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    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
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New Regulations ?????


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Hi Guys

On the 8th of March Fairfax Solicitors were served with the standard CCA letter.

Last week I finally received the attached letter stating that “Under new regulations” they are only required to provide me “with the terms and conditions” I was “originally presented with and signed”.

As you can see they have supplied a copy of the application form, this has VERY limited information surely this cant represent a legally enforceable document?

What should I do now?

Barclaycard letter 001.jpg

Edited by Disco Dave
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If all they have is the application form then the account is now in dispute. They cannot proceed to court on this flimsy evidence and now need to FULLY comply under a slightly different section, can't remember it offhand but I am sure somebody will come along shortly and tell you.

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Hi Guys

On the 8th of March Fairfax Solicitors were served with the standard CCA letter.

Last week I finally received the attached letter stating that “Under new regulations” they are only required to provide me “with the terms and conditions” I was “originally presented with and signed”.

As you can see they have supplied a copy of the application form, this has VERY limited information surely this cant represent a legally enforceable document?

What should I do now?

acc in despute is not automatic,you must send them the acc in despute letter from the debt collection library,think its 20.send rec delivery do not sign only ever print your name,keep copies of all correspondance.
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Guest HeftyHippo

at the same time, ask them what new regulations they refer to, then complain about them when they answer. There are no new relevant regulations, so either they'll lie, or, more likely, ignore the question, in which case your complaint is their failure to answer a straight forward question to allow you to check your position and resolve the difficulty with the minimum of conflict

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Methinks they are referring to the Manchester Test Case which allows to them to produce a reconstructed Agreement. However, they still have to produce the original signed Agreement in Court. Therefore there are NO new regulations just a different 'angle' for them. They still have to comply with the CCA request, but we have been adding the following to the recomended request to clarify :

 

If you intend to send a reconstituted copy of the CCA you must declare the reason why it has been reconstituted and if the original exists and in what form (microfiche) etc.

 

Follow the advice as above.

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They would have to supply the original in court anyway, so why not let you have a copy now, the truth is they don't have it.

I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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send em this

 

ACCOUNT IN DISPUTE

 

Date:

 

Ref:

 

Dear Sir/Madam

 

Thank you for your letter of xx/xx/xx, the contents of which have been noted.

 

You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.

 

On **DATE** I made a formal request for a true signed agreement for the alleged account under consumer credit Act 1974 s77/8. This was signed for as delivered on the **DATE**

You have failed to comply with my request, and as such the account entered default on **DATE** (12+2 days after you made the initial request).

 

The document that you are obliged to send me is a true copy of the executed agreement that contained all of the prescribed terms, all other required terms and statutory notices and was signed by both your company and myself as defined in section 61(1) of CCA 74 and subsequent Statutory Instruments. If the executed agreement contained any reference to any other document, you are also obliged to send me a copy of that document. In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.

 

Furthermore, you are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before you/your client enters into a default situation.

 

This limit has expired.

 

As you are no doubt aware section 78(6) states:

 

If the creditor fails to comply with Subsection (1)

 

(a) He is not entitled , while the default continues, to enforce the agreement.

 

Therefore this account has become unenforceable at law.

 

As you have failed to comply with a lawful request for a true, signed copy of the said agreement and other relevant documents mentioned in it, Failed to send a full statement of the account and Failed to provide any of the documentation requested. You will also be aware of the CPUTR 2008 and the OFT's guidelines on debt collection which state under the title Deceptive and/or unfair methods - Examples of unfair practices are as follows - 2.8

 

(i) - 'Failing to investigate and/or provide details as appropriate, when a debt is queried or disputed, possibly resulting in debtors being wrongly pursued'

 

(k) - 'Not ceasing collection activity whilst investigating a reasonable queried or disputed debt'

 

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

 

Furthermore I shall counterclaim that any such action constitutes unlawful harassment.

 

Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.

 

This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data.

 

It is not sufficient to simply state that you have a ‘legal right’; You must outline your reasoning in this matter and state upon which legislation this reasoning depends.

 

Should you not respond within 14 days I expect that this means you agree to remove all such data.

 

Furthermore you should be aware that a creditor is not permitted to take ANY

Action against an account whilst it remains in dispute.

 

The lack of a credit agreement is a very clear dispute and as such the following applies.

 

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

 

I reserve the right to report your actions to any such regulatory authorities as I see fit.

You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint.

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

 

I would appreciate your due diligence in this matter.

 

I look forward to hearing from you in writing.

 

Yours faithfully

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Guest HeftyHippo
They would have to supply the original in court anyway, so why not let you have a copy now, the truth is they don't have it.

 

It isn't safe to assume the don't have it just because they didn't send it.

 

2 of my creditors sent recon agreements and argued fiercely they had satisfied my Cca request (WHICH THEY HAD). When I made a SAR, they both produced agreements, one possibly unenforceable, the other very much looking enforceable.

 

In your case, they haven't complied with your request, but don't assume they can't. Some lenders are just plain awkward refusing to do anything they are not legally obliged to, and even then, arguing about it.

 

However, they still have to produce the original signed Agreement in Court.
The current debate from some quarters is that the legislation says they "should" produce the agreement which is different from "must". As a result they try hard to avoid doing so.

 

If you intend to send a reconstituted copy of the CCA you must declare the reason why it has been reconstituted and if the original exists and in what form (microfiche) etc.

Where is this from? I know the OFT in their knee jerk reaction to being kicked around court announced they were planningto make this disclosure part of their guide, but that was it. I have asked this question to creditors several time and it is ignored. Without knowing what compels them to answer it other than politeness, it isn't possible to proceed with it.

 

On a minor point, as someone pointed out in one of my threads, the 'original' is just that. It isn't possible to have the original in microfiche or any other reproduction. It's either original or a copy.

Edited by HeftyHippo
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if you are happy that agreement is unenforceable and it is almost impossible for us to read then send the in dispute letter...but as poster has previously said dont assume just because they sent you some bovine excrement that they dont have the original..its letter ping pong with these people some time...you can either make a stand or roll over...me i make a stand

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Hopfully this is readable

 

Can you repost them via tinypic? Just copy & paste the URLs back here.

 

 

http://i44.tinypic.com/2wfpik0.jpg

http://i42.tinypic.com/mt08yv.jpg

http://i44.tinypic.com/29ftefs.jpg

 

I look forward to your help and advice

Edited by Disco Dave
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