Advent Computer Training (Barclays Partner Finance)Info and discussion thread

[lewis2]

Can those of you who want to take legal action with CAG assistance, please identify yourselves

 

Those of you who have made complaints to Trading Standards/OFT/Consumer Direct, can you let us know what responses you received.

 

If any of you have received communication from DCAs, can you let us know.

 

Thanks

yes i would like legal action with gag assistance pls

[Bluedo]

Lewis

Click the red triangle report button under your username on your post and give a outline of your situation to the site team.

Thanks if you've had any demands for payment or yet to begin paying post an outline of that on Advent/Barclays Partner Finance/hitachi+payment demands

thread

[iam-the_god.of+hell=fire]

Can those of you who want to take legal action with CAG assistance, please identify yourselves

 

Those of you who have made complaints to Trading Standards/OFT/Consumer Direct, can you let us know what responses you received.

 

If any of you have received communication from DCAs, can you let us know.

 

Thanks

 

hi i would like help with legal action from CAG please.

 

great job guys. heads up

[Lankus]

Hi everyone, I know this has been mentioned before and I was a bit sceptical before I looked into it, but you may be able to get your legal costs covered by your existing insurance policies. e.g. my home insurance covers me for "Family Legal Protection" and this doesn't just cover home issues. It states, "This section covers legal expenses", "You can ring the helpline to discuss any private legal problem". I'd recommend everyone check to see if you can get legal fees covered in similar insurance policies whether they're your own policies or a family member.

[skyblue dave]

I would like help from the CAG team.

[skyblue dave]

I have posted my situation to the CAG team, and I urge everyone else to do likewise.

 

WE WILL WIN THIS!

[MARTIN3030]

Thanks-more reports acknowledged.

List is building steadily so please be patient.

[joyhouk]

Hello everybody

I have posted my situation to the cag them yesterday but i did not put name, address. should i post it again. any informatioin please

[davewave]

I would also like help from the CAG team.

[jam1063]

Hello,

Been following this thread now for a while. I'm an Advent mcse student also.

My situation is a little different to most of the post here tho. I don't owe BFP anything as i paid the full amount up 2 days before the £4750 became £9500ish…But, i ain't had anything like my money's worth as yet. I was lead to believe by the slick Advent salesman that there was NO time limit on studying. So, when family issues hit me, i put studying on the back burner. The time factor was the main reason i chose Advent.

I've had the template letter from BPF about CPT becoming the new provider. I've also had a reply from BPF in response to the complaint i sent to them about being in breech of CCa1974, and having no right to saddle me with a training supplier that i have already dismissed as unsuitable. They say that they are conducting an 'investigation' into my complaint. I don't hold out much hope tho.

I found some information at the OFT that may be useful, it relates to Consumer Credit Act 2006.

 

The unfair relationships provisions

Section 140A of the 1974 Act (as amended) provides that a court may determine that the relationship between a lender and a borrower arising out of a credit agreement (or the agreement taken with any related agreement) is unfair to the borrower because of:

any of the terms of the credit agreement or a related agreement

the way in which the lender has exercised or enforced its rights under the credit agreement or a related agreement, or

any other thing done (or not done) by or on behalf of the lender either before or after the making of the credit agreement or a related agreement.

The courts have a wide range of powers where a credit relationship is found to be unfair, including:

altering the terms of the credit agreement or a related agreement

reducing the amount payable by the borrower

requiring the lender to refund money to the borrower

removing any duty placed on the borrower under the agreement, and

imposing requirements on the lender or an associate.

In addition, where unfair relationships harm the collective interests of consumers, the OFT and other enforcers (including local authority trading standards services) can take enforcement action under Part 8 of the Enterprise Act 2002.

I thought that the statement about, 'the way in which the lender has exercised or enforced its rights under the credit agreement or a related agreement', stood out.

Maybe the CAG team may know if this act could be of help.

 

Unfair relationships - The Office of Fair Trading

[Beedles6]

Hello,

Been following this thread now for a while. I'm an Advent mcse student also.

