Advent Computer Training (Barclays Partner Finance)Info and discussion thread

[raj4u]

hello guys..i had final response from bpf today( sealed well this time!). I'm following this thread since beginning. In that letter it said the same crap about computeach and explained s75 is fullfilled by bpf..if i wont take computeach it will be breach of my obligation towards the contract.

 

It also said: "as a gesture of goodwill, we are willing to reimburse you a further £290 in charges. This has been applied to your account. This will take your account out of arrears".

 

I was quite surprised with this kind of pleasant letter from them mentioning that "you are correct about the fact mentioned in your previous letters"..why they have to add arrears on accounts in first place and f**k up my credit report and why they want to please me with the removal of those arrears.

 

Any one had this kind of response? if not, i will forward this to our lawyers for consideration. i would like to write them again that i'm not satisified with the response and also about those gospel letters..any suggestions?

 

Fuzzbutt! i can imagine ur situation..but please don't giveup so quickly..we all here to support you and this is the only hope we had. if you need a full copy of my response, plz let me know. Thanx!

[joyhouk]

You are right lewis2, we are lost without FUZZBUTT.

FUZZBUTT you are our leader, so please please don't be ****ed off for few rude people.

[lowdown]

i would like to write them again that i'm not satisified with the response and also about those gospel letters..any suggestions?

 

 

I telephoned them [bPF] up about the 'Gospel' and went ape.

They sent me a response very quickly to try and appease me.

I have contacted the Financial Services Authority.

and the ICO about the data breach.

Both have replied via email and will be contacting me soon to discuss the situation.

I had an email from the legal team, saying that any concerns should be taken up with the above two regarding the breach.

So get your complaints and concerns off to them and [bPF]

They might be trying to wriggle out of S75, but i get the feeling this one might be a bit more of a ball ache for them.Although a seperate issue from S75.

 

Another +1 for all the work from Fuzzbutt!

[raj4u]

lowdown! did u get any response from them about the reimbursement i mentioned in my previous post?

[10pack]

just checked my credit report.. I have another late payment mark against it.. they do this and refuse to put my account in dispute.. is this legal??

 

also noted address for clydesdale bank..

 

CLYDESDALE FINANCE

THE AVENUE BUSINESS PARK

PENTWYN

CARDIFF

CF23 8LA

[lowdown]

lowdown! did u get any response from them about the reimbursement i mentioned in my previous post?

 

No reimburstment,but at last a response about account in dispute and

saying they are liaising with relevant bodies about it over the next few weeks.So a start.

But i think they have only responded because i made a big stink over the gospel matter.So get your complaints off to them and all the bodies.It will buy you time and they will go low key for a while until its investigated.

It has with me anyway.

 

But think about it - reimburstment? reimburstment for what?

Under section S75 you should have been refunded what you have already paid,

or contract ended, not unfair charges on top while your account is in dispute.

They clearly are not sure that they are totally right, if they are making reimburstments to your account.

Keep chipping away at them, every way you can.

Edited July 29, 2010 by lowdown

[lewis2]

Hi lowdown how did you contact the financial service authority?

i posted both copies of the gospel i received over to hausfeld so i can not prove i ever got one!

[lowdown]

Hi lowdown how did you contact the financial service authority?

i posted both copies of the gospel i received over to hausfeld so i can not prove i ever got one!

 

Original contact was by Email from their site.They have a fast track service, which means they will telephone you back and discuss the situation and what to do next.

The legal team also suggested contacting ICO, another government body,

who deal with Data protection issues - which i have.

If you telephone BPF and complain about the gospel, they should send you a letter of admission, and that they are investigating it.That will be your proof for the time being, until you can get a copy from somewhere.

 

My reasons for doing this is, on my contract i had to give bank details,

passport details and driving licence details. This is a lot of info that

Barclays Partner Fraudsters have let get into the public domain.

I want more than a 'we are sorry letter'

[Fuzzbutt]

You are right lewis2, we are lost without FUZZBUTT.

FUZZBUTT you are our leader, so please please don't be ****ed off for few rude people.

 

Thanks Joyhouk, Raj4 and Lewis2 - your kind words are much appreciated.

