Am hopeless at estimating areas Will get my husband to give me an idea Thanks again LK

Slick 132 this is exactly what we are thinking and have got the name of someone who has been recommended by a family member. We are thinking of having him come take a look at the work anyway - as we have no idea what has been done up there As I said dont think we will hear from them again anyway thanks for your advice LisaKaz

Thanks for your speedy responses!! As I understand it (but not an experienced roofer) one of thedecking boards that we had replaced in 2004 has lifted. This in turn has torn the felt. I have queried this as we paid for a refelt that was 3 different layers of felt and bitumen - and I can not understand why all 3 would be damaged. Have to say did not really get a satisfactory response My husband has tried to contact the guy over the last 3 days and he is not taking our calls. have a sneaky suspicion we will be lucky to see them again Regarding reputation - I have heard other stories regarding them. We only used them as the previous owners of this house had used them before and some works were under the warranty Also, the UK trades confederation said they are no longer members of there association - but they were familiar with them thanks again LisaKaz

Hi, hoping someone has some ideas on this Bought this house in 2002, with a receipt and 10 year warranty saying dormer roof had been refurbed in 2000. In 2004 water pouring into the bathroom. Contacted company who came, looked and said that it had only been patched not fully refurbed. The previous owners could not find a full itemisation of works, so at a discounted rate, we paid to have roof redone Yesterday, as I went to get my little boy out of bed, squeched across the carpet - water coming through the ceiling. The company came and looked yesterday and said yes there is a hole, but they have never seen it before in 32 years and accused us of making a structural change to the property (we have not) Today the MD came and I told him of my concern at just patching and bodging it again. He got very shirty and told me that my 10 year warranty on the job in 2004 was null and void as he has now become a ltd company and its not worth the paper its written on! Is this the case?? They have been to do a temporary fix today, and I have a feeling thats the last I will see of them. Any advice? thanks LisaKaz