Jump to content


  • Tweets

  • Posts

    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
    • Chinese firm MineOne Partners has been ordered to sell land it owns near a US nuclear missile site.View the full article
    • That isn’t actually what the Theft Act 1968 S1 actually says, BTW. https://www.legislation.gov.uk/ukpga/1968/60/section/1 (1)A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it;   The difference between what you’ve said and the Act? a) intent to permanently deprive rather than  just depriving (which is why the offence of “taking without consent” was brought in for motor vehicles, as otherwise "joyriders" could say "but I intended to give it back at the end") b) dishonesty : If I honestly believed A's pen belonged to B, and took it and gave it to B - B might be found guilty of theft but I shouldn't be. 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Help, I'm Lost with these credit card Companies


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5297 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have tried everything possible to get my agreement from these people, CPR31.16, CCA 1974 sECTIONS 77/78, Data Protection Act and so on and so on. But now I have come to a sudden holt. I had a court hearing on the 8th Sept 2009 for disclosure against BC but have today recieved a letter from their solicitors advising me that they have wriiten to the courts asking for a re schedule and a longer hearing time. They claim they are a change of solcitors and need more time to put a case together. In the meantime Barclaycard and Mercers ae constantly phoning me and texting my mobile at least 10 times per day. I have sent them letters advising them of the court hearing pending and also explaining that if they do not stop their constant harassment I will report them to the OFT under the oft guidlines 2.8k. they still persist that as far as they are concerned the account is not in dispute and they have the right to persue the debt. Can anyone help me please as it's now driving both my wife and I nutts. :?:?:?

Link to post
Share on other sites

  • Replies 76
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

4 threads merged and moved to Legal Issues forum. Can you please provide more detail about the hearing. What were the Particulars of Claim, and has a defence been submitted?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Caro

 

The court case is one the OP has made against BC/mercers for disclosure under the CPR31.16.

 

There sols, lovell, have asked the court for more time to prepear and to extend the hearing time.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

Caro, I have submitted an order which I got off this site for disclosure, asking the district judge to order BC to send me a copy of my agreement containing my signature, unfortunately BC's solicitors have asked the courts to re schedule the hearing to allow them more time to prepare their case, that was two weeks ago and I have'nt had anything from the courts as yet. Lovels solicitors have not sent me anything in way of a defence. Mercers have agreed to stop phoning me until they recieve further notice from BC but they keep calling me threatening me with legal proceedings at least 6 times a day. What Can I do next as I have even made a written complaint to the OFT but this does not even deture them when I have informed them of that. Please Please Help

Link to post
Share on other sites

Charlick, Barclaycard is a really difficult company to get these agreements from. From reading lots of threads on here I am of the opinion that they are taking this bullish approach as they don't have any proper agreements.

They can't let people know they don't have them as we all tell each other here and elsewhere and their liabilities would be enormous.

I am not exactly sure of what to do re this request for more time - my own view is they are just bluffing. Why don't you call the court? Explain you are a Litigant in Person and would like some advice on procedure. See what they say. Depending on what they advise I would be inclined to write to the court and state your objections to this.

 

All you have asked for is a copy of the original agreement which they are bound by law to supply.

 

What on earth is there to prepare a case for? Either they have it and can produce it or they don't and should pay you costs for wasting your time.

 

As for Mercers/BC's threats. Tell them to sue you if they believe they have a case. They would have to supply the agreement then.

 

Barclaycard is playing a high risk strategy and they know it.

Link to post
Share on other sites

i agree with rhia. they are playing games. they dont need to prepare for any type of case for longer as they have already had more than enough time to find the cca as it is.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

You could always call the courts and ask what is going on. Its normally the companys we advise not to call but as it is a court i dont see any type of issue. I regularly call the courts so there is not a problem there in my eyes.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

My inclination would be to write a brief letter to court quoting your claim ref no.

 

Confirm that you have given BC adequate time to comply before going to court. For a business of their size and resources to need further time to prepare, makes no sense and you would prefer the case to proceed as soon as poss.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

They've had more than enough time. It's time they got their finger out.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Good idea slick but i was saying call the courts to see if they have actually recieved anything from BC before sending anything just in case they have not sent it. Another thought is u could always photo copy the letter they sent and advise the courts u are including a copy of what they sent for ease of referance.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

Hi Everyone, I have contacted the courts and as yet they have not recieved any letters from Lovells Solicitors. However Mercers said last week they have put off contacting me until after the court hearing but today I recieved a letter from them saying that If I did not pay the whole amount outstanding they may put the account in the hands of a local debt collector who will pay me a house visit. What should I do next as I am now fed up with all this nonsence and beginning to wish I had never started it all.

Link to post
Share on other sites

Well if the court has not had any submission for a stay, there won't be one. Until you hear further your hearing will go ahead on September 8th. They are playing games with you I think so don't let them get to you.

 

I think I would write to the Court Manager and send a copy of the letter where they wrote to you asking for more time. Explain you are a Litigant in Person and not sure how to proceed but state that there is no genuine reason why they would need to delay the hearing and as such you object to any extension. You have made a simple request for them to supply the original copy of an executed agreement. Either they have it or they don't. Try that and then follow it up in a few days when the court will have had a copy.

 

As to the letters, just keep filing them and produce them for the judge if needed to show just how ridiculous Barclaycard is.

I think it is deliberate so people really do get brassed off and give it up.

 

I doubt they wills end anyone. If they do just show him the court papers he (or she) will soon go away again.

