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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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Entitlement help needed.


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I have been sacked from my job pending an apeal (the thread is in the employment section), i have no idea what i am entitled to claim.

 

There is myself, partner and 2 kids (4 & 1), i have a mortgage that is £592 a month plus other obvious bills (water, Electric, council tax, couch repayments, car & house insurance, cable bills etc)

We now have no income apart from child benefit and tax credits and i have no savings and my partner does not work.

Does anybody know what i may be entitled to claim, obviously i will be actively seeking a job once my appeal is rejected.

Went the job centre (first time in about a decade) and its all changed, they basically dont want any stuff done in person, its all computers and phoning for your entitlement....cant even get in 2 speak to anybody without an appointment.

 

Any help to what i may be able to claim wud be great, my mortgage is due to come out in just under a week, i can take a payment holiday for 2 months (i know it will cost me a few quid in the long run) that may be me only option as im not getting a full months pay this month as i was sacked 21 days into the month.....

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Hi there,

I was made unemployed in April, never been unemployed before. However, I have learned some things since then Lucky me start a job on 7/9/09. Besides the point.

First of all ring the tax credit people to advise a change of circumstances. Then confirm in writing. Make a note of the name of the person you speak to and the time and date, also refer to that concersation in your letter of confirmation. Dont want them to claim a load of money back from you later when you cant afford to repay it.

Then phone in to start your claim. Make surre you tell them when you want to claim from , if its a few days ago that you were sacked. Tell them you want to claim income based jobseekers allowance. For this you and your partner will have to attend a joint interviewfor your first signing on and you will have to produce evidence of income and savings. Last two months bank statements etc. Whilst at that interview advise them that you also wish to claim housing benefit and council tax benefit. Once finished at the "dole" , go to your local council offices; they usually have a one stop shop and make your housing and council tax benefit applications. Take with you the evidence of registering as unemployed - your signng on card etc. Oh by the way, you will have to take evidence of identity to the dole and council as well. So passport and usual things to prove i.d . Hope this helps you

 

Do it today , dont delay. Dont give them any excuse to delay your payments, as they will if you give them reason..

 

Cheers - Scousegeezer.

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Cheers Scousegeezer

As i am not working now am i no longer entitled to any tax credits?, if i am will it go up or down?? i declared my exepected income for this year, its very likely to be less now.

My partner did not work at all last year, i submitted my earnings a few weeks ago....

 

Do you know if there is anything i can claim in regards to my mortgage??

I dont thnk its protected, or atleast i cant see it anywhere on the paperwork.

 

Congrats on the new job, hope it works out.

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To be honest I dont know how it will affect your tax credits, I just said it because because it is something you are already getting. AND you must report any changes - thats what they will jump on, if you dont tell them. You must tell everything that changes to anyone who may want to know, just to save problems later on. JUST OPINION, but I think thats were some people fall down and then they come on this site to get their problems sorted out.

As far as your mortgage is concerned, see how you go with claiming housing benefit, but just to be on the safe side; research the governments recent fund to assist homeowners. Someone on here will be able to point you in the right direction for that.

Dont know much about it, as being an "older " person , my mortgage is paid off. As stated earlier, I have never been unemployed in my life - 39yrs of working - until April of this year. So just learning about all this really. However, I will be starting a job in Sept and my salary will be so low, that I am eligible for tax credits, for low salary and for age as well. BUT the stupid thing is, I will be working for a Govt. agency - but because of low salary , the Govt will pay me tax credits. WHY DONT THEY JUST GIVE US A LIVEABLE WAGE IN THE FIRST PLACE AND SAVE ALL THE MESSING ABOUT ???? . OH WELL.

 

Good Luck to you. - Cheers , Scousegeezer.

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Cheers for the help scousegeezer.

I have a number given to me by the job centre to call and see what i can get.

May just knock the mortgage on the head for 2 months anyway as im sure there is a wait (as long as 13 weeks) to be able to claim on the mortgage, not ideal as i will be paying bits more when it restarts but i will hopefully be more sorted by then.

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Take the mortgage "holiday" by all means, but dont delay with applying for housing benefit or applying for the govts help to homeowners. These things take time to sort out and if you leave them and apply later ypu may find its too late to save your home. I am a great believer in action, not procrastination - DO IT NOW.

 

Cheers - Scousegeezer

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You are not entitled to Housing Benefit. This only covers rental payments not mortgage payments. I don't own my home so not sure of the ins and outs but you will probably be able to get some sort of help with your mortgage. I think you are right that there is a delay in between when you become unemployed and when they start helping with the mortgage so it is best to contact the company and find out what advice (if any) they can give you.

