Jump to content


  • Tweets

  • Posts

    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
    • Right that's exactly why so many drivers got caught, it had been that way for many years then suddenly changes with no warning
    • The hearing is 25th June, I have downloaded items to different organisations previously but they do it a simple way and I just cross out private things with a felt tip and sent to an email address.  I have looked at the instructions for CAG it seems extremely complicated especially this about having to use a system MSPAINT.EXE that removes your personal information. I am hoping one of my Grandchildren understands things to give me help, I have shown one of my daughters she said she does not understand the instructions. I have a PC and I mainly use a lap top, as previously advised I only understand the straightforward things, sending an email and using my scanner to send a document that I save in a file or send it to an email. I will try and find someone to help me, thanks for your help you have given me so far appreciate it        
    • Yes, it would. Especially as they are supposed to put up extra signs to show that parking restrictions have changed, which of course they won't have done.
    • Right would that be grounds for a dismissal right there then, 90 seconds?! Lookingforinfo - you're getting crossed wires buddy, we're in the hospital thread here, the ICO complaint was my other appeal the Locton estate one   Regards
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Insurance renewal scam !!!!! help


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5632 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

has anyone ever had this problem...

 

My insurance contract was meant to end on the 23rd October 2008 but my last instalment was made on the 16/9/08. I waited for renewal documents but none arrived so i cancelled my direct debit knowing that my contract had ended so i could pursue other insurance quotes.

 

The company then tried to take out money from my account resulting in £104 in bank charges and then kindly gave me a letter saying they were cancelling my policy and that my "outstandind debt" was £168

 

in my naivety i didnt notice that the insurance firm will just continue the policy if no renewal is asked for. fair enough , very clever on their part , but fair enough.

 

now.... the insurance contract that ended was for £290 for the whole year , i have since found out that the renewed policy (in which i had no part of) is for £348 ... HIGHER than last year... note: i have made no claims..... then i find out that the so called "outstanding debt" is based on the NEW RENEWAL price.... WTF!!!

 

this is absolutely disgusting , like anyone in their right mind would agree to renewing their contract if they knew the price was going to go up AND especially when i found out i can get the insurance from another company for 100 quid less.

 

listen to thiis... they then said .. and i quote from the credit control department of the insurance company "if you do decide to make a new policy with us the majority of the outstanding debt will be removed"

 

am i missing something , since when were the mafia in town.... can anyone please advise on this situation i would be extremely grateful

Link to post
Share on other sites

The co-op did this to me -

 

I Telephoned them and cancelled my policy and yet they still claimed the DD, incurring a 38 charge from my bank.

 

When I telephoned and complained the woman said "it is your responsibility to cancel the direct debit and so any charges incurred are your problem"

 

they did refund the money, eventually, but I was still out the charges.

Link to post
Share on other sites

has anyone ever had this problem...

 

My insurance contract was meant to end on the 23rd October 2008 but my last instalment was made on the 16/9/08. I waited for renewal documents but none arrived so i cancelled my direct debit knowing that my contract had ended so i could pursue other insurance quotes.

 

The company then tried to take out money from my account resulting in £104 in bank charges and then kindly gave me a letter saying they were cancelling my policy and that my "outstandind debt" was £168

 

in my naivety i didnt notice that the insurance firm will just continue the policy if no renewal is asked for. fair enough , very clever on their part , but fair enough.

 

now.... the insurance contract that ended was for £290 for the whole year , i have since found out that the renewed policy (in which i had no part of) is for £348 ... HIGHER than last year... note: i have made no claims..... then i find out that the so called "outstanding debt" is based on the NEW RENEWAL price.... WTF!!!

 

this is absolutely disgusting , like anyone in their right mind would agree to renewing their contract if they knew the price was going to go up AND especially when i found out i can get the insurance from another company for 100 quid less.

 

listen to thiis... they then said .. and i quote from the credit control department of the insurance company "if you do decide to make a new policy with us the majority of the outstanding debt will be removed"

 

am i missing something , since when were the mafia in town.... can anyone please advise on this situation i would be extremely grateful

 

Who are the insurer?

 

Have you called them and confirmed to them that you never received a renewal invite?

 

Did you cancel the DD after the renewal date of the 23.10.08 and did you take out alternative insurance?

Link to post
Share on other sites

You state that you cancelled your direct debit prior to your insurers debiting your account and incurring charges.

You may feel quite rightly that the insurance company are to blame but, I would advise you to take the route of least resistance. If you cancelled this direct debit, no one has a right to reinstate it without your authority.

I would pursue your bank under the direct debit guarantee for a full refund of any premiums paid and any charges incurred.

"THE CAG IS MY SHEPHERD I SHALL NOT PAY": :lol:

Link to post
Share on other sites

If you took out alternative insurance then it could help your case, as I assume you told your new insurer who your old insurer was so any NCD bonus could be transferred. That would make it a pretty dead cert thing that you didn't want to renew. Of course it's not to say that if you didn't take up new insurance that it hurts you, just in situations like this all supporting evidence can be helpful. Straw that broke the camel's back, and all that.

 

 

 

Best route to pursue with the insurance company is to say that you did not receive the auto-renewal notice. They won't be able to prove that you did because they don't use recorded mail, and if they can't prove you "guilty" then you must be innocent. Inform them that you must receive the renewal notice at least 21 days prior to the inception of the new premium. Also demand that if they are currently covering you then you want cover to be cancelled 'ab initio' (technical jargon which means at the beginning of the policy not from the date of your letter) as they have acted illegally in covering you when you were not given any notice.

 

Seriously, if you are comfortable with it, try to use technical terms like inception and ab initio as it makes you sound as if you are an expert in this or that you have received advice so the insurer will be less likely to try and fight you on this.

 

 

 

 

As for your costs you could either use the very excellent suggestion from nosnibor, or you can demand repayment of these costs in your letter to your insurance company.

Link to post
Share on other sites

hey everyone thanks very much for all your advice , much appreciated

 

well i phoned up the bank again and actually got someone really helpful for a change. turns out i cancelled the DD on the 20th and convieniently the car insurance company set up a NEW direct debit on the 20th.

 

as a last resort i stated that according to the direct debit guarantee i cancelled within plenty of time and did not give any authorisation for any direct debit to be reinstated therefore the citizens advice bureau told me that it is the banks responsibility to pay me back immediately.

 

the woman then said that she noticed that i had a legal challenge for charges with the bank last year... which i did and won THANKS to this site and everyone on it. so then she said she would refer the case and get back to me within 5 working days to say whether they are going to re imburse me or not.

 

i told her that i was completely frustrated because if i contact the insurance company they come up with some story so as to fob me off to the bank and vice versa with the bank. she said it didnt look like i was getting anywhere with insurance company and would try to do as much action with the case as much as she could.

 

so now i need to wait!!!

 

ok... ive never had any problem with my insurance company so i never sought other insurance and had good faith (naiveity) that they would send the renewal documents...

 

i can honestly say that direct debits have been the worst invention in history... lol

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...