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    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
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    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
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Visits to Court


Ramseur
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Hi all

 

As stated, I am taking a Debt Collection Agency to the County Court. Well, the maximum amount of claim is £5000.

 

In this visit, this debt collection agency owes me £10 per month for the last 16 years, and if succesful, I have been told that with interest added this could amount to approximately £3500 which is a big slice of the £5000.

 

Can I then go back to Court and sue for a totally different complaint? How many times would they allow this?

 

It gould be placed in the High Court but I cannot afford anything like that.

 

Regards

 

Ramseur

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Harrassed Senior,

 

OK, here we go.

 

In 1993 I had a CCJ against my name and I was ordered to pay £10 per month. I commenced to pay that money, and I paid it for the next 16 years.

 

I thought I owed more, and they kept sending me differen account numbers with inflated amounts. I sent them an SAR.

 

They had I CCJ for £453 and had diverted my money to an account that was not mine. I am a 70 year old - with chronic heart failure.

 

When I saw what they had done, I phoned them and lost my temper: I ended up in hospital with another heart attack.

 

I am suing them for 16 years at £10 per month.

 

Then I will return to Court and sue them for misppropriating my money and causing an heart attack. There are a pile of other issues, as well.

 

This is a long story - cut short.

 

Ramseur

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I feel you are going to need lots of help with this, Ramseur, I hope that you get it.

 

Sorry to hear that an incompetant DCA has had an ill-effect on your health.

 

I think you will need to Subject Access Request the OC and maybe the DCA to find out all the information they have on you including payment history, account numbers etc...

 

I also think you'll struggle claiming any more than 6 years (if indeed you can claim and it is submitted correctly) due to the Limitation Act 1980 unless you can invoke section 32.

 

I really think you need lots of help, so i'll alert the site team.

 

Good luck sorting these monkies out.

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I don't know if you can take them back to Court, my guess is if it is for something totally different, then maybe....but there's no point in my guessing.

 

Have you already started court action? What did you put in your particulars of claim?

 

Out of my depth, but the Subject Access Request template is in the Library.

 

I assume you meant original creditor.

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Hi Thailand.

 

I am talking to their solicitor. I have already received the Subject Access Request. They claim they have two Judgements. In The subject access request there is only the one from 1993. ( The case is about 3 CCJ - but there are two of them that are not mine.)

 

I have told their solicitor to produce the two offending Judgements. I have been waiting for 9 days. I email him about 10 times a day - and he ignores my requests.

 

Today, I told him he had 24 hours to produce hard coppies of the Judgements - or else it is all systems go.

 

 

Ramseur

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Hi Ramseur

 

You can find out about CCJs from the regsitry of CCJs - CCJs, court orders & fines - Search yourself and others - Trust Online

 

There is no problem in your case with claiming back over 6 years because you can invoke s32 of the Limitations Act 1980 for the remedy of a mistake. In that case, the 6 years starts from when the msutake was discovered not from when it was made.

 

 

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Hi Steven 4064.

 

Correct me if I am wrong! Are you saying that I can claim for the full 16 years. I have a record of every penny they took from me since August 1993.

 

And, they used every penny of that to clear an account that is not mine.

 

 

Thanks

 

 

Ramseur

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Yes, I am sure you can - the relevant part of the LImitations Act 1980 is this s32(1)©

32 Postponement of limitation period in case of fraud, concealment or mistake

 

(1) Subject to subsections (3) and (4A) below, where in the case of any action for which a period of limitation is prescribed by this Act, either--

 

(a) the action is based upon the fraud of the defendant; or

 

(b) any fact relevant to the plaintiff's right of action has been deliberately concealed from him by the defendant; or

 

© the action is for relief from the consequences of a mistake;

 

the period of limitation shall not begin to run until the plaintiff has discovered the fraud, concealment or mistake (as the case may be) or could with reasonable diligence have discovered it.

 

 

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After all this time I don't think that they can come after you for the original CCJ

 

They applied your money to the wrong account so presumably you are entitled to all of this back, plus interest.

 

A letter demanding repayment might get a response (and some cash) but if you don't go to court you won't be able to enforce the 8% interest

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Hi Steven4064

 

That is great! I really do not know how many times I might ask questioons of you?