My situation is a little different to most of the post here tho. I don't owe BFP anything as i paid the full amount up 2 days before the £4750 became £9500ish…But, i ain't had anything like my money's worth as yet. I was lead to believe by the slick Advent salesman that there was NO time limit on studying. So, when family issues hit me, i put studying on the back burner. The time factor was the main reason i chose Advent.

I've had the template letter from BPF about CPT becoming the new provider. I've also had a reply from BPF in response to the complaint i sent to them about being in breech of CCa1974, and having no right to saddle me with a training supplier that i have already dismissed as unsuitable. They say that they are conducting an 'investigation' into my complaint. I don't hold out much hope tho.

I found some information at the OFT that may be useful, it relates to Consumer Credit Act 2006.

 

The unfair relationships provisions

Section 140A of the 1974 Act (as amended) provides that a court may determine that the relationship between a lender and a borrower arising out of a credit agreement (or the agreement taken with any related agreement) is unfair to the borrower because of:

any of the terms of the credit agreement or a related agreement

the way in which the lender has exercised or enforced its rights under the credit agreement or a related agreement, or

any other thing done (or not done) by or on behalf of the lender either before or after the making of the credit agreement or a related agreement.

The courts have a wide range of powers where a credit relationship is found to be unfair, including:

altering the terms of the credit agreement or a related agreement

reducing the amount payable by the borrower

requiring the lender to refund money to the borrower

removing any duty placed on the borrower under the agreement, and

imposing requirements on the lender or an associate.

In addition, where unfair relationships harm the collective interests of consumers, the OFT and other enforcers (including local authority trading standards services) can take enforcement action under Part 8 of the Enterprise Act 2002.

I thought that the statement about, 'the way in which the lender has exercised or enforced its rights under the credit agreement or a related agreement', stood out.

Maybe the CAG team may know if this act could be of help.

 

Unfair relationships - The Office of Fair Trading

 

i too was told i had no time limit on the course i signed up 2 years ago paid £1,800 up to now and still owe about £4,500 and i also had to put studying on a back burner due to unforeseen family issues the only reason i went with advent is because the sales guy told me i could do this at my own pace and with no time limit so if computeach are putting a time limit on our contracts this is not like for like and i think we good grounds for breach of contract and mis-selling as we most of us was told there was no time limit.

[shgtfd]

Thought you would all like to know that Ashley Jones is so upset with what has gone on he had to take his wife and three kids skiing. He is finding it hard to keep the RR fueled.

[The Maelstrom]

Hi guys, I've been following this thread for a while (I'm finally caught up). It's been great to see I'm not alone in all this.

 

I started the MSCE + CCNA course in August last year. As I am unemployed, my friend signed the BPF credit agreement for me. When All this happened in January I phoned CAB, but they said as my friend was on the credit agreement, they needed to speak with him. Unfortunately he's been away with work, so I've been having to sit on my hands waiting (not a pleasant time for me).

 

My repayment is due in August, before the crazy interest kicks in, I don't want to do anything that would jeopardize my friend (or his credit rating). However, he is back form work now and so I am in a position to start fighting BPF and their attempts to force CT on me.

[cryss80]

Hi Bluedo,

Could you please post a template letter that I should send to FOS? My situation is similar to yours: BPF, 5000k, bla bla....hate this situation!!!

 

Thank you

[Savarok]

Is there a standard letter for the FOS?

 

I have the forms from the website and 4 pages of complaints (I had an open grievence with Advent prior to them going out of business)

 

I dont want it to be too long winded.

[DaleLincs]

Hi Bluedo,

Could you please post a template letter that I should send to FOS? My situation is similar to yours: BPF, 5000k, bla bla....hate this situation!!!

 

Thank you

 

 

I would appreciate this also. Today I have sent a CCA request letter to both Marehill Finance and BPF requesting a copy of my credit agreement. In the hope that maybe they won't be able to provide it and I get a quick exit out of this mess.

 

Once they have provided the documents requested, I am then going to send a letter to the FOS, and OFT, and also my local MP who may wish to side with myself against these jokers.

