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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying. Let's hope other judges are not quite so narrow minded and don't get fixated on one particular issue as FTMDave alluded to.
    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Sale Of Goods Act (buying A Vehicle) - Your Rights


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Sale of Goods Act

 

Hi Everyone, just to give you a bit of background on my story before I start with the SOGA!

 

I bought a used Smart car just over three months ago (I know you're all going to tell me that that was the first mistake I made, but hey!) from an independent garage and last weekend it died on me! I got it recovered to my local Merc garage who told me that it needed a new engine and turbo!! - total cost £4000! I only paid £3500 for the car so it is basically written off. I did take out a private warranty with the vehicle (Warranty Direct) but they have refused to pay out because they say that the fault was with the car before the policy was taken out! How did I guess they would say that!! Now, I could persue Warranty Direct at this stage to get them to prove that the fault was already there but this could prove costly for me due to all the "small print" in their policy terms that they could get me on so it seems (in my case anyway) that the SOGA is the way to go.

 

So, over the last week or so I've been swatting up on the Sale of Goods Act and it seems that I am entitled to ask the garage to repair the vehicle or to refund me. It's a bit mind boggling but I think I do know my rights now. Turns out that up until 6 months after the sale of the vehicle, it's up to the dealer to prove that the fault wasn't there when he sold it to me. Can't really see how he would do that so that must be a good thing. It's called the "Reversed Burden of Proof".

 

Now, if you've had the car for more than 6 months then it can be a little more difficult as it is then up to the purchaser to prove that the fault was there when it was bought - but don't be put off by this if you are convinced that you were sold a dudd - it just means that you might have to find an independent mechanic to do a report on the vehicle - the cost of this could then be reclaimed by you from the garage if it turns out that (in the opinion of the independent mechanic) the fault was already there.

 

Anyway, back to my story! The engine is still in my car at the moment so the dealer would have to have it stripped down (at his own expense) if he doesn't agree with me that the car had an inherent problem. If it does go to court (small claims court in my case) and he still can't prove it, I am entitled to ask for a full refund, interest, costs & compensation. So, from his point of view, he's got a difficult decision to make - either pay me back now or risk having to shell a lot more money - especially if he has to have the engine stripped down too.

 

I am also entitled to ask for a replacement car or hire car whilst we are in dispute. If the dealer declines to do this then I can recover any costs incurred for hiring a vehicle and add it to my claim.

 

Now, the main reason for my post is this:

 

I'v got a letter that was put together by myself and a firm of solicitors that outlines my rights and the dealers responsibilities under the Sale of Goods Act. It's basically the first letter you need to send out to the garage - and gives them a defined timeline to which they should respond before further action is taken.

 

If anyone is in the same situation as I am and you would like a copy of the letter PM me with your email address and I can send you the Word file.

 

I'll be sure to keep you updated as to how I get on with my case! and will have available any other letters that I have sent in due course.

 

Simon

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Good thread will keep an eye out for up-dates. I myself bought a used car from a garage, my little clio, the dealer had just put 6 mths tax on it, however after i bought the car from him, he stopped the payment for the tax disc, after 2 letters from the tax office, and two phone calls to him, he finally paid up, 23 days after i bought the car, the front exhaust needed replacing, at a cost of £65.00 to myself, i never knew i could seek the seller to pay for it, but hey i'll remember next time, anyhow, the story is, i've learnt by them mistakes, and i will always make sure i have a vehicle check done, b4 parting with any hard earned cash. Hope you manage to bring this garage to justice m8y, end of day, he must have known the car you bought had this problem, yet still sold you it, eres hoping you get the seller to pay up and more.

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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  • 2 weeks later...
Sale of Goods Act

 

Hi Everyone, just to give you a bit of background on my story before I start with the SOGA!

 

I bought a used Smart car just over three months ago (I know you're all going to tell me that that was the first mistake I made, but hey!) from an independent garage and last weekend it died on me! I got it recovered to my local Merc garage who told me that it needed a new engine and turbo!! - total cost £4000! I only paid £3500 for the car so it is basically written off. I did take out a private warranty with the vehicle (Warranty Direct) but they have refused to pay out because they say that the fault was with the car before the policy was taken out! How did I guess they would say that!! Now, I could persue Warranty Direct at this stage to get them to prove that the fault was already there but this could prove costly for me due to all the "small print" in their policy terms that they could get me on so it seems (in my case anyway) that the SOGA is the way to go.