 

For example, the debt collection agency took £1920 that should have paid my CCJ and decided to clear another debt (with no Judgement) and leave the amount owing on the the account that had a judgement - but that arrives later.

 

Right now, I am on the verge of appearing in Court, and the opposing solicitor must be licking his lips!!.

 

The first thing I need to do is to calulate how much I claim for the misappropriation of my money. I need to calculate 16 years at £10 per month.

 

Can you help me with this?

 

Ramseur

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Hi 2Grumpy,

 

I do appreciate all of this help. My problem is I am only relating what I think is important.

 

For example, when they took my money to clear this nefarious account, they left the original CCJ debt lying dormant since 1995. They then sent this to a debt collector called Response Credit management to pursue the debt - that is when I had my heart attack.

 

Ramseur

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The first thing I need to do is to calulate how much I claim for the misappropriation of my money. I need to calculate 16 years at £10 per month.
16 years at £10/month is 16 * 12 * £10 = £1920

 

You should write a preliminary letter pointing out their mistake (and giving details - accountnumbers and so on) and asking for the money back. Tell them they have 14 days to comply. Tell them that, if they don't, you will then send them a Letter Before Action giving them a further 14 days and after that you will take them to court without any further correspondence.

 

If you get to take them to court, you can add 8% interest which, in your case, will come to an additional £1360

 

 

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Hi

 

The original CCJ was in August 1993. The award consisted £301.33 + Costs. However, there was an accounting error and the "true" amount should have been £164.13 - and not £301.33

 

I had informed the Original Creditor that I no longer resided at the matrimonial of in Nottingham and had removed to London. They had a telephone contact number.

 

I was in the process of discussing the debt when I found that the OC had obtained a Judgement in Nottingham. The OC had sent the court notification to my ex-wife's address in Nottingham - but not to my London address. The OC had denied me the right to defend the case.

 

Although the debt has been dormant since 1995 and is statute barred, the debt collector has told me that they retained an option to activate the Judgement.

 

So, I intend to overturn the Court's decision of 1993 on the grounds that I was denied the opportunity of defending the case, and that the OC had inflated the value of their claim.

 

Can anyone see problems - if not I will continue to the next episode.

 

Ramseur

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Hi, so glad that you are getting all this help.

 

Most of this is now going 'over my head' so to speak, but I do know that the Statute barred rule does not apply to a CCJ this remains for ever. The only thing that is restricted to 6 years in the CCJ Report on your Credit File.

 

I will keep reading with interest - good luck

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You've mentioned that you're going to court a couple of times. Have you already issued a claim or has someone issued a claim against you? If so please could you post details deleting any personal information.

 

You mention that you have been paying £10 a month since the judgment but you then say that you weren't aware of it at the time (the claim forms were sent to the wrong address). Please could you clarify this.

 

You need to tread very carefully here. It looks as though you have been the victim of an appalling administrative blunder by a DCA. However, there are only certain things that a court can do (at least on the small claims track) and if you word your claim too widely it may be rejected or put on a track that does expose you to costs.

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Hi Seminole

 

Right now, I am in coversation with the opposing Solicitor and I have not issued a claim as yet.

 

In 1992, I asked the OC to take the car back as stated in a termination of agreement. The OC told me they didn't want it and instructed me to have the car auctioned and hand the proceeds to them - which I did.

 

I do have proof of this.

 

This mistake in the address. I do have three letters from the CAB to the OC stating that I no longer resided at the matrimonial home.

 

Ramseur

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Hi Seminole,

 

When I found out that a Judgement had been issued, I travelled up from London and called in at the Court.

 

I told the people that I could not afford to pay the amount forthwith, I asked for time. I wrote in to the Court and they agreed £10 per month. This was in 1993.

 

During 1992, I received a letter from the OC telling me I owed on three accounts and they just provided numbers - like **/****** which made no sense to me, and they said I owed about £7000. I did not see the Judgemnt. I felt very relieved to be paying the £10.

 

I have discussed this with the CAB - after an hour - a supervisor arrived in the room and told be he believed that the whole issue was fraud - and suggested a solicitor.

 

Ramseur

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