 

Also I sent a dispute letter to BPF around 4 weeks ago and have heard nothing from them? Not even a letter to confirm they have logged my complaint? Is this anything I could use against them?

[lewis2]

i think your rite mate i to was told that there was no time limit for the course .

Don,t give up this is starting to sound better for us every day!

[33hz]

Hello to all! I've just signed up today & im in the same boat with BPF. I've made quite a few payments already. My account is currently on hold & I've recieved the letter stating my account is in arrears. I'm also not happy with CT taking over the training.

 

Thanks for all the info in this thread, its been very helpful & im looking forward to seeing how this all turns out!

[Stevolfc]

Just a bit of clarification needed!

 

I rang the FO a couple of weeks ago, lodging my complaint! - They then sent me a complaints form that i needed to fill in, after the 8 weeks had expired, if BFP had not written to me with a satisfactory response (is this right or should i fill in the complaints form now?)

[10pack]

Hi

I am writing this again I cant see my post

I just got a letter from computeach telling me that they are now my training provider.

They give a website address to access my "records" and login and confirm my details and courses.

I think that they are fishing.. they only have our contact details and want us to tell them what we have been doing.

this is in my letter..

"here you will be able to confirm that the contact details we for you are correct, you will also be able to update your email and postal address as well as telephone numbers at this site.

By doing so, we will assume that you want to continue your training(and are happy for us to use your records as set out below)".

 

I will not be logging on and I do not wish to be trained by them.. and I do not wish barclays to give any money in my name to this company.. I would rather burn it.. it means the same thing to be "trained" by this company.

[Mustard2243]

Here here i just received my letter too as far as i am concerned it is junk mail. I will not pay barclays!!!!!!!!!!

[Stevolfc]

Hi

I am writing this again I cant see my post

I just got a letter from computeach telling me that they are now my training provider.

They give a website address to access my "records" and login and confirm my details and courses.

I think that they are fishing.. they only have our contact details and want us to tell them what we have been doing.

this is in my letter..

"here you will be able to confirm that the contact details we for you are correct, you will also be able to update your email and postal address as well as telephone numbers at this site.

By doing so, we will assume that you want to continue your training(and are happy for us to use your records as set out below)".

 

I will not be logging on and I do not wish to be trained by them.. and I do not wish barclays to give any money in my name to this company.. I would rather burn it.. it means the same thing to be "trained" by this company.

 

It's a joke mate..the whole thing is! - i havent had the letter yet but i've had the email. I just dont understand why we as students dont have a say on whats going on. It's like we're just being pawned off, we signed contracts with advent for our training, and bfp for the finance. Advent go bust, we dont get what we paid for, we get money back?! its simple?!?!?! But bfp are tight and dont want to give money back so they'll just pawn us off on computeach who are nothing like advent just to save cash. I think the computeach idea is clearly for people not fighting and just be told what to do, the people who fight (like us) will eventually get something!

[DonnieB]

Another one for the CAG help list. For some reason Im having issues posting on here hence keeping this short coz its about the 5th time i've written something............

 

Edit: Its working. This is what I intended to write.........

 

Howdy. long time reader/first time poster etc. Am just adding my name to the list of the ****ed off and disenfranchised. Was an advent student doing the advanced database specialist course, paying via the BPF three year interest free direct debit thing.

As with everyone else, I have no intention of getting involved with Computeach and am looking to get on the CAG list of those looking for help.

Again i'd like to echo other people on here by saying thanks to the site crew and the few guys that have been working really hard trying to figure this stuff out.

Edited April 6, 2010 by DonnieB

[wasabi project]

i too recieved the letter from computeach today asking me to verify my details by logging in to their system, which i definately will not be doing.

 

also, martin, what is the latest on the letters being put together

[The Maelstrom]

Here here i just received my letter too as far as i am concerned it is junk mail. I will not pay barclays!!!!!!!!!!

 

I totally agree with you.

 

I've just got my letter too. It's pretty much the same as the email they sent. Although, they do seem keen to get me to log-in and "accept them" as my new training provider. Personally, I'd rather have Hannibal Lecter giving me cooking tips .