 

I'll still post here and certainly won't let you all down, but think I'll give the Facebook group a miss at the moment.

 

It just seems to be a lot of whinging there and people going round in circles. Some are still asking the same old stuff 2 months on, and have clearly not even bothered to read the info and letters on the website I set up, to judge from what they post and email me about. I'm baffled as to why they signed up to the group action at all! Then they moan about no instant result forthcoming from Hausfeld, as though a magic fairy can sort it all out for them....

The 'old hands' here who also go on FB will know what I'm on about.

 

Anyway, that's my moan of the day over.

Thanks for all the support and help from those who sent stuff on for the legal team. I know that Ingrid is keeping all this and currently looking at ways the guarantors can be covered still in the group.

 

Power to the People, eh! ;-)

 

Will do the usual email blast and post an alert when we have more.

[Eagle1905]

Thanks Fuzz much appreciated what you have done thanks

[10pack]

Hi Guys

You wont believe this.. just had letter from BPF say their sorry I have reason to complain.. the said hey will be looking into my complaint with a dedicated handler.. will let mt know outcome of their investigations

yes as I dont know what the answer will be

[ReloadG]

Thanks Joyhouk, Raj4 and Lewis2 - your kind words are much appreciated.

 

I'll still post here and certainly won't let you all down, but think I'll give the Facebook group a miss at the moment.

 

It just seems to be a lot of whinging there and people going round in circles. Some are still asking the same old stuff 2 months on, and have clearly not even bothered to read the info and letters on the website I set up, to judge from what they post and email me about. I'm baffled as to why they signed up to the group action at all! Then they moan about no instant result forthcoming from Hausfeld, as though a magic fairy can sort it all out for them....

The 'old hands' here who also go on FB will know what I'm on about.

 

Anyway, that's my moan of the day over.

Thanks for all the support and help from those who sent stuff on for the legal team. I know that Ingrid is keeping all this and currently looking at ways the guarantors can be covered still in the group.

 

Power to the People, eh! ;-)

 

Will do the usual email blast and post an alert when we have more.

 

 

 

 

FuzzBut Thanks For All Your Hard Workk !!!! its means alot .and i think alot of use wood say that as well !

 

and dont worry about the facebook page i go on there as well and see that alot of guys on there dont no how to spell there name so dont worry !

 

if you need any help with suff im here !

 

thanks again and peaceeee

[Clive12345]

Sorry Clive - no calls. I'm not a helpline, just the organiser. I'm not legally qualified in any way to advise individuals.

Sorry if that sounds harsh but all my evenings get spent with answering emails and it's beginning to wear me down now so I'm saying an apologetic 'sorry no' to people now. I have a life outside of these forums.

 

The thing that has pi****d me off is some people often don't even use a please and thankyou in their mail, and the questions are often ones already clearly outlined on the website, which I set up for the express purpose of keeping everyone informed and latest info in one place.

Our lawyer is currently advising people in the short term to go to local CABs and finance helplines like Debtline until Hausfeld have completed their assessment - there's 600 people involved now. They are currently looking at how to include the guarantors in some way if possible too

 

Thanks Fuzzbutt, I've filled in the forms and sent them to the lawers. Fingers crossed for a good outcome. Cheers mate.....

[lewis2]

hi all got aletter from barclays today addressing my "on going complaint" they agree that section 75 does apply however as they have set up an alternative trainer and that compucrap are extending the course to match advents ,so unless ican show them a reasonable reason as to why i don,t want to accept then i have to carry on paying the loan.

First of all when have barclays ever been reasonable throughout this whole thing?

And secondly surely the fact that compucrap refuse to put into writing the bespoke course structure barclys speak of is a reasonable raeson not to sign up?

[mugsymo]

hi all got aletter from barclays today addressing my "on going complaint" they agree that section 75 does apply however as they have set up an alternative trainer and that compucrap are extending the course to match advents ,so unless ican show them a reasonable reason as to why i don,t want to accept then i have to carry on paying the loan.

First of all when have barclays ever been reasonable throughout this whole thing?

And secondly surely the fact that compucrap refuse to put into writing the bespoke course structure barclys speak of is a reasonable raeson not to sign up?

