Finally Cheque arrived yesterday, such a relief! Will Close claim with county court once the cheque has cleared should be 18th October. Thanx all for help along the way:D

I have spoken to D G this afternoon they me they are dealing with the payment I am due. D G filed a defense against me to avoid a judgement I have until 21st October to complete the Allocation Questionaire although I do expect to have a cheque sooner. I suspect that this just a last ditch attempt to scare me off or that D G are as useless as HSBC

I completed moneyclaim online and D and G sent an offer for the full amount on 20th September, I sent my own letter 22nd September accepting the offer but requesting a cheque payment. I said I would withdraw the claim once the cheque cleared in my account. Today as I'm looking out for the cheque I receive an allocation questionaire and a notification of transfer proceedings to Birmingham County Court from Northampton alongside a defense. I don't what to do now. Should I contact D and to ask them whats going on. Plus they had 28 days from 25th August to file a defense but filed it on the 29th September. Should the agreement with D and G and send it back or should I complete the allocation questionaire and send it to the court. Prepare for court I thought I'd finished all this stuff ans I was waiting for the cheque Im absoluteley gutted now.

I have posted letter requesting cheque payment today, any idea anyone how long they will keep me waiting now?

And so it finally arrives the letter from DG Solicitors offering the full amount of £3417.40 which of course I will accept. I need to sign the letter but I want to be paid by cheque should I send a letter requesting payment by cheque? Should I set a deadline for when I want the money? What do I do with regard to MCOL requiring judgement? How long do you reckon I'll have to wait until I actually see the money? I'm so pleased have just started the process against LLoyds for my wife! Thanks everyone

So MCOL acknowledged 25th August - they have 28 days Received a letter today from DG Solicitors I saw the letter head got excited thought the settlement had arrived but no. DG Solicitors require a breakdown of the charges I am claiming for, I have issued these charges to HSBC already twice, what are they upto? Should I send the breakdown again? Should I type a letter telling them I have supplied the breakdown twice and that I cannot be held responsible for HSBC's incompetence, if they represent HSBC why should I provide the same information a third time. Any advice?

Just to keep you you updated. MCOL completed 23/08/06 acknowledged 25/08/06 since then although the post man has been I heard absolutely nothing? Its says HSBC has 28 days to defend, what should I be expecting next. A letter from D AND G SOLICITORS? I feel like the claim has lost momentum, is it just a waiting game from now?

I don't know why but I feel very nervous now I have completed my moneyclaim form on line. Will keep you posted! I've never done anything like this before I usually struggle to complain at restaurants etc... I half expect a response from my second letter this week as it seems HSBC are clueless when it comes to correspondance. Wish me luck Shy_Rhy

Thanx full steam ahead for submitting claim tommorrow.

I have just completed my moneyclaim on line form ready for submission tommorrow. Do I use my a branch address as the defendant or is there another address I should use? All my correspondance has been issued to the branch.

Thakyou for your advice and the template you sent. Will post letter accepting offer as partial payment and issue moneyclaim on 22 August Really appreciated your advice and reassurance

Although a second letter was issued on 8th August requesting £2710.86 plus 8%, I received a response to my first letter sent on 25th July with an offer: Whilst not accepting Liability blah blah... to save management time and potential court costs we offer £1930 sign confidentiality agreement and close the matter. Do I accept this as partial payment of full sum? Do I respond? Is there a template for accepting this as partial payment? Shall I still keep to me orignal timeline as moneyclaim form should be completed 22 August? Any Advice the offer surprised me, the wording is ridiculous!

Have issued 'Letter before action' 8th August as HSBC couldn't even offer a reply to the preliminary request. I have to complete the money claim form on 22nd August. I can't believe the standard of service from HSBC every dealing I have with them, the more I realise that I cannot let them get away with there actions. £2710 plus in charges over 6 years is a big amount of money to take unlawfully. I expect no reply from the second letter so I am fully expectiong to go to court. Is there any other underhanded tactic I should expect before the 22nd August?

I have read the FAQ and some of the threads and found them very useful. I feel more at ease knowing the kind of response to expect from HSBC. I have issued a preliminary approach on 25th July for 6 years worth of charges totaling £2678-85. Any help or advice very welcome. Letter before action to be issued 8th August Will keep you posted