Lowell Financial

[Delta-Charlie-76]

If you want people to have any sort of trust(if that is possible) with Lowells CRT, then they are going to need to anwer all questions that CAGGERS ask & be open to scrutiny because of your companies (Lowells) bad reputation on here.

 

If Lowells want any meaningful dialogue then, come on James, start answering peoples questions, so we can see if you are indeed independant.....if I'm honest I have my doubts!

[spidey41]

i can gaurantee its a load of rubish , if been writing to them and emailing them for the last 2 months , they totally ignore all my correspondance and just send threat after threat , the latest being a stat demand if i don't pay up , they realy have changed haven't they ?

[Halibutt]

Maybe the Site Team could invite Lowell to start answering questions in a dedicated thread? Then if they really are interested in open dialogue and "resolving an issue quickly and efficiently" then they can put our* money where their mouth is.

 

* Sorry, their.

[angry cat]

I am really surprised Site Admin are continuing to allow this. The robot posts - then nothing. Lou lou has more sense than to give this skullduggery a second thought.

 

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Last Activity: Today 09:43; 15 July 2010

 

Cagger since : 21st June 2010

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Astonished...!

[Delta-Charlie-76]

AC

 

Any DCA that comes on here offering genuine help & advice will need to stand up to scrutiny & looking at Lowells CRTs stats & from what I've seen on the forums, I am not impressed.

[angry cat]

by BBC Watchdog:

 

Lowell Chasing Debts

 

When it comes to debt, we've never had it so bad. Personal debt in the UK is at £1.5 trillion. That's the equivalent of everyone in the country owing over £25,000 each. No wonder debt recovery has become such big business.

 

Debts are now being bought and sold by companies who seem to have no idea why you owed the money in the first place. The result is that many of you are being hounded for money by people you've never heard of for sums that you might not even owe.

 

One company doing just that is Lowell Portfolio I, part of the Lowell Group, based in Leeds [End Quote]

 

Do not telephone them;

Do not email them!

 

If you have a valid query/ dispute, send a letter marked;

'ACCOUNT IN DISPUTE' via the 'Royal Mail' recorded delivery service (keep a copy of the letter plus a copy of the 'Royal Mail' receipt)

 

James of Lowell CRT, should NOT be contacting members on this forum!

 

The above is my personal opinion.

[angry cat]

AC

 

Any DCA that comes on here offering genuine help & advice will need to stand up to scrutiny & looking at Lowells CRTs stats & from what I've seen on the forums, I am not impressed.

 

Agree, Delta-Charlie.

 

The Lowell Group's bad business reputation...

[alisindebt]

Don't make me laugh, you are just tricking the poor woman inmto clling you.

 

You know th rules, everything in writing.

 

Isuggest you don't make entries on this site again. Go and bully and harass somewhere else.

[ODC]

Can our Lowells spokesperson explain why they find the need to use three different types of notepaper. Firstly they issue 'threats' from Lowell Financial, when they see you dont bite they use the Red Debt notepaper in an effort to intimidate. If that fails then they stick in the Hampton Legal notepaper.

 

What is the purpose of these split personalities if not to intimidate

[angry cat]

Can our Lowells spokesperson explain why they find the need to use three different types of notepaper. Firstly they issue 'threats' from Lowell Financial, when they see you dont bite they use the Red Debt notepaper in an effort to intimidate. If that fails then they stick in the Hampton Legal notepaper.

 

What is the purpose of these split personalities if not to intimidate

 

Did you omit Lowell Portfolio 1 on purpose, ODC?

