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    • I contacted them when it happened. The caretaker came over, looked at it, and walked off with the tree chunks of mortar. Next morning, they had a roofer come over and enter our garden to inspect it. Friday they were supposed to speak with a scaffolding company. I had to bring up liability and potentially calling the council to report 'an unsafe structure' before they even got moving. They know all about the wedding, the preparations, our patio contractors etc. but their attitude doesn't instill me with confidence. My fear is it will end up being a legal matter which is why I posted here to hopefully receive some advice. As far as I can see, the roof is in a state of disrepair, even if it's just the mortar breaking lose due to the size and weight of the chunks - and even from ground level it's visibly clear that multiple pieces have fallen over time (though never this size so we haven't been able to identify the issue till now - we thought it was rubble left in the garden by the previous owner). Currently, we can't use 25% of our garden due to the risk of more falling mortar which is more than just an inconvenience, we can't proceed with our contractors, and at worst, it will run up in several thousand of extra expenses for us, if we have to find a wedding venue. Even if they do have it fixed in time, and we have to settle for renting a marquee and floor for the marquee and furniture and whatnot it will be additional costs only due to the neighbour's roof.
    • please create your OWN topic by hitting create or + in the top red banner  
    • It will be years before Banks would sell to a debt buyer.  Sometimes Banks will use external debt collectors to try to collect, but generally Banks don't take Court action.  So you could be looking at 3 to 6 years, before any dca owning debt looks to take any Court action. And it is not definite that this would happen. So no need to feel pressured at this stage. In the event you found yourself unemployed, you have time to engage with Banks to advise of your situation and ask for time to deal with the situation, find new employment. As long as you inform the Banks they will offer assistance they can. E.g offer payment holiday or accept reduced payment for period. What you should not do, is not contact the Banks and simply default on payments. 
    • I'd get back to them tomorrow, and explain the circumstances, that you have a wedding reception, and just appeal to their better nature. Hopefully they will be able to move sooner rather than later, especially if you go in in person and speak to them, and show them the issue.
    • The 3 pieces of mortar that fell on the same day, at the same time, were approx. 25-30cm long and weighed around ½-1 kilo each from a roof that is above the 2nd floor; they were by no means tiny pieces of mortar but large chunks falling from a rather great height. I believe the size and weight is enough to cause serious injury and if it falls on your head, I assume it could potentially be lethal if unlucky, but we don't wish to put that theory to test... We can't in good conscience let a contractor install a patio and a gazebo as it is in the exact spot where the mortar fell, nor do I think anyone would be willing to take the chance. Looking at the roof, there are multiple other remaining pieces from the same 'line' or 'row' of mortar that can potentially fall. The mortar is right underneath the slate tiles on the neighbour's roof and I don't know whether the tiles are also (becoming) lose due to the loss of the mortar. I was trying to upload a photo but it seems it's not allowed. The first contractor to work in our garden in preparation for the patio and gazebo is scheduled to start on 10th June, that leaves the neighbour 5 workdays to sort their roof which is unlikely, so it seems we will have to postpone our patio contractor without knowing when they can come back. We have already had extensive work done in the garden in preparation for the wedding reception and it will become very costly for us if we have to move the wedding reception to a venue (if we can even get one at this short notice) rather than have it at home which was our dream.
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Link Financial have done a mass mailing of Default Notices re: assigned accounts.


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Pity that you are so in the dark re: the account!

 

I guess, at the end of the day Link will have to prove it...

 

One thing which will be of note is that there will be penalty charges involved. Therefore, the value of the alleged debt being claimed will be incorrect.

 

No doubt, Link will pursue you thus at some stage you should make a SAR to the OC, in order that you can calculate the amount of the charges plus interest.

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Personally, I would make a SAR to the Original Creditor;

my caution, is that it would not be wise at this stage to ackowledge any debt with Link.

 

In any correspondence with Link you must write:

I DO NOT ACKNOWLEDGE ANY DEBT WITH YOUR COMPANY OR, ANY COMPANY YOU CLAIM TO REPRESENT.

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Once you are in receipt of the SAR information, then you can dispute any charges levied with the Bank.

 

And, then send Link this:

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/580-letter-when-bankdca-attempt-to-collect-on-penalty-charge-situation

 

Edit to suit

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Hi Everyone

 

I have just joined this site after googling Link Financial.

Story is in 1997 I fell ill and lost my job. I approached Consumer Credit Couselling Service who worked out a debt management plan for my husband and I and since 1997 I have stuck to the plan.

Many of our creditors are paid off we reduced our debt from over £30,000 and we now have just over £5000 left to pay. I pay £150 per month.

 

We have over the last months been contacted by Link Financial , they are ringing constantly and state we owe them £600 for a debt showing from last year as nil with CCCS .

I know CCCS totals are not usually exact but they are never £600 pounds incorrect.

I phoned CCCS and the girl only advised we write to ask them the details of how the £600 arose.

The original debt in 1996 was £2000 so how can we still owe £600 after paying for over 13 years?

 

My illness was Depression and I have great difficulty in remembering whom all our creditors where and I know this sounds ridiculous but I was so ill at the time and it was a terrible time for us.. I am still ill and have not worked since 1997.

I have not yet written to Link Financial as I did hope that ignoring them may be the best option.

