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    • I had some contact with this company earlier in my working life but I'm afraid there's not a lot I can suggest that you haven't already done. During your grandfather's time  British Celanese was a subsidiary of Courtaulds. Courtaulds was subsequently acquired by Alzo Nobel. They in turn closed down the Spondon site and sold it. I have no idea what the number is that you are trying to call. It's a Derby (Spondon) area code but the number appears not to be allocated. From my slim knowledge of the history of the company I would have expected your grandfather's pension to be in the Alzo Nobel (CPS) Pension Scheme.  But Willis Tower Watson are the Pension Scheme Administrator of that scheme and would be the people who would know if your grandfather had contributed. Is your grandfather certain he contributed? Joining pension schemes wasn't compulsory in those days. Or might he have got his contributions returned when he left them? That happened sometimes in those days. Sorry not to.be of more help.      
    • I am sorry I am not aware of this report from IAS assessors? The Court will consider my application at a online hearing in June. The Court instructed me to send Bank copies of my sons condition proving he could not have been the driver I have heard nothing further. My son is not aware of any proceedings I have not involved him to avoid causing him distress, he has been sectioned a fair few times and I need to avoid this happening.
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    • Evening all,   I have deliberated over this offer for two weeks and I have decided to take their offer. I do understand that some may prefer us to go to court and receive a judgement but with our personal circumstances and my current military commitment that could become an issue. I am so grateful for all the help and support you have all offered me over the last few months. I will continue to monitor this site and push all those that are being wrong to get in touch.   Thank you! what you all do is truly amazing!
    • When I first responded to the PAPLOC, and received that 29 page junk back it was accompanied with a letter saying that they had already responded to my request back on Feb 18th 2023,(I never received it). I was just clearing out some paperwork today and found a letter from Lowell, dated Feb 17th 2023, explaining that they were still waiting for the documents from PayPal, and my account was on hold  until further notice.  Does this mean they were lying and can it be used against them if this goes any further? I have now filed my defence, and have had an acknowledgement from Overdales and the court. A little threatening from Overdales , explaining that part of my defence was invalid because they have now complied with the CCA, and they were still waiting for the Default notice from PayPal.
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Getting poor roofing job redone right!


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Hi, hoping someone has some ideas on this

 

Bought this house in 2002, with a receipt and 10 year warranty saying dormer roof had been refurbed in 2000. In 2004 water pouring into the bathroom. Contacted company who came, looked and said that it had only been patched not fully refurbed. The previous owners could not find a full itemisation of works, so at a discounted rate, we paid to have roof redone

 

Yesterday, as I went to get my little boy out of bed, squeched across the carpet - water coming through the ceiling. The company came and looked yesterday and said yes there is a hole, but they have never seen it before in 32 years and accused us of making a structural change to the property (we have not)

 

Today the MD came and I told him of my concern at just patching and bodging it again. He got very shirty and told me that my 10 year warranty on the job in 2004 was null and void as he has now become a ltd company and its not worth the paper its written on! Is this the case??

 

They have been to do a temporary fix today, and I have a feeling thats the last I will see of them.

 

Any advice? thanks

 

LisaKaz

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Hi LK and welcome to CAG.

 

Your case has been drawn to our attention and an experienced roofer will reply to you asap.

 

:)

We could do with some help from you

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Unfortunately the guarantee is pretty useless unless it's insurance backed.

If they are a reputable company they'll sort it for you if not I suggest trading standards as your next stop.

 

As a matter of interest where abouts are they saying the "hole" is? Is this on the flat roof or the adjoining tiled roof?

Wherever it is it should be easy enough to sort out.

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Thanks for your speedy responses!! :)

 

As I understand it (but not an experienced roofer) one of thedecking boards that we had replaced in 2004 has lifted. This in turn has torn the felt.

I have queried this as we paid for a refelt that was 3 different layers of felt and bitumen - and I can not understand why all 3 would be damaged. Have to say did not really get a satisfactory response

My husband has tried to contact the guy over the last 3 days and he is not taking our calls. have a sneaky suspicion we will be lucky to see them again

 

Regarding reputation - I have heard other stories regarding them. We only used them as the previous owners of this house had used them before and some works were under the warranty

 

Also, the UK trades confederation said they are no longer members of there association - but they were familiar with them

 

thanks again

 

LisaKaz

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Hi LK,

 

Roughly what size is the flat roof area.

 

I'm just wondering if you really want these guys having another go at fixing this - it may be better to get someone who is known and/or recommended to you to come in and do a proper job.

We could do with some help from you

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Slick 132

 

this is exactly what we are thinking and have got the name of someone who has been recommended by a family member.

 

We are thinking of having him come take a look at the work anyway - as we have no idea what has been done up there :confused:

 

As I said dont think we will hear from them again anyway

 

thanks for your advice

 

LisaKaz

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Hi LK,

 

You didn't say roughly what size the roof area is.

 

I was thinking, if you do this, one of our experienced roofing chappies may be able to give you a rough idea of a reasonable price.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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