 

So, over the last week or so I've been swatting up on the Sale of Goods Act and it seems that I am entitled to ask the garage to repair the vehicle or to refund me. It's a bit mind boggling but I think I do know my rights now. Turns out that up until 6 months after the sale of the vehicle, it's up to the dealer to prove that the fault wasn't there when he sold it to me. Can't really see how he would do that so that must be a good thing. It's called the "Reversed Burden of Proof".

 

Now, if you've had the car for more than 6 months then it can be a little more difficult as it is then up to the purchaser to prove that the fault was there when it was bought - but don't be put off by this if you are convinced that you were sold a dudd - it just means that you might have to find an independent mechanic to do a report on the vehicle - the cost of this could then be reclaimed by you from the garage if it turns out that (in the opinion of the independent mechanic) the fault was already there.

 

Anyway, back to my story! The engine is still in my car at the moment so the dealer would have to have it stripped down (at his own expense) if he doesn't agree with me that the car had an inherent problem. If it does go to court (small claims court in my case) and he still can't prove it, I am entitled to ask for a full refund, interest, costs & compensation. So, from his point of view, he's got a difficult decision to make - either pay me back now or risk having to shell a lot more money - especially if he has to have the engine stripped down too.

 

I am also entitled to ask for a replacement car or hire car whilst we are in dispute. If the dealer declines to do this then I can recover any costs incurred for hiring a vehicle and add it to my claim.

 

Now, the main reason for my post is this:

 

I'v got a letter that was put together by myself and a firm of solicitors that outlines my rights and the dealers responsibilities under the Sale of Goods Act. It's basically the first letter you need to send out to the garage - and gives them a defined timeline to which they should respond before further action is taken.

 

If anyone is in the same situation as I am and you would like a copy of the letter PM me with your email address and I can send you the Word file.

 

I'll be sure to keep you updated as to how I get on with my case! and will have available any other letters that I have sent in due course.

 

Simon

please could you mail me your word file, i am in very similar situation, trading standards dont seem very keen to move things on.

thanks, sean

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  • 1 month later...

Hi all! Just heard that the court has now ruled in my favour i.e I WON THE CASE! and the garage has been ordered to pay me my money back in full plus expenses & interest.

 

I'm just compiling all the info and will post the full details in a few days.

 

Simon

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Hi all! Just heard that the court has now ruled in my favour i.e I WON THE CASE! and the garage has been ordered to pay me my money back in full plus expenses & interest.

 

I'm just compiling all the info and will post the full details in a few days.

 

Simon

 

exellent well done

TOTALLY debt free as of 2007, Fantastic,

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Great news Simon, we're really pleased for you.

 

Power to the people and all that:-)

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 3 weeks later...
Hi all! Just heard that the court has now ruled in my favour i.e I WON THE CASE! and the garage has been ordered to pay me my money back in full plus expenses & interest.

 

I'm just compiling all the info and will post the full details in a few days.

 

Simon

 

Another "Well Done" from me too, Simon!!!

 

Any chance of the "info" being posted please?

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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Thanks for all your support guys. I'm in the process of gathering all the info now and I'll post it all shortly! Just moved house so I'm a little behind at the moment!

 

I'm getting soooo many emails from people who are in a similar situation so I'll talk to a Mod to see if we can post up all the template letters.

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  • 7 months later...
  • 2 weeks later...

Hi Simon

 

I realise your original post is almost a year old but if you still have a copy of the letter you sent to the dealer i'd really appreciate a copy! Tried to PM but your inbox is full.

 

Cheers man!

Napalm

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Does anyone else have a copy of the letter that simon sent as he may not see this post or indeed may no longer receive emails saying there has been an update on this post?

 

There was a mention of it being placed on this forum somewhere for people to download, do any of the admin know if this was done?

 

Thanks

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Well done Simon

 

Could I just mention, whilst we are on the subject, that the 6 months stops running as soon as you report the fault.

 

In other words if you report the fault even 1 day before the 6 months from date of delivery expires but the dealer takes his time so that he doesn't, for whatever reason, consider your claim until post 6 months he is still liable under the reverse burden of proof.

 

Therefore it's important that you put your complaint in writing & are able to prove delivery

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Sale of Goods Act

 

Hi Everyone, just to give you a bit of background on my story before I start with the SOGA!

