Hello, Been following this thread now for a while. I'm an Advent mcse student also. My situation is a little different to most of the post here tho. I don't owe BFP anything as i paid the full amount up 2 days before the £4750 became £9500ish…But, i ain't had anything like my money's worth as yet. I was lead to believe by the slick Advent salesman that there was NO time limit on studying. So, when family issues hit me, i put studying on the back burner. The time factor was the main reason i chose Advent. I've had the template letter from BPF about CPT becoming the new provider. I've also had a reply from BPF in response to the complaint i sent to them about being in breech of CCa1974, and having no right to saddle me with a training supplier that i have already dismissed as unsuitable. They say that they are conducting an 'investigation' into my complaint. I don't hold out much hope tho. I found some information at the OFT that may be useful, it relates to Consumer Credit Act 2006. The unfair relationships provisions Section 140A of the 1974 Act (as amended) provides that a court may determine that the relationship between a lender and a borrower arising out of a credit agreement (or the agreement taken with any related agreement) is unfair to the borrower because of: any of the terms of the credit agreement or a related agreement the way in which the lender has exercised or enforced its rights under the credit agreement or a related agreement, or any other thing done (or not done) by or on behalf of the lender either before or after the making of the credit agreement or a related agreement. The courts have a wide range of powers where a credit relationship is found to be unfair, including: altering the terms of the credit agreement or a related agreement reducing the amount payable by the borrower requiring the lender to refund money to the borrower removing any duty placed on the borrower under the agreement, and imposing requirements on the lender or an associate. In addition, where unfair relationships harm the collective interests of consumers, the OFT and other enforcers (including local authority trading standards services) can take enforcement action under Part 8 of the Enterprise Act 2002. I thought that the statement about, 'the way in which the lender has exercised or enforced its rights under the credit agreement or a related agreement', stood out. Maybe the CAG team may know if this act could be of help. Unfair relationships - The Office of Fair Trading