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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
    • Punters are likely not getting the full amount of alcohol they are paying for, a new study suggests.View the full article
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Maccas Mum/Panorama/First Credit


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Enron, thanks for that update for maccas-mum

 

i particulary like that thought to pass to pt2537 as he has a special affection for them,,,,,that made me laugh thanks

 

so i may be winging one to pt2537 if the threat of my mbna one gets sold to 1st credit ;)

 

laters all take care angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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I know he's a very busy man, but if there are issues and 1st Credit are taking advantage of people by improperly sending Statutory Demands and so forth pt can be very handy.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Thanks Enron, understood - and it is only my fear of the sd, because debt is over 750.00 and thus being a homeowner, will shout once i get to that stage but am self learning every day to understand legal processes, as this is now all become a bit of an addictive passion for me

 

laters angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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MM has not been on since Novemebr angel

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hiya The Godmother, yes i kind of noticed that later this pm,

 

gosh i really hope someone else knows them from here and lets her know we are concerned for her

 

anyway laters all angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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  • 1 month later...

Hi All! Sorry not been on for a while, been looking after my dad hes out now,been getting him settled in his bedsit! He has been assigned to the parkinsons clinic now! Wondering if anyone can help? He has an over draft with lloyds tsb who also wont freeze the account thus he keeps going over every month he is paying £10.00 a month to get back in credit then charges are taking him over! i would be grateful for ideas? THANKS FOR ALL YOUR SUPPORT XXX

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Hi MM,

 

glad to see you back on the forum, Lloyds TSB are truly shocking if they are doing this ,

 

you would be best served in making a formal complaint to Eric Daniels in the first instance, he is their Chief Exec and from my own experience is very very helpful. i had a problem with them and one email to Mr D and it was sorted promptly and you have never hear the word Sorry used so many times

 

His email address is [email protected]

 

i hope this helps

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  • 2 weeks later...

Thank you for all your help! I am now trying to get my Dad some help in the way of a carer,as he is really struggling with day to day (I am at work 4 days of the week so cannot be there as much as he needs me) He has had a previous assessment with social services who have said his needs were moderate and offered me help! I refused.

Social services were saying it was a mental health issue and the clinic he was sectioned in were saying it was organic from the neurological condition, His cpn has signed him off now and his psychiatrist has verified the psychosis was down to the neurological conditon. All we know is there is something wrong with his brain which has resulted in him having seizures, memory loss, psychosis,walking difficulties,speech impairment and his body shutting down,to the point he cant get out of bed some days .

He leaves pans on and they boil dry,drops them,Turns up for appointments days early or days late! He is still untrusting and has become reclusive.

 

He has been awarded middle rate care and lower mobility,which has been notified will continue now for five years before review.

Does anyone have any ideas as to what or how i can get social services to help? Thanks

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:)hiya maccas -mum

 

glad you have got back in touch with us all here

 

gosh you and your family and dad seem to be going through the mill with all this latest, am truely sorry and wish you all the best

 

what i have is a very good friend who is a social worker and so will ask her for some guidance for you,

 

dont give up hope im sure others more knowledgeable will also come along to give you other directions

 

stay strong and hope you got my message okay?

 

keep positive and catch up soon laters angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Good to see you back.

Hopefully we can help you to sort out these new issues.

 

Theres a couple of good forums that maybe can offer some help and advice with the carer issues-I will post your comments there with a link to here.

 

heres the post;

 

http://www.consumeractiongroup.co.uk/forum/special-needs-disability-etc/198535-help-advice-regarding-carers.html#post2154984

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Does anyone have any ideas as to what or how i can get social services to help? Thanks

His doctor would have the most clout where social services are concerned.

If my post helped you feel better, click my scales.

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  • 2 weeks later...
  • 5 months later...

hiya

 

i was thinking about you today so thought not heard for a while not sure what is happening, hope you are okay and just wanted to drop a hiya on your thread

 

take care angel x:)

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Hiya

 

Lovely to hear from you,sorry ive not been in touch.

