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    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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There's no need for personal insults - the site team are well aware of this thread, as you'll see from the beginning from their involvement, so any 'trolls' would (and have!) been dealt with effectively.

 

We're all here to learn from each other, but please do so within the forum rules - link below if you haven't read them (recently updated) yet;

 

http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/

 

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Hi, I've just received my second letter from ACS Law stating my first response (letter of denial) was a standard response which can be downloaded from the internet and therefore reject my letter. They are still demanding the same £295 for downloading the song "Evacuate the dancefloor". Has anyone else recieved a second letter alsoany advice would be appreciated.

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ignore

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as every other post here

 

ignore them

 

they have no legal powers

 

dx

 

Thank You DX for your advice and help but im still worried. You say ignore them completely and Wittzend says:

 

It is not a [problem], do not ignore it. Read the speculative invoicing handbook, and try to read through all the posts

 

Some sites say completely ignore and others say you should still respond to them (but if u respond they will hound you). Im still confused....

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well at the end of the day its your choice.

 

as with the private parking tickets, the retail lose prevention & this subject

 

there are very few people that are taken to court

 

many people, but not on this thread, appear to post with unhand reasons as my sig, to make money out of people.

 

nobody has gone to court on this acs:law issue....no-one will.

 

your choice.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank You DX for your advice and help but im still worried. You say ignore them completely and Wittzend says:

 

 

 

Some sites say completely ignore and others say you should still respond to them (but if u respond they will hound you). Im still confused....

Choice is yours. If you dont reply you run the risk of them applying for a default judgement against you,reply with a basic LOD as required by the pre-action protocol,then ignore any further correspondance. I know which route I'd take

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If you are not guilty, you reply to the first letter with LOD. It is best to use your own words or one of the templates you can find on this and other forums. But keep it simple and do NOT give out any other information. Any subsequent letter you can ignore.

witzend is correct

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Not the best advice to give out

 

To ignore allegations is good advice. You don't have to respond, it is not a court order. Personally I think sending a LOD is a waste of time.

 

The allegations cannot be proved against an individual, as it currently stands. There would have to be change in the law to make the owner of the IP address responsible for copyright infringements. You might have read the the government are looking at legislation allowing a log to be created of all internet connection activities. At some point, I can see the law being changed, to protect copyright owners. But until then, it is just a dodgy speculative invoicing process, which many say uses incorrect data.

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To ignore allegations is good advice. You don't have to respond, it is not a court order. Personally I think sending a LOD is a waste of time.

 

The allegations cannot be proved against an individual, as it currently stands. There would have to be change in the law to make the owner of the IP address responsible for copyright infringements. You might have read the the government are looking at legislation allowing a log to be created of all internet connection activities. At some point, I can see the law being changed, to protect copyright owners. But until then, it is just a dodgy speculative invoicing process, which many say uses incorrect data.

 

I suppose its all down to personal choice. Pre action protocol requires entering into dialogue.To not do so leaves you open to problems further down the line. I do not have any legal knowledge but I have read the directves on pre-action protocol and I would suggest anyone read it themselves before taking the advice of well meaning posters.

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I suppose its all down to personal choice. Pre action protocol requires entering into dialogue.To not do so leaves you open to problems further down the line. I do not have any legal knowledge but I have read the directves on pre-action protocol and I would suggest anyone read it themselves before taking the advice of well meaning posters.

 

That too, is my understanding. To not respond could be damaging in the long run. A simple reply and deny sent recorded, followed by a second reply and deny with a statement about harrasment sees it closed. After two responses you don't need to play letter ping pong anymore. Simply file and ignore anything else. I say file because you can then build a case for harrasment if they are not providing any further evidence to support their claim.

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Hi, I've just received my second letter from ACS Law stating my first response (letter of denial) was a standard response which can be downloaded from the internet and therefore reject my letter. They are still demanding the same £295 for downloading the song "Evacuate the dancefloor". Has anyone else recieved a second letter alsoany advice would be appreciated.

 

Just respond to their second letter with no more information than the template. Simply restate your denial and respond such that you will treat any such further correspondance without evidence to support their claim as harrasment. Don't write too much. Just stick to your denial. Then as I 've said before simply file and ignore further letters.

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Wittzend

 

The way I see it, is that when these companies receive a template LOD letter without any reasons for denial being given, it is pretty worthless, same as ignoring. Yes sending a template LOD is denying their allegation and this could be brought up in court, but then in court, you would be asked to justify your denial. If you had ignored the letters, in court you could just say that you were totally bemused by the allegation. You have no knowledge of what allegation they are on about. These allegation letters are not sent by recorded delivery, so you could state that you don't recall receiving any letters and the first you had heard about it, was when the court claim was received.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Thank You DX for your advice and help but im still worried. You say ignore them completely and Wittzend says:

 

 

 

Some sites say completely ignore and others say you should still respond to them (but if u respond they will hound you). Im still confused....

 

My advice would be to read the thread and make your own mind up from the advice within it. That would be my advice to any new poster who comes and says what should I do without first reading the thread.

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I suppose its all down to personal choice. Pre action protocol requires entering into dialogue.To not do so leaves you open to problems further down the line. I do not have any legal knowledge but I have read the directves on pre-action protocol and I would suggest anyone read it themselves before taking the advice of well meaning posters.

