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    • In short you never communicate with a Debt Collector, they have no power here at all. The snotty letter is only used to respond to a properly worded Letter Before Claim. The only time you would be recommended to contact the PPC is to send the snotty letter. You do nothing but keep the tripe they send you unless you receive a letter before claim.
    • Probably to do with the Creditor accepting the reduced payments claim as part of the IVA. - Thats my guess anyway.  As for the mount outstanding... 60k is incredible and im pretty sure a DRO wouldnt cover that much even after the new legislation.    For you @Alfy - Please stay headstrong and stop worrying. My viewpoint on debt with debt collectors is simple. You are a figure on a spreadsheet loaded into a database for them to run a collection cycle through.  They dont care about emotions or your situation, they just care about paying off their shareholders and trying to turn a profit.  They use varying tactics to increase the pressure on you to the point where you will break. People then fall for this an either cave in to DCAs before doing their own due diligence on the debts that are purchased or turn to IVAs like you have.    They are better ways to handle this and Im glad you feel better after a good nights sleep - I hope you can keep it up. 
    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
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Premier Man / Reliable Collections / Fredrickson International.


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Hello everybody. I am new to this forum although I have looked at it in the past.

 

I have a problem and wonder if anyone can help me out.

 

The first half of this story is on Money Saving Expert site http://forums.moneysavingexpert.com/showthread.html?t=1699647&highlight=

And it was suggested that I ask you guys on this forum as you are better suited to this sort of situation.

 

My last correspondence with them is as follows:

 

“I have written to you a number of times stating that this account is not mine. I have had one letter back from a Ms. Sue Worley which told me nothing. I keep getting what appear to be standard letters from yourselves stating that you have escalated the matter further and you can prove items have been delivered to my address etc. You have yet to present this proof to me, or any other documentation despite many requests.

 

I have now had another letter stating that the debt has been passed on to a debt recovery company. I had a phone call from one of your representatives about 2 or 3 weeks ago assuring me that all letters of this nature would stop while the matter was passed onto your investigation department. I have yet to hear from them!”

 

The letter above was dated the 17th July and one below was dated 29th June which goes as follows:

 

“I have now had a very threatening letter (dated 24th June) stating the following:

 

Quote:

“Your conduct in this matter is unacceptable and will not be tolerated. Our client has delivered goods to your address and little effort has been made to pay for them. We are currently considering further steps to recover this debt.

 

Take notice that a payment needs to be paid within the next 48 hours to prevent further action.”

Unquote

 

As stated before, I have not made any orders from your company and have had no correspondence since 2002 when I closed the account. Also, no items from your company have ever been delivered to my address, this is pure fabrication.

 

I would at the very least like to see proof of contract between myself and Premier Man with my address and my signature etc. I dispute that this debt is mine and would need to see concrete proof that this debt is in fact mine and that items have been ordered by myself and delivered to my address i.e. I need all details of items delivered, dates of delivery, address that items have been delivered to, proof of contract with my address, payment details and method of payment.

 

Would you also kindly inform other people at Reliable Collections to cease sending me threatening letters and demands for monies and that all contact is to be made in writing with yourself.”

 

I have now had a letter from Fredrickson International Limited who have now taken the debt on stating that I owe them £832.83. I still dispute that the account is mine and Premier Man / Reliable Collections have sent me nothing in way of proof of contract between myself and them or provide any proof of delivery which they state they can prove. In fact they have sent me one letter and that told me nothing. The only other correspondence I have had with them is mentioned in the letter dated 17th July.

 

Can anyone tell me where I stand with this and what maybe the best course of action.

 

Many thanks, Tim

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Hi and welcome

 

Hello everybody. I am new to this forum although I have looked at it in the past.

 

I have a problem and wonder if anyone can help me out.

 

The first half of this story is on Money Saving Expert site http://forums.moneysavingexpert.com/showthread.html?t=1699647&highlight=

And it was suggested that I ask you guys on this forum as you are better suited to this sort of situation.

 

My last correspondence with them is as follows:

 

 

“I have written to you a number of times stating that this account is not mine. I have had one letter back from a Ms. Sue Worley which told me nothing. I keep getting what appear to be standard letters from yourselves stating that you have escalated the matter further and you can prove items have been delivered to my address etc. You have yet to present this proof to me, or any other documentation despite many requests.

 

I have now had another letter stating that the debt has been passed on to a debt recovery company. I had a phone call from one of your representatives about 2 or 3 weeks ago assuring me that all letters of this nature would stop while the matter was passed onto your investigation department. I have yet to hear from them!”

 

The letter above was dated the 17th July and one below was dated 29th June which goes as follows:

 

“I have now had a very threatening letter (dated 24th June) stating the following:

 

Quote:

“Your conduct in this matter is unacceptable and will not be tolerated. Our client has delivered goods to your address and little effort has been made to pay for them. We are currently considering further steps to recover this debt.

 

Take notice that a payment needs to be paid within the next 48 hours to prevent further action.”

Unquote

 

As stated before, I have not made any orders from your company and have had no correspondence since 2002 when I closed the account. Also, no items from your company have ever been delivered to my address, this is pure fabrication.

 

I would at the very least like to see proof of contract between myself and Premier Man with my address and my signature etc. I dispute that this debt is mine and would need to see concrete proof that this debt is in fact mine and that items have been ordered by myself and delivered to my address i.e. I need all details of items delivered, dates of delivery, address that items have been delivered to, proof of contract with my address, payment details and method of payment.

 

Would you also kindly inform other people at Reliable Collections to cease sending me threatening letters and demands for monies and that all contact is to be made in writing with yourself.”