[ODC]

Oh dear it looks like the Cagbot has been busy again. Lowells added to the list of people we are not allowed to mention. Enjoy your pieces of silver

[reorete]

my son was in debt and had dealings with lowells. i must admit that as my son is ill i took over with the debt and phoned lowells. they put a password on the account so i was able to deal with them as my son was so ill. they arranged a direct debit to come from my account an amount that was very low and i thought reasonable.. they stuck to the deal and for 6 months took no more no less. the debt finished this week and a got a call from them thanking me for the regular payments.i believe they was very fair and honest and always went through me instead of worrying my son who is ill.. im just being honest about my experience

[ODC]

my son was in debt and had dealings with lowells. i must admit that as my son is ill i took over with the debt and phoned lowells. they put a password on the account so i was able to deal with them as my son was so ill. they arranged a direct debit to come from my account an amount that was very low and i thought reasonable.. they stuck to the deal and for 6 months took no more no less. the debt finished this week and a got a call from them thanking me for the regular payments.i believe they was very fair and honest and always went through me instead of worrying my son who is ill.. im just being honest about my experience

 

I( would love to believe you but my dealings with this shower tell me differerent. They invented imaginary payments on a Statute Barred debt that could not possibly have been made by me. Hardly strikes me as an ethical firm operating within the rules does it.

[Seminole]

my son was in debt and had dealings with lowells. i must admit that as my son is ill i took over with the debt and phoned lowells. they put a password on the account so i was able to deal with them as my son was so ill. they arranged a direct debit to come from my account an amount that was very low and i thought reasonable.. they stuck to the deal and for 6 months took no more no less. the debt finished this week and a got a call from them thanking me for the regular payments.i believe they was very fair and honest and always went through me instead of worrying my son who is ill.. im just being honest about my experience

 

That's good but there does not seem to be the experience of other posters here. It could well be that they are trying to get their act together but I think the best that we can say is there management processes areen't yet up to it and certainly not to the point where they should be allowed to be members of the forum.

[angry cat]

my son was in debt and had dealings with lowells. i must admit that as my son is ill i took over with the debt and phoned lowells. they put a password on the account so i was able to deal with them as my son was so ill. they arranged a direct debit to come from my account an amount that was very low and i thought reasonable.. they stuck to the deal and for 6 months took no more no less. the debt finished this week and a got a call from them thanking me for the regular payments.i believe they was very fair and honest and always went through me instead of worrying my son who is ill.. im just being honest about my experience

 

The OFT have advised DCA's etc., to treat 'Sensitive' cases fairly and in line with the MALG guidleines:

http://www.moneyadvicetrust.org/images/MALG_MHGuidelines_2007.pdf

 

These guidelines do not just apply to people suffering from mental health problems but also health problems and bereavement...health problems often cause psychological problems e.g. depression.

 

The OFT have already imposed 'Requirements' on another firm: 1st Credit for not following same, etc...

 

This is not a position of Lowell being fair and honest, it is what they should do if they wish to retain their Consumer Credit Licence!

 

No doubt, Lowell are aware of this!

 

Reorete, Lowell have not treated other members fairly, as is plain to see on this forum.

[ODC]

The OFT have advised DCA's etc., to treat 'Sensitive' cases fairly and in line with the MALG guidleines:

http://www.moneyadvicetrust.org/images/MALG_MHGuidelines_2007.pdf

 

.

 

This would be the same Lowell who persistently phoned me whilst I was waiting for a hospital to phone me concerning my wife who was undergoing treatment for cancer and would not clear the line when this was explained to them.

[angry cat]

This would be the same Lowell who persistently phoned me whilst I was waiting for a hospital to phone me concerning my wife who was undergoing treatment for cancer and would not clear the line when this was explained to them.

 

I know ODC:(

 

Disgraceful behaviour!!!

 

Many like you and yours, have been treated despicably by Lowell...

[sam614]

This would be the same Lowell who persistently phoned me whilst I was waiting for a hospital to phone me concerning my wife who was undergoing treatment for cancer and would not clear the line when this was explained to them.

 

 

and the same lowell threat calling chimp who after I myself explained that I was stressed by their constant harrassment of a statute barred debt and that I was heavily pregnant and previously suffered a stillbirth was told that

 

"It would be my fault when I buried this one through not facing up to my debt"

[Halibutt]

[angry cat]

by sam614:

I was heavily pregnant and previously suffered a stillbirth was told that

 

"It would be my fault when I buried this one through not facing up to my debt"[End Quote]

 

And these are the very same people, who are being allowed to post up on CAG!?