 

That too, is my understanding. To not respond could be damaging in the long run. A simple reply and deny sent recorded, followed by a second reply and deny with a statement about harrasment sees it closed. After two responses you don't need to play letter ping pong anymore. Simply file and ignore anything else. I say file because you can then build a case for harrasment if they are not providing any further evidence to support their claim.

 

My advice earlier on was to respond with 1 x LOD then forget about it.

 

Now, I'd say there's enough evidence in this thread alone to suggest that ACS (and their counterparts) are abusing the Legal System, so I'd be saying to a Court that I ignored the letters for that very reasoning - any Judge that hears a claim for this is likely to consider their behaviour inappropriate.

 

Remember that the Civil Procedure Rules are flexible enough for a Court to apply them in the real World - discussing whether you should or shouldn't reply, according to the Rules, is irrelevant, as it's for a Court to decide if what was done in the circumstances was reasonable. I can't see a reason for considering a lack of response unreasonable given the feeling of emotion in this thread and the numbers involved.

 

Now, if they were taking everyone that had threats to Court, that would be a different matter.

 

Ultimately, CAG is a forum for airing views and advice is given based on experience - hence the different approaches suggested. It's for the readers of this thread to have sufficient awareness of their own situation to make a decision on how to proceed with it, although hearing differing viewpoints definitely assists with this process.

 

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Hi, I've just received my second letter from ACS Law stating my first response (letter of denial) was a standard response which can be downloaded from the internet and therefore reject my letter. They are still demanding the same £295 for downloading the song "Evacuate the dancefloor". Has anyone else recieved a second letter alsoany advice would be appreciated.

 

Yep, I have received exactly the same as yourself, looks like another batch has gone out. I sent an LOD after the first letter, there are varying opinions on what to do after your second letter, ranging from ignore it, to send a 2nd LOD. I'm just going to ignore this one, although, I would really like to write a long letter, telling them what I really think about them, especially the leak of my details on the Internet !!!

That seems to have gone quiet at the moment, one minute half million pound fines being bandied around, companies being made bankrupt, SRA investiagtions being made, e-mails published on how companies operate and on how much money they owe, newspaper headlines, BBC news.

Next, it's business as usual, let's send some more letters out, let's rake some more money from unsuspecting, unknowledgable punters. I don't understand how this can happen, once a company is, alledgedly, under investiagtion from two governing bodies ? :violin:

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quote_icon.png Originally Posted by blashey viewpost-right.png

i got a letter back from gm declining my offer of £100 and still want £370 i dont know what to do as i stupidly admitted it before i found this site :sad: they even have the cheek to give me the option of paying in instalements

should i pay i am at my wits end :sad:

 

 

 

 

i got reply back as i had now offered £200 to GM they accepted so hopefully thats that

 

thank you for all your help in here :)

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sorry but i think you are being fleeced blind

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry but i think you are being fleeced blind

 

dx

 

I agree. But given that he/she admitted guilt there wasn't much hope for a better outcome - in my opinion. It was all a question of how much.

 

Glad you got it sorted blashey. Now at least you can sleep without that on your mind. Just a shame you never managed to get to the good advice before making an admission.

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Blashey... its unfortunate, but if its the case. Pay and forget about it all. At least a settlement is final and you are now never to be involved in the literature, effects or other further issues to come.

 

 

I had a payment plan with a company before which was to proceed with civil issues. Be realistic if you are going to pay. Dont pay back too quickly. If you accepted £200 agreement, pay them back £2 a month. or max £5.

 

thats what i did.

 

... yes you got caught... but remember the monetary payment isn't there to punish you, its to reimburse the 'SO CALLED' losses of these 'mugs' that you might or 'might not' have caused.

 

dont be out of pocket because theyre forcing you to pay X amount.

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... yes you got caught... but remember the monetary payment isn't there to punish you, its to reimburse the 'SO CALLED' losses of these 'mugs' that you might or 'might not' have caused.

 

dont be out of pocket because theyre forcing you to pay X amount.

 

That is a very good point and one worth pursuing.

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Sorry Blashey but you have just been conned, and you know you've been conned and accepted it. Yes you may have admitted it, however the amount you've paid is something they have determined. There is enough literature out there that the compensation should equal the loss, which is peanuts. you've paid 100 times more than you should have and are happy with that. Even if you've admitted it, i still don't think they would take someone to court as a good lawyer could probably argue that the penalty needs to be equal to the crime, potentially bringing down their house of cards as well. They would have to be crazy to take someone to court, he may be a **** but i don't think he's crazy.

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But as blashey has already admitted guilt the argument over the cost of damages would likely have needed to involve a legal professional, which would far outweigh the cost of making their agreement at £200. I agree the actual damages would likely have been in single figures, but to argue it in court whilst paying by the hour would have been more costly.

 

Until someone gets the whole matter into court to force an argument of the reliability of the methods employed and the calculation of quantum damages there will be no easy way just to argue the quantum damages from a position you are already at a loss at.

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doesn't matter you've admitted it.

 

there is nothing to pay and you should not pay them.

 

so, the 'copyright owner' has written saying this how much its cost me?

 

no they haven't

 

there is only one place this money is going

 

to line their pockets

 

keep it in yours.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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