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    • I haven’t reply, so the hearing hasn’t been decided 
    • whitelist - the same with mine....the battery had a mind of its own. i bought it for my Son...he'd shut it down and it would be completely off but the power light would either stay on or flash...also it wouldnt start properly, had cmos errors on boot and other stuff.   i bought it through HP store on ebay ..brand new. after 6 days of receipt i recieced an email from HP asking if i was happy...i returned an email saying no and that i want to send it back as it was faulty (basically the email served as a reminder for me to leave them good feedback lol...not as a geniune enquiry to actually make sure i was happy with as they didnt reolve the issue when i was not) after trying to sort it for a couple of months with HP not replying, not offering a solution etc i finally got passed tech support who confirmed it was faulty. i then had to return it to their factory. this is where its gets beyond worse...waited 3 times for parcelforce to collect - they didnt. in the end HP sent me a label which i had to take to the post office - not good as im disabled with a mobility disability. then they asked for my bank account number to issue the refund. they hardly ever replied to my emails and it took over a month and a half to refund me once they had received the laptop back. no explanation, no progress emails, no updates. i kept emailing them on a daily basis as no one would reply to my emails through the website, forum, internal email addresses and even phoned 3 different departments who basically had no idea what to do or what was going on and did not help...they couldnt even tell me when the refund would be issued, let alone why it hadnt been done already. on the forums theres other customers who've had to wait 6 weeks , 2 months , over 2 months etc...it seems as though HP like to with hold peoples money to earn interest on the money in their account. i spents days phoning and emailing them - even sent a recorded letter. at the begining i phoned citizens advice and they said i am entitled to put back into the same financial position as before i lost the out of pocket expenses ie: compensation for my time and recorded letter sent etc. ive started a martin lewis 'resolver' case with them and basically in a snotty reply they told me im not entitled to compensation which is contradictory to what citizens advice told me. i was just wondering if theres any .gov website or law/legislation that i could reply with and say "no your wrong - please compensate me"
    • LBC is here. Complete with a note showing a phantom payment. What to do next?
    • I suppose it doesn't make a massive amount of difference as Kev has never had the guts to do court - well at least not yet - but to me the number of cards played still needs to be reduced.  Given the OP has already referred to the "very busy and overflowing car park" in the appeal I'd refer to that and tell Kev to go and look up case no.3JD08399.
    • thanks ftmdave again for the help with letter. thanks lookinforinfo for the info, im glad i found this forum as its a great comfort and relief to know ive dont the right thing as i wasnt too sure at first. and good to know what excel are really like.   thanks guys.
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Advent Computer Training (Barclays Partner Finance)Info and discussion thread


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Unless i have misread - you might also want to put in the letter, that Hausfeld [the legal team] have a reply from BPF admitting they are in

breach of S75 with students that have a credit agreement.The letter is on the legal site.

 

 

Where to do they admit it - can't see it on the letters?

 

Thanks

Maria

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Unless i have misread - you might also want to put in the letter, that Hausfeld [the legal team] have a reply from BPF admitting they are in

breach of S75 with students that have a credit agreement.The letter is on the legal site.

 

Upsss! Sorry Lowdown, I got it now... :D

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Uppss, sorry I didn't got it! I'm checking the Site now to see...:rolleyes:

 

 

"At the outset we note that our client accepts that section 75 of the CCA will apply where there is in fact a debtor-supplier arrangement in place"

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"At the outset we note that our client accepts that section 75 of the CCA will apply where there is in fact a debtor-supplier arrangement in place"

 

Ok, Thanks Low, I got it now :D

I send my Papers to Fuzz Lawyers, I~ hope we can get to some place with this, I'm sick of BPF.

 

So, that means that maybe that the S75 Apply to BPF????

I also readed...

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"At the outset we note that our client accepts that section 75 of the CCA will apply where there is in fact a debtor-supplier arrangement in place"

 

Of course in the eyes of BPF - They have put this right by giving us CT!..:confused:

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Of course in the eyes of BPF - They have put this right by giving us CT!..:confused:

 

Yea, BPF thinks that they did the rigth stuff for Us (Is nothing Rigth About all this stuff....Giving my money to CT, taking my peace away, Future...ARRRG!) yea, yea yea! :lol:

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hi guys i sent a letter to bpf along with a copy of the letter from there legal team stating that s75 applys where there is a debtor supplier agreement in place and they replied that they have covered s75 by appointing an alternative supplier ,!

so basicly there saying the same old cr*p all over again!