 

 

 

I have now had a letter from Fredrickson International Limited who have now taken the debt on stating that I owe them £832.83. I still dispute that the account is mine and Premier Man / Reliable Collections have sent me nothing in way of proof of contract between myself and them or provide any proof of delivery which they state they can prove. In fact they have sent me one letter and that told me nothing. The only other correspondence I have had with them is mentioned in the letter dated 17th July.

 

Can anyone tell me where I stand with this and what maybe the best course of action.

 

Many thanks, Tim

 

You now need to demand their complaints procedure and report them to the OFT if you are sure the debt is not yours,

 

You have told them often enough, so no more mr nice guy, if they do not send you their complaints procedure then report them to the OFT and let them deal with it, I would also let your local/national newspaper know about this harrassment - look up Mrs Beryl brazier, and quote that in y

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Thanks for the info. Should I ask Premier Man / Reliable Collections for the Complaints Procedure or Fredrickson International Ltd? Also, are there any good template CCA's on this site or elsewhere? Thanks

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send the cca to freds, they are the one now chasing

 

request premiermans complaints procedure

 

The Consumer Forums - Debt collectors

 

letter 8 for the cca

 

send recorded do not sign costs £1 postal order

 

or use letter 18 if you do not know about the debt, costs nothing again send recorded do not sign it.

 

some say that photoshop is a tool in the dca's armoury:)

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  • 2 weeks later...

Hi all,

 

I have sent letter template 18 to Fred's and a request for a Complaints Procedure from Premier Man / JD Williams. I sent these recorded last Tuesday lunchtime, but still haven't had anything back as of yet. However, Fred's have sent me a letter today stating that if I don't pay within 7 days they will get a court order to enter the premises and size goods to the value of the debt plus costs; somewhere in the region of £1200! Shall I just wait for them to reply to me reference the request for the CCA or do I need to write to them further?

 

Thanks everybody.

 

PS - I may take a while to get back on to the forum as I stupidly dropped my laptop on Sunday and the thing won't power up now! The joys...

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Hi all,

 

I have sent letter template 18 to Fred's and a request for a Complaints Procedure from Premier Man / JD Williams. I sent these recorded last Tuesday lunchtime, but still haven't had anything back as of yet. However, Fred's have sent me a letter today stating that if I don't pay within 7 days they will get a court order to enter the premises and size goods to the value of the debt plus costs; somewhere in the region of £1200! Shall I just wait for them to reply to me reference the request for the CCA or do I need to write to them further?

 

Thanks everybody.

 

PS - I may take a while to get back on to the forum as I stupidly dropped my laptop on Sunday and the thing won't power up now! The joys...

 

Did they really put that in writing? They can't do that without first getting a judgment, and you then failing to pay it. If they did write that, you can take them to the cleaners.

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Fraud by false representation

 

(1) A person is in breach of this section if he—

(a) dishonestly makes a false representation, and

(b) intends, by making the representation—

(i) to make a gain for himself or another, or

(ii) to cause loss to another or to expose another to a risk of loss.

(2) A representation is false if—

(a) it is untrue or misleading, and

(b) the person making it knows that it is, or might be, untrue or misleading.

(3) “Representation” means any representation as to fact or law, including a representation as to the state of mind of—

(a) the person making the representation, or

(b) any other person.

(4) A representation may be express or implied.

(5) For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention).

 

 

Fraud Act 2006 (c. 35)

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I have sent letter template 18 to Fred's and a request for a Complaints Procedure from Premier Man / JD Williams.

 

Heard their legal dept have been very busy lately as they've just bought out another catalogue firm ... don't know which one but no doubt we'll find out when the complaints start appearing on here...

 

Might explain why they're so late in replying to people, or then again, maybe they always are.

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Hi. Again thanks for all the replies. The letter in question is as follows:

 

LETTRE BEFORE ACTION

 

THIS DEBT MUST BE PAID IN FULL TO THESE OFFICES WITHIN THE NEXT 7 DAYS OTHERWISE WE WILL TAKE IMMEDIATE ACTION.

 

If a judgement or decree remains unsatisfied a bailiff or sheriff's officer may be instructed to recover assets to discharge the outstanding debt. Judgement debts are registered by the Court. A judgement debt or decree against you would seriously affect your ability to obtain credit in the future.

 

 

 

This is only the second letter they have sent to me. The first being on the 16th or 17th September. Shall I stand by my original letter (Letter 18) or do I need to write to them again?

 

Thanks.

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Stand by ur dates. Its 12 WORKING days after they have recieved the cca.

 

working days are monday to friday not including any bank or public holidays.

 

Also with freds they normally break the law with court claims. they split the claim which is illegal under the county courts act 1984. They go for there costs first. They also put on the claim form they reserve the right to claim for further amounts at later times.

 

Then when u file a defence which u will do they tend to discontinue the claim.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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no working days are monday to friday and always have been.

 

When the law was originally passed noone worked weekends.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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We dont stoop to there level remember.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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no it does not but remember were the adults not them.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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there down when they cant find a cca and have just lost in court or discontinued. ;)

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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You should be requesting a copy of Freds complaints procedure if there is a dispute or you are awaiting info then they are required to provide a copy.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi all,

 

Well the latest is, they have sent a card through my letter box stating I'm a confirmed resident and that if I am not in contact with them, they will forward the matter to a solicitor who may take legal action without further notice to myself. This Wednesday is their deadline to get a copy of the CCA to me, i.e. their 12 working days plus 2 are up. What would be my situation from that point onwards?

 

Thanks.

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