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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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Shy_Rhy vs HSBC another ***WINNER***


shy_rhy
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I have read the FAQ and some of the threads and found them very useful. I feel more at ease knowing the kind of response to expect from HSBC.

 

I have issued a preliminary approach on 25th July for 6 years worth of charges totaling £2678-85.

 

Any help or advice very welcome.

 

Letter before action to be issued 8th August

 

Will keep you posted

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Hi shyrhy, Welcome to the forum, all the advise i can give at your stage is to stick to the process and your timetable and you WILL get your money back. I am just waiting for my money to get credited to my account, £1400 settlement in full.

Good Luck and keep us informed:D

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Hi Shy_Rhy

 

Keep to that deadline.

 

Expect the fob off.

 

Get the next letter ready !!

 

Get another bank account set up and ready to use as well just in case.

 

Good Luck

Been through the system. Keep going... it works !

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  • 2 weeks later...

Have issued 'Letter before action' 8th August as HSBC couldn't even offer a reply to the preliminary request.

I have to complete the money claim form on 22nd August.

I can't believe the standard of service from HSBC every dealing I have with them, the more I realise that I cannot let them get away with there actions.

£2710 plus in charges over 6 years is a big amount of money to take unlawfully.

I expect no reply from the second letter so I am fully expectiong to go to court.

 

Is there any other underhanded tactic I should expect before the 22nd August?

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Thay Acknowledged the court action with minw which gave then a further 14 days, however, i received my 1st offer the next day so dont worry too much if that happens to you

HTH (Hope This Helps) RDM2006

 

THE FORCE (OF CAG) IS WITH YOU

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All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

 

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Although a second letter was issued on 8th August requesting £2710.86 plus 8%, I received a response to my first letter sent on 25th July with an offer:

 

Whilst not accepting Liability blah blah... to save management time and potential court costs we offer £1930 sign confidentiality agreement and close the matter.

 

Do I accept this as partial payment of full sum?

 

Do I respond?

 

Is there a template for accepting this as partial payment?

 

Shall I still keep to me orignal timeline as moneyclaim form should be completed 22 August?

 

Any Advice the offer surprised me, the wording is ridiculous!

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Reply to them stating that you will accept this offer as partial payment only, and that you will be continuing your claim for the full amount. There is no template as such, but there are letters people have used on here somewhere, just had a quick scan but can't find any!! I'm sure someone else will point you in the right direction!!

Yes, keep to your original timescale! You've told them that you'll take part payment but will be continuing your claim, so continue on!!!

Good luck!

28/07/06 - Prelim letter sent to HSBC for £3648

31/07/06 - Letter rec'd at HSBC

14/08/06 - LBA sent to HSBC

16/08/06 - LBA rec'd at HSBC

22/08/06 - Finally!! first reply from HSBC offering £2000

23/08/06 - Letter to HSBC declining offer, saying I want ALL my money!!

31/08/06 - MCOL filed for £4551.96, to be deemed served on 06/09/06

05/09/06 - HSBC Acknowledge claim

22/09/06 - DG Solicitors offer full amount in settlement, I accept!!

27/09/06 - Full amount paid into my acount

28/09/06 - Full amount taken out of my account!!!!!:mad:

29/09/06 - Cheque arrives, FOR SOMEBODY ELSE!! with all their account details in a letter adressed to me!!!

29/09/06 - HSBC refuse to pay money back into my account

 

 

 

If I have been of any help, please click on the scales in the top right corner! :)

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Yes you should proceed as per timescale.

You could write to them just something short but to the point.

 

Ref ......

 

Dear......

 

Thank you for your offer of .............in response to my letter of ..........

From the outset I have made it clear that I am seeking repayment of all charges levied against my account which total...........

For this reason I am unable to accept this offer,however I am prepared to take this as a part settlement.

I will of course be pursuing recovery of the remainder,and would remind you that County Court action for recovery of all charges will commence as previously advised,without further notice.

This will include additional costs to yourselves for court fees and interest.

 

I trust this clarifies my position

 

Yours etc

 

 

It is likely the offer will be withdrawn.

  • Confused 1

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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hi did you add 8% interest on your lba letter as your not allowed to do that till you file a claim

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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I have just completed my moneyclaim on line form ready for submission tommorrow. Do I use my a branch address as the defendant or is there another address I should use? All my correspondance has been issued to the branch.

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no for moneyclaim use the 8 canada square address its in contact info

  • Confused 1

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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HSBC plc. HSBA. Head Office: 10 Lower Thames Street, London, EC3R 6AE Tel: 020 7260 0500

 

 

Usually its a head office and I got this.

 

 

If Monetclaim does not recognise it then it will tell you.

 

In fact you only have to put in the postcode and it will also fill in the rest !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I don't know why but I feel very nervous now I have completed my moneyclaim form on line. Will keep you posted! I've never done anything like this before I usually struggle to complain at restaurants etc...

I half expect a response from my second letter this week as it seems HSBC are clueless when it comes to correspondance.

Wish me luck

Shy_Rhy

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Hi Shy_rhy

 

You will probably get the acknowledgement together with the "intend to defend" bit ticked.

 

Just sit back and wait for the D&G envelope.

 

If they want to worry you a bit, they will delay this letter until the very last minute.

 

Just hang in there.

Been through the system. Keep going... it works !

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Ditto .....you have done all the hardwork now its just a wait..........but a wait thats worthwhile !!

 

:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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i agree completely hang in there we are right here with you good luck

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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  • 3 weeks later...

Just to keep you you updated.

 

MCOL completed 23/08/06 acknowledged 25/08/06 since then although the post man has been I heard absolutely nothing? Its says HSBC has 28 days to defend, what should I be expecting next. A letter from D AND G SOLICITORS? I feel like the claim has lost momentum, is it just a waiting game from now?:confused:

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Hi Shy Rhy

 

Remember the game

 

You did your MCOL.

They do their acknowledgement

They issue a defence..

 

what comes next is your choice..

 

You worry

you cave in

you lose

 

Or

 

you just hang in there, keep reading the forum, keep messaging, keep getting replies and you WILL get your letter and your refund.

 

You hold all the cards, not them.

 

Go for it and keep us updated!

Been through the system. Keep going... it works !

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So MCOL acknowledged 25th August - they have 28 days

 

Received a letter today from DG Solicitors I saw the letter head got excited thought the settlement had arrived but no.

 

DG Solicitors require a breakdown of the charges I am claiming for, I have issued these charges to HSBC already twice,

 

what are they upto?

 

Should I send the breakdown again?

 

Should I type a letter telling them I have supplied the breakdown twice and that I cannot be held responsible for HSBC's incompetence, if they represent HSBC why should I provide the same information a third time.

 

Any advice?

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Hi shy rhy

 

I would type your letter as you stated but enclose the breakdown.

 

This is just a delay / stalling / worrying tactic. etc. It's their game. They still have a clock ticking.

 

You have sent the breakdown twice already. I think your letter and the third breakdown just goes to highlight their incompetence and won't impress the judge should it get that far.... which it won't.

 

Keep a copy of all correspondence and send it recorded delivery - even drop it off by hand... it's not far from you !

Been through the system. Keep going... it works !

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