:mad::mad::mad:

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Hi Guys

I mentioned a while back about having my credit marked with late payments (got two so far) and wanted to be able to put a note of correction to state why there is late payment..

 

I have an experian account, and sent a few emails back and forth to them..

they have replied yes I can add this.. but I cant mention any names or third parties by name.. I already wrote my script they turned it down because I mentioned advent by name .. so just need to change some wording and thats what will appear next to barclays/clydesdale late payment markings..

 

so we can fight back guys.. this will help with our credit reports..

let you know when its sorted :)

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hello guyz, i guess no one had a response for bpf offering to reimburse default charges added to our accounts so far..this is the final response i received from them along with the same crap about computeach..

 

Had also two threatening letters from mercers y'day asking to clear arrears. since bpf cleared all arrears on my account, i sent a letter to mercers with this final response. waiting to see what they are goin to come back with..

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Hi

 

Did the pushy sales rep tell you to read the terms and conditions on the back of the enrolement form? He didnt with my husband and thats where it clearly says about the length of training lasting 2 years only! So p**d about that!! :mad:

 

Did this happen with others? Surely this is mis-selling aswell????

 

Fuzbutt can this be brought up with the group action?

 

 

i have said this before and i'am going to say it again. they seem to point out the terms and conditions when it suits them but did your advent salesperson sign the enrollment form as it says in section 2, 2.1 no signature, no contract

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i have said this before and i'am going to say it again. they seem to point out the terms and conditions when it suits them but did your advent salesperson sign the enrollment form as it says in section 2, 2.1 no signature, no contract

 

There is no place on the enrolement form for the sales rep to sign - just STUDENT SIGNATURE & FINANCE APPLICANT SIGNATURE.

 

Where you refer to the t&c - it says:

No contract exists between you and us for the supply of the services until the completed enrolement form has been signed by both you and a person who has authority to sign the enrolement form on your behalf.... - This means that its either signed by a student or someone else paying the finance or if you cant sign someone else will on your behalf - no signature needed from the sales rep on this form.

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There is no place on the enrolement form for the sales rep to sign - just STUDENT SIGNATURE & FINANCE APPLICANT SIGNATURE.

 

Where you refer to the t&c - it says:

No contract exists between you and us for the supply of the services until the completed enrolement form has been signed by both you and a person who has authority to sign the enrolement form on your behalf.... - This means that its either signed by a student or someone else paying the finance or if you cant sign someone else will on your behalf - no signature needed from the sales rep on this form.

 

i know what you mean but it says both you and a person who has authority to sign on thier/our behalf no contract exists. the word both means 2 not just 1 signature and our behalf must mean advents. they could of signed in the same box if room to do so, or anywhere on the form if need be. i know it might be a long shot but it could be worth trying this avenue to go down. the part that makes me believe it should have 2 signatures is, form signed by you (student ) and it has been signed by a person who has authority to sign the enrollment form on our (advent) behalf. did advent give us permission to sign the form on thier behalf?

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Yes - after reading again you might be on to something! Should I include that in my response to the FOS? And my letter to BPF/Mercers?

 

why not got nothing to lose. the response from bpf might make interesting reading.

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This has been brought up before and probably lost somewhere withing the last 200 pages. However I have spoken to my adjudicator this morning and raised this question with him. He advised that in the eye's of the FOS, this would not be an issue as the content of the course hasn't changed and we accepted the course and began studies. A court might see it differently as an issue with the contract, but they might also see it the same way.

 

He also advised that CT are looking to implement a system where you can verify your details and see the course etc, without accepting them as a new provider.

 

My claim is still under investigation as they are still waiting for BPF/CT to provide details of the replacement course, which seems to be proving difficult.

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These draft regulations implement Article 15.2. Any consequential amendments necessary to implement Article 15.1 are included in the draft regulations implementing Article 14.

 

The outcome of the consultation did not indicate general support for a different approach to implementing Article 15.2 than that proposed in the consultation document. Section 75 will remain intact and there will be a new section 75A applying to agreements outside the scope of section 75 but within the scope of the Directive to implement Article 15.2. The new section will apply where the cash price is more than £30,000 and the amount of the credit agreement is not less than £160 or not more than £60,260. Liability under section 75A will relate to the amount of the credit agreement rather than the cash price.

