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Egg and useless information from my SARS request


MARKWHEETY
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Hi All

 

Has anyone else got totally useless information from their SARS requests with Egg. I have 3 accounts with them and although SARS all account have recieved 1 reply for 1 account with only the computer copy of the agreement.

 

I have got no computer notes, no info of letters they have sent, no personal details of my address etc nothing just my agreement and computer screen prints of frankly anyone agreement as its so generic, and nothing else and they say they have completed my SARS request?

 

I am just wondering any ideas on how to teach the primary school children at EGG how to do their job?

 

Wheety

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Hi, Wheety.

 

Send them a non compliance letter............

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/129-data-protection-act-non-compliance-template-letters-

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi All

 

Has anyone else got totally useless information from their SARS requests with Egg. I have 3 accounts with them and although SARS all account have recieved 1 reply for 1 account with only the computer copy of the agreement.

 

I have got no computer notes, no info of letters they have sent, no personal details of my address etc nothing just my agreement and computer screen prints of frankly anyone agreement as its so generic, and nothing else and they say they have completed my SARS request?

 

I am just wondering any ideas on how to teach the primary school children at EGG how to do their job?

 

Also on a separate matter to confused the buggers I also CCA them and to my surprise got a DIFFERENT load of information for the same account. This time I got a computer generated crap basically with CITIBANK at the top claiming this is my agreement and my computer signature. Considering I took out all my accounts pre-takeover when the bank was owned by PRUDENTIAL and my agreement was with PRUDENTIAL what stunt are they trying to pull and where whould you all go from here????

 

Wheety

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Threads merged ;)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 2 weeks later...

Hi all

 

Well 21 days late I receive a huge SARS response from EGG after all. Now a little help needed if you all dont mind!! Where would I find details that EGG have issued a default? They have not included a copy of it nor of any details of their debt collection agency they were using at the time.

 

I have looked in the Contact Manager Screen but only 2 letters according to this have been issued and neither around the time that the account was alleged to go into default. Anyone got a default letter code or an idea where I could find such information?

 

Really would like some good news if any one can give me some!!!

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