 

If you read through all the info left on here and FB group you will see that Hausfield are dealing with this by collating evidence, so all you have to say is im going through legal action til the mess is sorted.

Fuzzbutt has done so much for us and we're truly grateful, but i was told not to tell barclays all the problems we have or barclays could change the case in their favour...... i say if we keep some of our argument quiet then we have the element of surprise, just need more evidence that will help our claim..... something more tangeable Hausfield can use

[Mustard2243]

I cannot find my student agreement which is req'd by the fos any help?

[Fuzzbutt]

FuzzBut Thanks For All Your Hard Workk !!!! its means alot .and i think alot of use wood say that as well !

 

and dont worry about the facebook page i go on there as well and see that alot of guys on there dont no how to spell there name so dont worry !

 

if you need any help with suff im here !

 

thanks again and peaceeee

 

Thanks for that, Reload.

[Mustard2243]

agreed Reload,

 

My solicitor was willing to represent however when i called and told her about Hausfeld she said they are the pro's go with them.

 

Careful Fuzz you are almost a revolutionary!!!

[Fuzzbutt]

agreed Reload,

 

My solicitor was willing to represent however when i called and told her about Hausfeld she said they are the pro's go with them.

 

Careful Fuzz you are almost a revolutionary!!!

 

 

"I cannot find my student agreement which is req'd by the fos any help?"

 

There is a generic Advent agreement scanned and posted on the Facebook 'Advent Scammed Us' site in photos section, as I recall. Someone put theirs up and just blacked out personal details, if that's any help, Mustard. You can see terms etc.

[Mustard2243]

Right guys i am gonna need some help here i have recieved a questionaire from the fos i will list the questions, and hopefully someone out there has the evidence i need.

 

Q: what are the differences between between the CDS course offered by computeach and advent.

 

Q: Can you provide evidence that advent let people continue studying after the end date on your contract.

 

Q: Can i provide evidence i was guaranteed a job after my course with advent (think i have got this one sorted)

 

Q: can i provide documentry evidence from microsoft regarding the work experience required before attempting this qualifications.

 

many thanks in advance i have got my own answers but i would like to see what you guys have to say.

[lowdown]

Right guys i am gonna need some help here i have recieved a questionaire from the fos i will list the questions, and hopefully someone out there has the evidence i need.

 

Q: what are the differences between between the CDS course offered by computeach and advent.

 

Q: Can you provide evidence that advent let people continue studying after the end date on your contract.

 

Q: Can i provide evidence i was guaranteed a job after my course with advent (think i have got this one sorted)

 

Q: can i provide documentry evidence from microsoft regarding the work experience required before attempting this qualifications.

 

many thanks in advance i have got my own answers but i would like to see what you guys have to say.

 

Thats a start!

Perhaps if the correct evidence can be collected from people with this stuff, it can then be put some where/link for people to use and not posted openly for BPF to see, then they can not try and do their bespoke bit with CT again.

[Teo27]

I just get final response from Barclays about my FOS compliant's. Two pages of argumentation why they don't agree with me and why they wan't me to pay whole ammount with interest and charges.

 

I was trying to get help in our case from my Advent training adviser but after our talk i didn't get any more response.

[Mustard2243]

Just submitted my answers to the questions from the FO complete with extracts from the Microsoft and advent websites i am attacking them with three different points Mis-selling, Section 75 and irresponsible lending. I am going to phone my adjudicator on Monday and see what he thinks, I will update here when i know more and post my completed arguments to help others should i be successful.

[lowdown]

Just submitted my answers to the questions from the FO complete with extracts from the Microsoft and advent websites i am attacking them with three different points Mis-selling, Section 75 and irresponsible lending. I am going to phone my adjudicator on Monday and see what he thinks, I will update here when i know more and post my completed arguments to help others should i be successful.

 

 

I am just about ready to put my fos complaint in.So i will be interested to

see your plan of attack, please post when you a ready. It would be of great help.

[blade325]

I would just like to say a very big thank you to Fuzzbutt. We can only imagine the amount of personal time that you have had to sacrifce since this whole matter started. If you are ever in London in my neck of the woods I will like to buy you a large drink to say thanks.