 

The substance of the new provision, transposing the right provided by Article 15.2, is contained in Section 75A(2). This applies the provision to debtor-creditor-supplier agreements falling within sections 12(a) and (b) of the CCA; in our view, these categories of agreements are the same as those covered by the term “linked credit agreement” in the Directive. Section 75A(1) and (3) delineate the boundaries of the new section, in relation to the existing section 75 and to large and small credit agreements.

 

Stakeholders may wish to consider whether section 75A(1) is sufficient to ensure that there is no overlap between sections 75 and 75A.

 

We are not proposing to set out in legislation what the consumer must do in relation to seeking satisfaction from the supplier before he approaches the creditor. What is reasonable and appropriate may differ from situation to situation and it would be difficult to cover all situations in legislation. Guidance on the implementing regulations could give an indication what might be reasonable in certain cases.

 

 

 

Amendment to the CCA 1974

 

 

[ ] After section 75 (liability of creditor for breaches by supplier), insert–

 

“75A Further provision for liability of creditor for breaches by supplier

 

(1) This section applies where a debtor does not have a claim against a creditor under section 75.

 

(2) Subject to subsection (3), where goods or services under a debtor-creditor-supplier agreement falling within section 12(a) or (b)–

 

(a) are not supplied;

(b) are supplied only in part; or

© are not in conformity with the contract for supply,

 

the debtor shall have a claim against the creditor if the debtor has pursued his remedies against the supplier but has failed to obtain the satisfaction to which he is entitled.

 

(3) Subsection (2) shall not apply where the agreement is for credit of less than £160 or exceeding £60,260.”.

 

I found this while checking out section 75 does this make any difference do you think? the last parts interesting any way!

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These draft regulations implement Article 15.2. Any consequential amendments necessary to implement Article 15.1 are included in the draft regulations implementing Article 14.

 

The outcome of the consultation did not indicate general support for a different approach to implementing Article 15.2 than that proposed in the consultation document. Section 75 will remain intact and there will be a new section 75A applying to agreements outside the scope of section 75 but within the scope of the Directive to implement Article 15.2. The new section will apply where the cash price is more than £30,000 and the amount of the credit agreement is not less than £160 or not more than £60,260. Liability under section 75A will relate to the amount of the credit agreement rather than the cash price.

 

The substance of the new provision, transposing the right provided by Article 15.2, is contained in Section 75A(2). This applies the provision to debtor-creditor-supplier agreements falling within sections 12(a) and (b) of the CCA; in our view, these categories of agreements are the same as those covered by the term “linked credit agreement” in the Directive. Section 75A(1) and (3) delineate the boundaries of the new section, in relation to the existing section 75 and to large and small credit agreements.

 

Stakeholders may wish to consider whether section 75A(1) is sufficient to ensure that there is no overlap between sections 75 and 75A.

 

We are not proposing to set out in legislation what the consumer must do in relation to seeking satisfaction from the supplier before he approaches the creditor. What is reasonable and appropriate may differ from situation to situation and it would be difficult to cover all situations in legislation. Guidance on the implementing regulations could give an indication what might be reasonable in certain cases.

 

 

 

Amendment to the CCA 1974

 

 

[ ] After section 75 (liability of creditor for breaches by supplier), insert–

 

“75A Further provision for liability of creditor for breaches by supplier

 

(1) This section applies where a debtor does not have a claim against a creditor under section 75.

 

(2) Subject to subsection (3), where goods or services under a debtor-creditor-supplier agreement falling within section 12(a) or (b)–

 

(a) are not supplied;

(b) are supplied only in part; or

© are not in conformity with the contract for supply,

 

the debtor shall have a claim against the creditor if the debtor has pursued his remedies against the supplier but has failed to obtain the satisfaction to which he is entitled.

 

(3) Subsection (2) shall not apply where the agreement is for credit of less than £160 or exceeding £60,260.”.

 

I found this while checking out section 75 does this make any difference do you think? the last parts interesting any way!

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(a) are not supplied;

(b) are supplied only in part; or

© are not in conformity with the contract for supply,

 

 

I found this while checking out section 75 does this make any difference do you think? the last parts interesting any way!

 

 

I think Fuzzbutt might find that interesting.

Edited by lowdown
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on another subject i rang barclays today and moaned about how i had asked repeatedly to have my account put in dispute ,and how i was getting constant calls from mercers and threatening

letters ,the guy on the phone contacted customer relations and after i gave him my complaint reference he agreed to put my account on hold!for how long that lasts is any ones

guess!

I also made him aware of the breach in there database and said that i would not pay for something i have not received nor want from another training company!

I told him that i would consider paying for what i had received but thats all!

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