Well things have moved on slightly although my dad had to be sectioned again 3 weeks ago,he is out again now and so far hes stable although we have been told it will happen again (psychosis)

 

I have now given up my job and my dad employs me 17.5 hours a week.

I still need to be with him everyday all day to make sure hes ok,so therefore have asked for a reassesment (fingers crossed)

 

We are still awaiting a cpn to be allocated more for my piece of mind really as this time once again the gp wouldnt help he doesnt think its his job! He says hes fed up with the crisis team not doing their job. cpn had discharged him and the crisis team didnt want to know so I had to get my Dad detained by the police on a section 136 (this is so the police can take him to a place of safety) which is something id tried so hard to avoid, and sectioned by the relevent professionals at the police station after they had to physicaly restrain him!

Although Im no expert in mental health I can honestly see why people are harming themselves and others as there is no help out there, Its disgusting.

 

I know and see the signs and tell all the professionals that he needs to go into hospital but they just palm me off and send me round in circles telling me its everyone elses responsibility.

Im not sure what else to do now.

 

maccas-mum x

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Dad detained by the police on a section 136 (this is so the police can take him to a place of safety) which is something I'd tried so hard to avoid, and sectioned by the relevent professionals at the police station after they had to physicaly restrain him!

This is all you can do I'm afraid.

If my post helped you feel better, click my scales.

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Have you spoken to these ppl

 

www.mind.org

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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They should be able to help u with alsorts like forms for benefits and housing to setting up home grants from charitys and restbite assistance for you. Even if this is just a couple of hours a week.

 

Yw btw.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Thanks again, I think all I want is for when it happens again is not to have to get him physically restrained and held in a cell for 18 hours which is harrowing-6 police officers grabbing him hitting him with a truncheon when all he knows is hes terrified they are all plotting to kill him and he needs to escape!

The police were very good and realised how terrified he was but they arent trained in mental health, I caled his doctor and went to the surgery twice he wouldnt even speak to me.

I called the crisis team who said see the gp the first time then the second time told me the had no psychiatrists available and to go to a&e (no chance when hes in that frame of mind as he needs to keep running from the visual and auditory hallucinations)) then they told me I would have to get him picked up on a section 136.,because he had been discharged community mental health team wouldnt do anything.,neither would the clinic as i needed a refferal from one of the previous three mentioned. argh.. they make me mad!

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Yep welcome to the mental health issues of Great Britain. The police are useless.

 

I would get in contact with Mind. I have been to the local branch and they are wonderful. The local branch are wonderful and full of useful info and stuff.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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(no chance when hes in that frame of mind as he needs to keep running from the visual and auditory hallucinations)) then they told me I would have to get him picked up on a section 136.,because he had been discharged, community mental health team wouldnt do anything.,

They have a duty of care and it seems that he is not on the right meds or isnt taking them. Is there a crisis team? Usually called The Access Team?

If my post helped you feel better, click my scales.

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Overdone.

 

This is the way mental health services are run.

 

MM has already said the crisis team wont help her so she has no where to turn to.

 

MM is there a way u can get him long term sectioned so he can be put on the correct meds?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hi overdone there is a crisis team but I dont know why they are called that they dont do anything i just get fobbed off wether it be by the gp crisis team community mental health.

He does take his meds he is on a high dose of quetiapine 600mg daily but he also has a neurological condition yet to be diagnosed! (basal ganglia antibodies )

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Hi godmother they will only section him if he is a danger to himself or others (when his mind goes he like knives, skewers,screwdrivers ) you get the jist.. therefore hes classed as a danger to others on that basis they will section him,however hes very good at fooling people-he will say anything to escape. After a few days 7/8 days hes stable enough not to be a danger so they have to lift the section,he gets frustrated angry and bored. Hes then technically allowed to leave if he likes although this time they asked him if he would stay for 10 voluntarily which he agreed to.Then hes deemed fit to be discharged and hey presto guess what Im back to square one !

 

They dont want him in there anymore than he wants to be but getting a care plan agreed for discharge -lets just say it doesnt happen,hes still waiting for a cpn.

Its so frustrating x

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