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    • I believe it is helpful to seek guidance from a range of places and decide on the validity of the sources and frequency of responses which are most helpful. A single voice can be a dangerous thing. As, of course, can groupthink. Scott, it feels like £4k on a solicitor for a £1.5k bill is overkill. Were we back in time I'd suggest small claims court as your claim sounds like it may be straightforward? By all means add that phrase on. I also suggest you contact the court and go and sit in on a couple of similar cases to get a better understanding before you shell out.
    • a card should be 16 digits...urm... note your dates above please. do not miss them no matter what happens  ......................... pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Northamton, civil national business centre Name of the Claimant ? PRA Group Uk Portfolios ltd. How many defendant's  joint or self ? self Date of issue –  21 May 24 date of AOS - 07-06-2024 date for filing defence by - 21-06-2024 Particulars of Claim 1. The claimant claims the sum of £5600 for an outstanding debt owed. 2. On Mar 2000 the Defendant entered into an agreement with Barclays Bank Uk PLC for a credit card under reference ( 11 digit ref ). 3. on Mar 21 the defendant defaulted on the agreement  with an outstanding balance of £5600. 4. On Aug 21 the debt £5600 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on Dec 23. 5. Notices of assignment were sent to the defendant in accordance with S136 Law of Property act 1925. 6. The claimant has instructed PRA Group (UK) Limited to act on its behalf in the recovery of the outstanding debt and to pursue litigation on its behalf. AND THE CLAIMANT CLAIMS 1. The sum of £5600 What is the total value of the claim? £6100  Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No - just emails threatening action   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? no Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? credit card   When did you enter into the original agreement before or after April 2007 ? before - in 2000   Do you recall how you entered into the agreement...On line /In branch/By post ? I don't recall - I suspect post / online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? am awaiting access - but I suspect it is    Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. assigned - debt purchaser has issued the claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Pretty certain - Yes   Did you receive a Default Notice from the original creditor? pretty certain - Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? there's been gaps - they went very quiet  Why did you cease payments? Covid lockdowns  What was the date of your last payment? i thought it was 2020 - they say 2021 Was there a dispute with the original creditor that remains unresolved? no Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? no
    • Sorry, I'm slightly confused. The moneyclaims dashboard is the only thing (I think) I have access to.  
    • no go to OCMC and download the transfer order and post it here.   be quick we dont have a lot of time
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RLP - Boots v My 15 yr old daughter


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Sounds like I'm going through exactly the same thing as you. RLP didn't ask for my daughters birth cert - they asked for the boy who did it to send a copy. I'm not sending RLP a thing - apart from the letter I already did telling them we are not at fault and won't be paying them.

No answer from Boots so far.

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You're right! Didn't even think of that - what about passport? Stuck between a rick and a hard place because if you don't send it you worry they'll take it further and if you do send it they have more info on you!

Well, if they do take it further they will have to prove your daughter's guilt anyway, she didn't do anything as it was taken without her knowledge, so they cannot prove something which doesn't exist.

 

Plus it is a bit off they are asking for details of children like this anyway.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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http://www.consumeractiongroup.co.uk/forum/show-post/post-2451448.html

 

Also quite interestingly they are charging *this* 15 year old child less.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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good to see you back jc

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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I feel so sorry for all of you with teenagers. I have only just heard of RLP on CAG. Their conduct sounds appalling. I am beginning to worry about going into any of these stores with my five-year-old - seriously.

 

I wish you all the luck in the world in standing up to them and hope that Joncris's post about RLP above means that something is being done about their horrible treatment of all your children.

 

DD

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  • 1 month later...

Just had letter number 3 from RLP - saying that our 'defense' is not a legal defense and that unless we pay the now reduced rate of £35.00 they will be taking it further. They have said they will 'not enter into any more correspondence with us' - thank God for that!

 

I am not paying them a penny, and I would imagine we will soon be getting the debt collection letter - I don't even believe this 'register of names' thing exists.

 

The manager of Boots incidentally did not even have the decency to acknowledge my letter to him asking him to look at the CCTV.

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Just had letter number 3 from RLP - saying that our 'defense' is not a legal defense and that unless we pay the now reduced rate of £35.00 they will be taking it further. They have said they will 'not enter into any more correspondence with us' - thank God for that!

 

I am not paying them a penny, and I would imagine we will soon be getting the debt collection letter - I don't even believe this 'register of names' thing exists. Sorry but it does

 

The manager of Boots incidentally did not even have the decency to acknowledge my letter to him asking him to look at the CCTV.

 

see in red

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After posting my reply I saw the Cireco thing so i realised it does exist.

 

I'm still not paying it - I could afford to pay it on behalf of my daughter but she has DONE NOTHING WRONG. It would be easier to get rid of them but I'm not going to pay as it would be an admission of guilt.

 

I'll PM you regarding your earlier PM. Thanks.

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  • 2 weeks later...

Well there is a light at the end of the tunnel!

 

The manager of Boots had not got my first letter. I re sent it and he phoned and was very nice and agreed to look into the situation.

 

He could not locate the CCTV which he said was passed to the police at the time of the incident but he felt that it was a small incident, it was difficult to prove whether my daughter was involved, or if there was any intent and he has said he will drop the whole thing, will write to RLP and that my daughter is not banned from the store or from the shopping centre (she had been told she was banned for 2 years!).

 

So fingers crossed that will be the end of the story. I hope.

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personal opinion and question to joncris here

 

if they refuse to remove the information after boots have said they will withdrawl the complaint are they or are they not keeping incorrect data

 

just curious as i know under the data protection act they are compelled to correct incorrect data if advised by the person the data is held about?

 

sorry for the thread hijack i will be quiet now

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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That is absolutely appalling and something we need to add to our list of complaints when we take action next year.

 

Yet Another Suicide through Debt. We're going to fight back NOW!!

 

What is this country coming to when Boots say they are dropping it, but RLP are keeping her details. Does anyone want a police state?

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That is absolutely appalling and something we need to add to our list of complaints when we take action next year.

 

Yet Another Suicide through Debt. We're going to fight back NOW!!

 

What is this country coming to when Boots say they are dropping it, but RLP are keeping her details. Does anyone want a police state?

 

 

What do you mean by 'want' If you look around you it already exists

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