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    • Hi all,        I really need to start my own thread on this Claim with Overdales/Lowell for a Cap One debt. but have already got to this stage .. My initial question for the moment - until replies come in - is that I figure my main stance is that a purchased debt cannot be claimed, debts can only be claimed by the original issuer of the debt .. but mediation is about coming to an agreement. So would I be acting in bad faith if I enter into mediation yet not seeking to come to a financial agreement? Also, I need to reject the scheduled time slot and ask for another as I'm not going to be free during those hours. The wording of the email gives the impression that I am given this one slot and if I reject it, then I am rejecting mediation - there is no mention of rescheduling, only of freeing up the slot for others .. although, I would have thought it would say so, if there were no possibility to reschedule.. Can I ask for another date without issue?   Anyway, if it's more helpful, I am happy to post up my defence and start a proper thread? I had a lot on at the time and had to do things right away due to the time limits, so didn't feel I had time to come here and go back and forth for info, so put my defence together from reading through relevant threads, late at night. CCA request appears to have been fulfilled (I'm still to check the accuracy of the documents). The other thing, asking solicitors about the particulars of the claim, hasn't .. although I forgot to ask for proof of postage and didn't send recorded post either (whereas the CCA I did), so not sure if I can pursue that easily ..?  
    • There is a plea guilty website...   Screenshot 2024-05-22 144200.pdf
    • Looking for a bit of assistance. I moved into a rented flat on 20th April 2024. I viewed it on the 14th April. Before I moved into the flat, the letting agency provided me with an offer sheet, in said offer sheet I made a number of requests and conditions related to me progressing with assuming the tenancy. These were: 1. A professional clean of the flat prior to move in date. 2. The hob, shower glass and bathroom cabinet be replaced prior to move in date. These were all planned actions by the landlord when I viewed it. I could see the boxes for the hob and other items in the flat. I prepared to move in on the 20th April but none of the work mentioned in the offer sheet had been completed. The standard of the clean was abysmal - mouldy food left in the fridge, nothing wiped down, bathroom mouldy etc. The hob, shower glass and bathroom cabinet were also not installed. I decided to not officially move into the flat as it was not in a condition as promised, my partner lives relatively close by so I lived with her initially. It was only on the 24th April that the hob, shower glass and bathroom cabinet were installed. The cleaners visited again 2 weeks after move in date (3rd April) and attempted another clean of the flat. Again, it was a poor job. I resorted to cleaning the flat myself. I have numerous pictures of the things I identified during my clean and have sent this all to the letting agency. Because of the issues faced, I asked the letting agency that the rent be reduced for the initial month. Exactly halved - to represent the 2 weeks that I was not living at the property. The landlord and letting agency have responded by saying that they will be willing to accept 1 weeks rent as a deduction but not 2. My question is, am I in a strong position to insist on the 2 weeks rent returned or have I been fortunate that they have even offered a weeks rent as a deduction? I would like to insist on the 2 weeks. I have paid the 2 weeks only as my rent collection date passed 2 days ago. Thank you for any assistance. Any further relevant details required let me know and I will provide.
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I love Lowells :D


missdpd
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CCA in dispute as from tomorrow, Lowell's sent letter saying that Cap 1 are having to 'go into the archives' to retieve it and would i mind settling account on a reduced amount to avoid this dragging on............oh yeah sure i will! ahem lol. SAR going off tomorrow, account in dispute letter going off tomorrow, gotta love em for trying :D

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If it's a Cap One credit card you can put your house on them not having an enforceable agreement.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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missdpd in the same situation got a hearing tomorrow at 12pm for setting aside a stat demand from them here is the link http://www.consumeractiongroup.co.uk/forum/legal-issues/177871-me-lowell-financial.html am a little worried about it but loads of people have told me they wont even turn up and it will hopefully be set aside but yeah I dont understand these people issuing stat demands and not having the evidence to back it up. I know what I want this thing to be set aside and for lowells to remove all defauls they have placed on my credit file. Good luck in your process.

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missdpd- I wouldnt waste a tenner on a SAR.

 

They have as good as admitted to not having a CCA.

