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Screwfix Discriminaing visitors & nfa / Non Uk Postcode Customers !!


leftyles
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Hi Sorry if its the wrong Forum,

But thought I would tell you a story about My Visit To Screwfix Direct Today in YEOVIL who I believe are now owned By the B&Q Group.

They have various trade outlets throughout the uk.

 

Aintree-Birmingham -Bristol - Chester -Colchester -Crawley - Derby - Doncaster - Enfield -Gateshead - Gloucester - Harlow - Hull -Kettering - London - Luton - Shrewsbury - Reading -Stockport - Swindon - Yeovil

 

Any way went in this morning & just wanted to order my bits & go I was sort of in a Hurry, I always get fed up with the 1st question they ask which is can We take your postcode ? I always assumed it was just a customer database for catalogues etc, must have had loads off them so I am on there database, then they confirm Name & House Number & its always crowded you never know who`s listening do you ?

This lad was kind of shouting at me a bit rude (Got my back up)

So I said I dont live in England So no I cant give you a postcode.

I am in between a move to France So Yes its 117890, Do you send your catalogues to france ? ( THOUGHT TO MYSELF THATS THAT OVER NOW LETS TAKE MY ORDER)

 

(Wrong)

He then said Sorry I cant serve you then !

So he then asks a supervisor to come over who verifys that unless I can supply a uk postcode they can`t sell to me,

So I said If I was homeless or of No fixed abode. You couldnt sell to me either, he confirms & says Yes I wouldnt be able to sell anything to you sir,

I only went in there for a couple of quids worth of Screws,Nails, Not a fitted kitchen or anything Expensive,

In the end I walked out & went to a independent. Not Knocking them they are a cheap hardware Outlet.

Just really annoying attitude to post codes & what I think are semi personal info That I have to give out aloud everytime i visit the store so that I can make any purchase in this Outlet regardless of cost,

So if your not From The Uk & might want to payscrewfix a visit, You will have to lie to them regarding your address & provide a valid uk post code, House Number & a Surname, same goes for people with no fixed abode,

P.S I Am English & have lived here all my life.

 

What do you lot Think ?

Civil Libertys ?

Anyone ?

Business acc £1700 claimed.

 

data protection S.A.R - (Subject Access Request) sent June Statements Received

 

prelim letter sent 5/8/06...fob off letter received 10/8/06

letter before action sent 11/8/06..Fob off received 14/8/06

 

MCOL issued 18/08/06

 

---------------------------------------------------

 

Personal account claiming 1500

 

data protection S.A.R - (Subject Access Request) sent June Statements Received

 

prelim letter sent 22/07/06...fob off letter received 25/07/06

letter before action sent 08/8/06..Still waiting to hear 14 day deadline,,,

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Although retailers are not obliged to sell to you this does seem like odd behavior. DSG Group (Dixons, Curry's PC World & The Link) went through a stage where they insisted on being provided with a postcode, apparently for "security reasons" not sure who's security they were concerned about though. I simply stopped buying from them so not sure if they still do it.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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If they ask for my postcode in a shop when I'm buying something I give my postcode as SW1A 2AA, house number 10.

 

If they want to keep my details to send me junk mail they can send it to Mr Blair see if he is interested.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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If they ask for my postcode in a shop when I'm buying something I give my postcode as SW1A 2AA, house number 10.

 

If they want to keep my details to send me junk mail they can send it to Mr Blair see if he is interested.

 

Nice!

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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How embarising descriminating spelt wrong in title ::|

Must use that spell checker.

 

Seriously is this postcode thing a infringement of my civil liberties ?

 

sorry for any spelling errors. been a long day.

Business acc £1700 claimed.

 

data protection S.A.R - (Subject Access Request) sent June Statements Received

 

prelim letter sent 5/8/06...fob off letter received 10/8/06

letter before action sent 11/8/06..Fob off received 14/8/06

 

MCOL issued 18/08/06

 

---------------------------------------------------

 

Personal account claiming 1500

 

data protection S.A.R - (Subject Access Request) sent June Statements Received

 

prelim letter sent 22/07/06...fob off letter received 25/07/06

letter before action sent 08/8/06..Still waiting to hear 14 day deadline,,,

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The annoying thing is They want postcode :mad: ,

Door Number,

& surname,

if you give them a mickey mouse name,

They correct you on what there database says it should be.

 

Any one read there privacy terms & conditions ?

as to why its essential otherwise you cant buy from them.

Business acc £1700 claimed.

 

data protection S.A.R - (Subject Access Request) sent June Statements Received

 

prelim letter sent 5/8/06...fob off letter received 10/8/06

letter before action sent 11/8/06..Fob off received 14/8/06

 

MCOL issued 18/08/06

 

---------------------------------------------------

 

Personal account claiming 1500

 

data protection S.A.R - (Subject Access Request) sent June Statements Received

 

prelim letter sent 22/07/06...fob off letter received 25/07/06

letter before action sent 08/8/06..Still waiting to hear 14 day deadline,,,

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