I also think it gets to a point where it's pointless replying to them so just leave it and let them stew.

Edited by Rhia
Link to post
Share on other sites

Well well well it sounds like they were bluffing.

 

I would do as Rhia says and prepare for ur case on 8th september untill u hear from the courts in writing anything differently.

 

Also write to the court manager as Rhia suggested and even ask for a copy of the complaint and court managers response to be put on file.

 

re the letters. just file and ignore if anybody does come to ur door u have a few options.

 

1) refuse to confirm anything with them. this includes ur name date of birth etc.

2) hand them a copy of the trespasses will be shot letter. will post this up in a bit for u.

3) If u feel u have to speak to them given them a copy of the court papers and say they are fully aware of the case and tell them u will be informing the courts of this.

4) say as a matter of security u are required to take id and a photo of everyone that comes to the door they are required to sign to say the id u have copied is theres and they are signing to say they illegally came on to ur premises as result they have to pay u £250 for trespassing also any company they work for also has to pay you £250. This is my favorite.

  • Haha 1

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Thanks Everyone for your advice, but I had a letter from the courts today and the hearing has been put back to the 11 November. I cannot believe that this has happened after speaking to the courts on the phone. I ffel as if the courts have favoured BC in this action. As for mercers I'm fedup of them as they persist on calling my home and mobile phone 3 to 4 times aday even after agreeing to put everything on hold until after the court hearing. I cannot understand what BC are doing. I'm taking them to court for disclosure I cannot understand why the Judge just did'nt order them to disclose, why has there have to be a court hearing, could someone explain this to me please.

Link to post
Share on other sites

Hi Charlick,

 

In a case like yours, the judge has to consider submissions from both sides.

 

Even if BC have not asked for a delay in proceedings, the judge may have ordered a hearing on the next available session - ie in November.

 

Personally, I don't think you'll do yourself any favours in complaining about the delay here. :)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Thanks Everyone for your advice, but I had a letter from the courts today and the hearing has been put back to the 11 November. I cannot believe that this has happened after speaking to the courts on the phone. I ffel as if the courts have favoured BC in this action. As for mercers I'm fedup of them as they persist on calling my home and mobile phone 3 to 4 times aday even after agreeing to put everything on hold until after the court hearing. I cannot understand what BC are doing. I'm taking them to court for disclosure I cannot understand why the Judge just did'nt order them to disclose, why has there have to be a court hearing, could someone explain this to me please.

 

 

Send Mercers the following letter

 

http://www.consumerforums.com/resources/templates-library/52-harassment/133-formal-notice-of-telephone-recording

 

HTH

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Ohhh, YES !!

 

;)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 2 weeks later...

Hi everyone need your help on this matter again, sorry. I had a visit from Mercers today. I live in a block of secure flats which has an outside door where you have to buzz the flat number and gain entrance once the flat owner has let you in. At around 10.30am this morning there was a knock at my door my wife thought it was one of our nabours so she opened it to find a man dressed in a shirt and tie standing there. He asked to speak to me but my wife informed him I was not in so he handed her a card asking me to call Mercers today or legal action will be taken against me. The card was from a company called Power 2 contact from crewe. When my wife asked how he obtained entree to our apartment through the secure doors he ignored her and replied tell your husband to call Mercers today and left.

I have sent the doorstep letter to mercers and every other letter I could get off this site but nothing seems to work, can you please advise on what to do next.

Link to post
Share on other sites

Have you sent a copy of the court hearing documents to Mercer. You shouldn't need to have to as Barclaycard should have told them to stop their actions.

 

I would also write a letter to Barclaycards legal team in London and give notice that you will start proceedings against them if they do not stop this harrassment. You need a CAG expert to tell you what grounds etc.

Keep a log of what is happening. Frankly if he came knocking on my door I would show him the court papers and tell him if he wants to be up on harrassment charges he'll not call again and tell his paymasters to stop this action. I would also tot up all the charges with compounded contractual interest and have a spreadsheet ready for this man if he calls again. Get his name and address and give him a copy to take away and tell him you will pursue him for these charges plus costs and damages.

I can't beleive what is happening to you Charlick.

Link to post
Share on other sites

Thanks Rhia, neither can I. I am having no luck at all with either BC or Vanquis. 1st credit are like Mercers they will not listen to anything, all they seem to dois harras people to the brink of despare. The oft and FOS are useless as well It just seems these people are used to dealing with rubbish Gov dept and take the p--- out of them constantly. I wish either BC or Vanquis card would take me to court but neither will, I don't know what to do next our lives are currently at an all time low and nobody seems to be able to do anything about the harrassment we get from these collection angencies.

Link to post
Share on other sites

Hi Charlick,

 

Do not worry about this caller - he came and left, because he can do no more than try and speak to you. Having made this contact, that may be the end of their attempts to call on you.

 

Read here so you're better prepared if someone calls again - http://www.consumerforums.com/resources/templates-library/86-debt-collectors/591-dca-home-visit-if-you-receive-or-are-threatened-with-a-doorstep-visit- And ALWAYS refuse to do what they ask - ie speak to Mercers or to BC. Say No Thanks and close the door.

 

Letter to BC and/or Mercers to remind them this is now the subject of litigation so their collection attempts are a clear breach of the OFT debt Collection Guidelines.

 

I'd also make a formal complaint to the FOS, confirming the case number of the court case, reporting the action of Mercers/BC in continuing to attempt collection.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...