 

I bought a used Smart car just over three months ago (I know you're all going to tell me that that was the first mistake I made, but hey!) from an independent garage and last weekend it died on me! I got it recovered to my local Merc garage who told me that it needed a new engine and turbo!! - total cost £4000! I only paid £3500 for the car so it is basically written off. I did take out a private warranty with the vehicle (Warranty Direct) but they have refused to pay out because they say that the fault was with the car before the policy was taken out! How did I guess they would say that!! Now, I could persue Warranty Direct at this stage to get them to prove that the fault was already there but this could prove costly for me due to all the "small print" in their policy terms that they could get me on so it seems (in my case anyway) that the SOGA is the way to go.

 

So, over the last week or so I've been swatting up on the Sale of Goods Act and it seems that I am entitled to ask the garage to repair the vehicle or to refund me. It's a bit mind boggling but I think I do know my rights now. Turns out that up until 6 months after the sale of the vehicle, it's up to the dealer to prove that the fault wasn't there when he sold it to me. Can't really see how he would do that so that must be a good thing. It's called the "Reversed Burden of Proof".

 

Now, if you've had the car for more than 6 months then it can be a little more difficult as it is then up to the purchaser to prove that the fault was there when it was bought - but don't be put off by this if you are convinced that you were sold a dudd - it just means that you might have to find an independent mechanic to do a report on the vehicle - the cost of this could then be reclaimed by you from the garage if it turns out that (in the opinion of the independent mechanic) the fault was already there.

 

Anyway, back to my story! The engine is still in my car at the moment so the dealer would have to have it stripped down (at his own expense) if he doesn't agree with me that the car had an inherent problem. If it does go to court (small claims court in my case) and he still can't prove it, I am entitled to ask for a full refund, interest, costs & compensation. So, from his point of view, he's got a difficult decision to make - either pay me back now or risk having to shell a lot more money - especially if he has to have the engine stripped down too.

 

I am also entitled to ask for a replacement car or hire car whilst we are in dispute. If the dealer declines to do this then I can recover any costs incurred for hiring a vehicle and add it to my claim.

 

Now, the main reason for my post is this:

 

I'v got a letter that was put together by myself and a firm of solicitors that outlines my rights and the dealers responsibilities under the Sale of Goods Act. It's basically the first letter you need to send out to the garage - and gives them a defined timeline to which they should respond before further action is taken.

 

If anyone is in the same situation as I am and you would like a copy of the letter PM me with your email address and I can send you the Word file.

 

I'll be sure to keep you updated as to how I get on with my case! and will have available any other letters that I have sent in due course.

 

Simon

Hi Simon

 

Could you email me a copy of that letter, I may have a problem with suspension on an Alfa Romeo and I just know they traders will not whant to know and hey guess what it was newly MOT'd and I always thought suspension was part of the MOT

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Simon why don't you, after removing all ID details, cut & paste or re-type in Word the Solicitors LBA onto here so everyone can access it without waiting for you to respond to their PM?:???:

 

That's what most members do here8)

 

Also some of us who know a little bit about the subject might have comments to make:-D

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Just a thought, and congratulations on your win btw - but it may be easier to just post the contents of said letter in this thread, so that you won't be getting pestered (nicely) for it ..... Removing personal details of course...

 

Just an idea......

 

 

Mike

 

Didn't realise someone else had posted same idea - sorry, got called away from PC mid-post

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hi had the same sort of problem apart from i had no joy with the garage,car went back 15 times in three months never fixed and parts stolen of the car when it was away.so i got the finance firm involved to help told them under the sale of goods act the car was not fit to be sold they agreed with me ( so they told me)and had the car picked up for tests. after 3 months and i had not heard a thing i started ringing them on a weekly bases but got no where apart from chatting to one girl in the office who told me the car had been in there car park from the day it was picked up.i then when as high in the firm as i could and was told it was an over site and i would hear something with in the month, and i did ? i got a letter from the dvla telling me the car had been sold to someone and the car still had 1000s of pounds of equipment i put on it and now they have defaulted me for the car ????????? can you help lee

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You had better demand compensation/payment from the FC if it was taken to a garage they recomended & if that doesn't work issue proceeding forthwith.

 

How can they have defaulted you if the car has been sold would the selling garage or buyer nopr have undertaking an HPI search.

 

What type of agreement was used HP/Personal Loan etc: to make the purchase & was the finance introduced to you by the selling garage

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hi joncris

it was a standard hp agreement i still have it with me and all the reliant document.and thats only 1 of the 2 cars i had from the same garage and same fc and get this my contract on the 1st car gives a figure that ones you have reached you can end the agreement and return the car, with i did but 1st got the fc to send me a letter staiting how much i had paid which i did and had passed by £300 or more sent the car back and now the have defaulted me on that car as well.im in a mess and its not my fault

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