outcome of disciplinary hearing letter. I believe this is due to the fact I stated in the hearing I would like to be handed the documents as at that time I was changing my address details with HR. Due to the way the disciplinary has been handled it wouldn’t surprise me if the documents were sent to my old address so I wouldn’t be able to appeal during the 7 working day window.

I am appealing what I believe to be the first written warning I was given on the grounds of victimisation.

I was accused of “Falsifying records”. During the investigation interview I specifically stated I was trained to do the thing I was accused of and not only that, but everyone was doing not only this but further actions that could be deemed as “falsifying records”. My trainer, or any of my colleagues were not investigated during the interview and with the only evidence gained was the investigation meeting with myself. At no stage since then have my colleagues been spoken to about their own falsification of records.

The company disciplinary procedures also state “If an employee is accused of gross misconduct, … the Line Manager should suspend him/her for the shortest practicable time on full pay to allow an unrestricted investigation.” As I was not suspended and taking into account the points above, I can only surmise the outcome of the investigation meeting, and even the disciplinary hearing, was pre-ordained."

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I've had my hearing and got a first written warning :D

 

Could someone check over my appeal message below and advise if anything should be removed, or worded better please?

 

"Firstly apologies if you are not the correct person I should submit my appeal to, however it is the 6th day since my disciplinary hearing and I have been given no information or outcome of disciplinary hearing letter. I believe this is due to the fact I stated in the hearing I would like to be handed the documents as at that time I was changing my address details with HR. Due to the way the disciplinary has been handled it wouldn’t surprise me if the documents were sent to my old address so I wouldn’t be able to appeal during the 7 working day window.

 

I am appealing what I believe to be the first written warning I was given on the grounds of victimisation.

 

I was accused of “Falsifying records”. During the investigation interview I specifically stated I was trained to do the thing I was accused of and not only that, but everyone was doing not only this but further actions that could be deemed as “falsifying records”. My trainer, or any of my colleagues were not investigated during the interview and with the only evidence gained was the investigation meeting with myself. At no stage since then have my colleagues been spoken to about their own falsification of records.

 

The company disciplinary procedures also state “If an employee is accused of gross misconduct, … the Line Manager should suspend him/her for the shortest practicable time on full pay to allow an unrestricted investigation.” As I was not suspended and taking into account the points above, I can only surmise the outcome of the investigation meeting, and even the disciplinary hearing, was pre-ordained."

 

Hi,

 

Sorry to hear you've got a written warning but it could have been worse .

 

I'm glad to see that your appealing the decision though .

It would be worth adding that they have a duty to treat ALL employees in a fair and consistant manner and that you are confused as to why it is only you that has been singled out for disciplinary action .

I'd be asking why .

 

Good Luck

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I would be asking why too. Is there anything that singles you out for this treatment that you have not yet posted?

 

Nothing legit that I can think of tbh. I know the new manager has disliked me ever since he started, which I believe to be because he thinks I haven't offered him enough support whilst he settles in.

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