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As Aviva has said, you cannot claim Housing Benefit as this is for rental payments only. You can make a claim for Council Tax Benefit. If you are fit and actively seeking work then you can make a claim for Jobseekers Allowance and as you and your partner have children, you can claim Jobseekers Allowance as a couple. You must inform the Tax Credit helpline of your change in circumstances immediately as you do not want to incur an overpayment. Your working tax credit will stop. Your child tax credit may continue as this is now the element that pays for children but how much you receive depends on what income you currently have. Ask them to base it on your current income. Claim benefits immediately through the 0800 number. It's not that the DWP will seek to deliberately seek to delay your payments but a claim is only taken as straightforward from the day it is made. If you want to make a claim from a date before your first date of contact then you can apply to have your claim backdated but this is not an automatic entitlement. You may qualify for a run on with tax credits depending on how long you have been working and what you have been receiving and if this is the case then JSA will not be payable for the period you receive tax credits. I wouldn't like to hazard a guess as to whether you will receive this so ask the Tax Credit people when you report your change of circumstances. You can ask to claim for help with your mortgage payments through the Jobcentreplus but there are qualifying conditions which have recently changed and I am unsure of them and again wouldn't like to hazard a guess. I am sure someone with more current knowledge than I will come along shortly. If you find you don't qualify for the traditional mortgage help throught the Jobcentreplus then please look on the DirectGov website as I believe there may be government programmes for assistance with mortgages?

 

Hope that is some help. Chin up.

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Thanks for the replys.

 

Can my partner and i make job seekers claim as a couple even if she IS NOT actively seeking work?

 

I will be taking a 2 month break from my mortgage, will have 2 sort that tomorrow, will have to as i was dismissed on the 21st so will only get a proportion of my wage.....and my 1 month notice will be dalyed until my appeal has failed

 

Can you claim JSA and Tax credits at the same time??

 

Its been so long since i claimed anything.

 

I have declared an estimated income to the tax office for this year, if i phoned them and informed them i was out of work im worried this would reduce or even stop...its the only weekly income we have (it and CB are the ONLY income we have at moment) and comes in handy weekley. As i said i dont qualify for any working tax credits as my wage was too high.

 

It really is a minefield and there are so many people mainpulating the benefit system it does tempt you to do the same to ensure we dont struggle, especially building up to xmas, but i dont want to do that.

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As far as I can recall, you make the claim on behalf of your family unit, ie, partner and children. If you are living together, you are a couple and they assess you that way. Child Tax Credits will still be paid if you are entitled to JSA/IS and have childen. This element used to be included within JSA/IS but is now a separate entity. If your youngest is in his/her first year then an extra premium is payable so make sure you are getting it! JSA does have "housing costs" but as previously stated this has recently changed due to economic climate and I think it is 13 wks to wait. There are other initiatives that have been intorduced by Gov so Google it!

If you have the time and concentration, go to the library and take a look at the Welfare Benefits and Tax Credits Handbook (latest edition - May, it is renewed each year) it explains all and is the CAB bible! & of course there is the CAB who can do a Quick Benefits Calculation! You should get max Council Tax Benefit award if on JSA.

 

Good luck and please do not try to manipulate the system, the truth will out and then where will you all be?

 

JQ

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JSA will pay you and your partrner

 

Tax credits will pay you for your children, you need to make a claim for child tax credits, ring them tell them you have finished work and are claiming JSA. You get the extra help off them if your youngest child is under one.

 

Apply for help with your mortgage whilst making you JSA claim, it doesnt matter if you are having a holiday from payments it will help towards your 13 week waiting time

 

Apply for council tax benefit, you should get the full amount.

 

good luck

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Thanks for the help, got a benefits meeting today so hopefully i am not on my arse when it come to paying the bills....no idea how much i will get overall but with my mortgage in (£600 pm) my bills we getting on for £1000 a month....

 

So i need to get myself sorted asap with a job, only had 10 or so days of no work and im ready to crack up already.

 

Cheers again.

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Thanks for the help, got a benefits meeting today so hopefully i am not on my arse when it come to paying the bills....no idea how much i will get overall but with my mortgage in (£600 pm) my bills we getting on for £1000 a month....

 

So i need to get myself sorted asap with a job, only had 10 or so days of no work and im ready to crack up already.

 

Cheers again.

 

 

Good luck with your meeting, I hope it's with someone independent and impartial, because they can work out what's best for you, rather than the benefits dept deciding what's best in their best interest!!

 

JQ :-)

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Good luck with your meeting, I hope it's with someone independent and impartial, because they can work out what's best for you, rather than the benefits dept deciding what's best in their best interest!!

 

JQ :-)

 

I think we need to be fair here. The "Benefits Department" doesn't work on the basis of what's in their best interest. It's not like benefits are paid out of our wages or anything like that.

 

Staff are expected to apply the law, in an attempt to protect both those who are in trouble and need help, and the taxpayer. It's a tricky tightrope to walk.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Applying the law is one thing, giving you the information that you need or that is sufficient to keep the benefits bill low is another! I know many many people who have not been given the true advice that they need to get the best case scenario for them and even more that have been told blatantly they were not entitled to something that they were entitled to! I speak from experience of dealing with our local offices and working in an advice agency. You obviously live in a much better run, more responsible area. The gov't dictates the targets etc and the various offices have to follow orders, whether they like it or not, unfortunately there are not enough people campaigning for social policy issues to fight this corner!

 

JQ

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