 

Unbelievable.

[angry cat]

In reality, nothing surprises me anymore.

Firms such as Lowell will use every dirty trick in the book, to obtain payment or, regular payments.

They pursue alleged debts that are in dispute;

they pursue statute barred debts;

they pursue alleged debts that are not known to the individual concerned etc...

 

Lowell circumnavigate the OFT guidelines on debt collection practices, often breaching them.

 

Lowell breach the CCA;

Lowell breach the DPA.

 

The Lowell Group needs to take a long hard look at itself.

 

The general Consumer will not tolerate, bad business practice!

[oilyrag]

Unfortunately CAGBOT also does not allow phrases like "law breaking", untruthful, falsehood either to be discussed. Despite the fact that to continue to harass is breaking the law, not having the correct documentation is breaking the statute laws of this overtly corrupt land, by passing properly appointed representatives is in breach of all of the codes of practice and guidleines laid down by the regulators and obediance to these is a condition of any outfit to hold a valid credit licences reference the regulators!!!. But we on CAG must never question the validity and openly discuss such LAW BREAKING. I personally do not know an honest person working in banking, the finance industries as a whole or the DCA business. Now challenge that for libel!!!!

 

WHAT THE HELL IS HAPPENING TO CAG????? Has been totally infiltrated by the detritus of the DCA and banking business? I do know there is much misleading being posted on here and the poster is allowed to get away with it yet law breaking!!! must never say it or allude to it it might offend the little darlings of the pre school potty training divisions now infesting this site.

 

oilyrag.

[oilyrag]

And just for amusement I came across the following little story in a magazine. An engineer died and went down to hell. Things were not good down there but it was not long before they all had flush toilets and air conditioning with more mod cons on the way. God phoned Satan. "I hear that you have all mod cons down there and an engineer fixing the place up for you" "Yes" replied Satan, we do have an engineer down here". god said " Send him back up here immediately, it was all a dreadful mistake. Do so now or I will sue you!!"

 

Satan said, " No way, I don't know what he is going to do for us next and in any case just where do you think you are going to get a lawyer???"

 

oilyrag:p

[angry cat]

Sick of all of this!

 

Vulnerable CAG members do not wish DCA's to post up on their threads, in this particular case: Lowell.

 

The OP on this thread, received a meaningless template letter asking her to contact them.

 

But, she had already sent them a letter by recorded delivery:

 

:

...so I wrote to them stating that he does not live here, that we are not in contact and even giving them the last address I had for him I also told them as I had now informed them in writing that he doesn't live here, I did not want any more letters sent here regarding this..[End Quote]

 

:

I sent my letter recorded delivery and on checking track and trace found it had been signed for on 22nd June (2010) so I thought that would be the end of it..

 

Lowell, were told but they continued to pursue, even though they knew that their next letter could breach the OFT guidelines on debt collection.

 

:

On 2nd July (2010) another letter addressed to my son arrived with the same return address on the envelope, marked private and confidential yet unsealed again, [Emphasis Added] I didn't bother to read it at first, I just thought I told them the situation[Emphasis Added]

...Can I just say at this point I have a younger son who still lives at home, both my sons obviously have the same surname and even unfortunately have the same initial of their first names, so tonight about 8.00pm my phone rang I answered and a male voice said "is Mr ***** there"(he didn't actually say an initial) so I handed the phone to younger son, he said hello and male voice says "is that Mr *****", younger son says yes and with that the phone went dead, did 1471[End Quote]

Edited July 17, 2010 by angry cat
addition

[angry cat]

Lowell, pursuing a Capital One account holder, who clearly no longer resides at home; the family home.

 

Shame on you Lowell...

 

In short, these matters can be sorted out with the assistance of CAG members, solely.