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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lowell/HFO claimform - old barclaycard debt **WON***


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HFO terms and condition number 11, contact details, "you must keep us informed of address and telephone numbers at home and at work, failure to do so will be a breach"

Address i can understand, but what right do they have to DEMAND that you have to give telephone numbers? Makes a complete mockery of the OFT guidance, or am I just being picky?

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Their T&Cs, as mentioned earlier in the thread, are pure tosh. They CANNOT impose their T&Cs on Pank or anyone - it's the original T&Cs that apply, IF they have a valid CCA. And, as fedup says, a breach of what, indeed? There is NO agreement of any kind with HFO. If they claim the OC issued a default notice, and terminated the account, then a further default notice is just wrong. That default notice is also terminally flawed. However, I have concerns about the content of the fax sent to them.

 

The other documents, as you point out, all have inconsistent dates and layouts because HFO/TR simply make them up again to suit their case, and they make very elementary mistakes. However, judges tend not to care, sadly.

 

While you can chip away at their integrity by highlighting the discrepancies in their documents (but don't accuse them of forgery), the crux is to discredit the DNs and NoAs, and to show that the T&Cs supplied with the application form are defective and prejudicial against you in some way.

 

We need a bit more heavyweight help on this one, particularly in regard to their statements on CPR. This is a new approach from them - they actually appear to be considering the implications of the law!

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Yes I too think the fax you sent could be held against you. However if you read it again you say you do not acknowledge the debt and then you ask for a copy of the settlement figure and say (if I paid it off in one sum) and a paying in book. I think you also said underneath that you could not pay them XX as they were demanding.

It is obvious you are confused by what is going on here and I think I would place great emphasis on this. They have also supplied statements for addresses you have never lived at. No wonder you were confused. I think it's perfectly acceptable (knowing how agressive these are) to state openly you were utterly confused by their claims. You did not know what this debt was about but faced witha s olicitor's letter did not know exactly what to do. Now you have taken advice you realise their claims were malicious and unfounded and put them to prove without a shadow of a doubt that they have the correct paperwork to support their claims.

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If Pank never received a default notice,would this mean HFO have no right to the debt.

And would Barclaycard not be breaking data protection laws by giving this info to HFO.

US President Barack Obama referred to Ugland House as the biggest building in the world or the biggest tax SCA* in the world.

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I've got the docs bundle now.

 

Unless the copy that you hold is vastly better than the upload then the barclaycard application form does not meet with the legibility criterion of the Copies of Documents legislation.

 

My first act would be to write to / fax Turnbulls immediately and ask for a clearly legible copy that conforms to the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 Section 2(1). The regulation states that a copy must be "be easily legible and of a colour which is readily distinguishable from the " The copy you posted is not easily legible. The document will be heavily relied on by Turnbulls and if it's illegible then you can argue strongly that the case should be dismissed on that basis alone.

Edited by Number6

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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I am posting the bundle again.

 

I was very scared when I wrote the fax, the letter I received stated that they had identified me as a home owner and they where going to get a charging order on my house. I panicked. Then I found this site and I was told to ask for CCA etc which I duly did.

Thank you everyone for your efforts. I just want to know if I should carry on or give in, feel pretty deflated. I never had a response to this fax so I sort of assumed they had not received it.

Bundle from Thurnbull.pdf

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Hi Pank,

Don't give up, you are stronger and better than them. I know how hard it is, things got better after I found this site, and now, well, I can take on the world! You will get the best advice here, just be patient and stay strong, these people rely on grinding you down by using underhand and intimidating tactics, thats how they get their way. So hang on in there. ;)

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I am posting the bundle again.

 

I was very scared when I wrote the fax, the letter I received stated that they had identified me as a home owner and they where going to get a charging order on my house. I panicked. Then I found this site and I was told to ask for CCA etc which I duly did.

Thank you everyone for your efforts. I just want to know if I should carry on or give in, feel pretty deflated. I never had a response to this fax so I sort of assumed they had not received it.

 

Do not give up!!!!

 

Turnbulls and their kind rely on people giving up. You have every chance of beating them. Just stay calm, get advice every step of the way from here, follow that advice to the letter and you won't go wrong.

 

I've been where you are several times now and I know how black it can look. Trust me, it's never as bad as you think.

 

DO NOT GIVE UP! You have friends here, believe me!

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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Right, faxed the letter a letter as No 6 suggested.

Can someone tell me what should happen now? What do I do if they do not send me anything or ignor my fax/letter?

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Thank you for your kind messages... feel better now I have sent them that fax.

 

If they're anything like they were with me then they'll say the copy is the best they have. If they do say that then that's line of attack number one at court. :)

 

If you do get a better copy post it up and let's have a look at it.

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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Right, cheers. What should I do now? Just wait until they get back to me or make a start on the defence. Am I waiting to see if I can have a better copy, so that I can add it in to the deffence that one was not forth coming?

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Right, cheers. What should I do now? Just wait until they get back to me or make a start on the defence. Am I waiting to see if I can have a better copy, so that I can add it in to the deffence that one was not forth coming?

 

We need to make a start on the defence using what you have now.

 

I have to go for a while but I'll have another look later this evening by which time others may have commented as well.

 

Just relax for a while - nothing's substantial is going to happen right away. Go and have a relaxing drink or something :)

Edited by Number6
typo

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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I agree strongly with Number6 the illegibility of the application form alone renders it unenforceable. I will have another look this evening and pass any comments I think will be helpful.

 

I think I need to re-read the whole thread again.

 

Panks we are going to kick these schmuks monstrous corporate ass between us. Do not worry you are doing a great job. :D

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Your reference to attachment of the written agreement to the claim fonn, under CPR PD16 para.7.3, must be read in conjunction with the Practice Direction applicable to claims issued through Northampton County Court Bulk Centre, especially par. 1.4(4).(see highlighted at exhibit 6)

We await the filing and serving of your defence.

 

e) A copy of a letter sent by you, dated 051h May 2008, requesting to pay the outstanding sum, therefore, acknowledging the debt outstanding to our client.(Exhibit 5)

 

so what does the above mean in lamens term?

Any feeling that I`ve helped you today- then add to my reputation and click those scales!

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Yes, what does that mean? Why is is different going through the bulk centre?

I feel more confident this morning, it is amazing what a good nights sleep can do!

Thank you guys for helping with the defence.

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If they issue the claim through the bulk centre, they don't have to attach any of the documents they refer to in their claim as it's usually done on line. Not sure if that's what it refers to.

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The Bulk Centre - it's like the McDonalds of the County Court system. It shovels 'em in and shovels 'em out. It can be rough justice for some and DCAs use it as they can get more CCJs this way. However if you defend it will move to your local court and you have moe of a fighting chance.

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