 

Also- watch the latest Watchdog on BBC iPlayer.

 

In it they state that they buy debts with no paperwork not only that, the original creditors rarely supply back up paperwork when asked.

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missdpd- I wouldnt waste a tenner on a Subject Access Request.

 

They have as good as admitted to not having a CCA.

 

Also- watch the latest Watchdog on BBC iPlayer.

 

In it they state that they buy debts with no paperwork not only that, the original creditors rarely supply back up paperwork when asked.

 

 

ooo ok will do :) have bookmarked the Watchdog program to watch tomorrow. What has made me laugh with Lowells is that a month ago they agreed to a monthly payment plan and now because i have requested a CCA which their 'client' cannot find they are getting all huffy puffy and telling me i now have to pay in full, one rule for one, one rule for another! just makes me titter though, am not being fazed one bit!

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Yeah, makes you laugh, doesnt it?:)

 

I went through the same thing with Lowells, they kept offering to settle for less and less until finally admitting they didnt have the CCA and neither did Barclaycard so they accepted my suggestion and crawled back under their stone.

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You will get another letter soon from them stating that despite their efforts to come up with the agreement they dont have it an neither does the original creditor and they will then close their files and then it will go on about that if they at some point in the future obtain the agreement "Which is doubtful" they will again persue it blah blah blah......

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Just received another letter! They must love me this week :)

 

Basically its in repsonse to my letter informing them they are now in default of my CCA request. They are saying that the Consumer Credit Act (no section quoted) states they have 12+2 days (which i gave them before sending them the dispute letter WITHOUT the 30 days bit in it) after which they have 30 more days to comply. Now i'm sure i read somewhere this has now been done away with hence why I sent letter without it in. Or is this only applicable to agreements entered into after a certain date?

 

Can someone clarify this for me please and point me in the direction of a letter with which i can respond to them with.

 

thankyou :)

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The 30 days was done away with when the CPUTR 2008 was implemented into UK law in May 2008. Just send them a short letter advising them of thier duties and obligations under the UCPD and the CPUTR 2008 :D and that you will report them to TS and the OFT if they chase you for payment while your CCA request is outstanding :p

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Some more information and letter templates regarding the CPUT Regs here The Consumer Forums - Consumer Protection from Unfair Trading Regs. 2008

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I have just done a letter

 

Dear whoever can be bothered to read this :)

 

Thank you for your letter dated ****. The contents have been noted.

 

However, I do have to disagree with you on the thirty days comment you have made.

 

You have stated that the Consumer Credit Act gives you twelve days to provide the documentation requested, after which, a further thirty days is given to provide the documentation.

As you should be aware the CPUTR (2008) removed the thirty days summary offence and is therefore irrelevant. I would suggest updating your system to show this in future letters you may send out.

 

As the CCA was not provided after the twelve days as required by the Consumer Credit Act, this account remains in dispute and the following still applies.

 

I then inserted from the 'This limit has expired' and all the information that followed, as taken from the account in dispute letter.

 

Does this look ok?

 

ta :)

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  • 4 weeks later...

Farewell Lowells, was fun whilst it lasted :(

 

...........received my 'We are closing our files' letter today due to 'this document is no longer available due to the length of time since the account was opened with you'

 

...............altogether now.................................

 

 

 

awwwwwwwwww :D:D:D

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Well done!! :D i am having the same problem, to the latter with these people!! I couldn't beleive it when i read what they had sent you, i have had 2 of these letters now basically saying when Crapital One retrieve the CCA Lowells will come back with i must pay the debt in full and that they will seek to enforce it!! :D I have had 2 letters offering the same as yourself, " a once in a lifetime knock down offer in full and final settlement" lol , yup right , was my attitude too! :D so they do it with everyone by the look of it. They also told me that once i had sent off fo r my CCA, and i was paying on a re-payment plan for over 14 months, they became snotty and said that once the document was found by Crapital they would enforce it and i would have to pay in full !!!! :D

I am sending my Account in dispute tomorrow just to make their week and i shall sit back and wait!!

Nice one to the OP :D lets hope i can get the same result :)

Tigs x

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