I was wrong as they are phoning me at all hours even though we are exdirectory. They are really getting me down . It is like a ghost from the past all over again, creditors phoning. Letters threatening to send a collector to our house.

They have just sent a statement showing the balance from Oct 2008 to Oct 2009.

 

I see you are all advised to write and ask them to provide a CCA, is that a copy of the original credit agreement and should I also state I dispute this debt ?

I do know CCCS agree that all interest is suspended whilst the Debt management plan is in operation. However Link are showing interest of 20.2%

 

I would dearly love any and all advice and sorry if this message is rambling.

 

Many thanks

Regards

Marg

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Hi Everyone

 

I have just joined this site after googling Link Financial.

Story is in 1997 I fell ill and lost my job. I approached Consumer Credit Couselling Service who worked out a debt management plan for my husband and I and since 1997 I have stuck to the plan.

Many of our creditors are paid off we reduced our debt from over £30,000 and we now have just over £5000 left to pay. I pay £150 per month.

 

We have over the last months been contacted by Link Financial , they are ringing constantly and state we owe them £600 for a debt showing from last year as nil with CCCS .

I know CCCS totals are not usually exact but they are never £600 pounds incorrect.

I phoned CCCS and the girl only advised we write to ask them the details of how the £600 arose.

The original debt in 1996 was £2000 so how can we still owe £600 after paying for over 13 years?

 

My illness was Depression and I have great difficulty in remembering whom all our creditors where and I know this sounds ridiculous but I was so ill at the time and it was a terrible time for us.. I am still ill and have not worked since 1997.

I have not yet written to Link Financial as I did hope that ignoring them may be the best option.

I was wrong as they are phoning me at all hours even though we are exdirectory. They are really getting me down . It is like a ghost from the past all over again, creditors phoning. Letters threatening to send a collector to our house.

They have just sent a statement showing the balance from Oct 2008 to Oct 2009.

 

I see you are all advised to write and ask them to provide a CCA, is that a copy of the original credit agreement and should I also state I dispute this debt ?

I do know CCCS agree that all interest is suspended whilst the Debt management plan is in operation. However Link are showing interest of 20.2%

 

I would dearly love any and all advice and sorry if this message is rambling.

 

Many thanks

Regards

Marg

 

Hi Marg and Welcome!

 

So sorry to hear about the problems that you are experiencing with Link Financial.

 

Firstly, the statement that you have received showing the alleged balance from October 2008 - October 2009, is simply a requirement under CCA 2006 legislation which was fully implemented on 1 October 2008; all DCA's including Link have to send these out, if they do not they cannot enforce the debt(s).

It has been noted that many are receiving these irrespective of whether they owe monies or, not.

 

You state that CCCS confirm that the bill from last year was nil. Therefore, it is up to Link to prove that you do in fact owe this money. You need to obtain from CCCS the record of payments made in relation to this debt!

 

I would write to Link; head up your letter;

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR, ANY COMPANY THAT YOU CLAIM TO REPRESENT.

 

Tell them that you dispute their claim;

also that you will only communicate with them in writing and that they must desist from telephoning you forthwith.

 

The following link provides a letter relating to Doorstep Visits:

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/590-letter-used-when-a-dca-threatens-a-doorstep-visit-

 

Lastly, you should make a CCA Request, the statutory fee payable is £1;

mark your postal order:

CCA Statutory Fee Only.

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/581-cca-request-letter

 

Note, if the alleged debt relates to a credit card the request will be under section 78(1)

 

AC

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Angry Cat

 

Thank you so much for your speedy response.

Reading through all the post last night I did think that may be the first step .

Wish I had seen this forum all those years ago it would have saved a lot of money and heartache.

 

I will do as you advise today and will get back if I need any more help.

Keep up the good work

many thanks again

Regards

Marg

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Here is another letter that could assist, you need to edit to suit:

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/573-general-debt-letter-if-you-know-nothing-of-the-debt

 

However, make sure that you send the Doorstep visit letter!

 

Hopefully, you now have sufficient information to repel Link:)

 

AC

x

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Hi Marg,

Welcome to the site. AC has as ever provided great advice so would echo that completely. Congrats however on managing the debt, you've come a long way so keep that in mind as you try to stay positive and deal with this matter.

 

Link are a very nasty lot so keep everything in writing and if you have any problems at all share them here. People will fall over themselves to help you out and to score another point against Link so sure you'll be just fine. Make sure you keep any letters they send you too, you never know when they'll come in handy ok? :wink:

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Angry cat and emandcole

 

Thank you both so much for your help and kind words.

I should have kept all links letters but to be honest as they at first only said we had missed a payment I ignored them as thought it was a gap between CCCS pyt reaching them.

They only recently showed the £600 debt.

Sadly I have thrown all their correspondence in the bin!!! foolish or what.

 

I am writing to them today and have learnt a valuable lesson. many thanks and what a great forum will take me a few days to read all the good advise .

Rgards

Marg

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Sorry to be a nuisance but grandchildren have finally gone home and I am busy with the Letters . Can you advise me

 

What is the protocol on signing these letters?

I note the pro formas show Do not sign but print your name?

Is that correct for all the letters I write to Link ?

 

Thanks Again

Regards

Marg

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Sorry have been out all day and just picked up again on this case.

 

Marg, you state that you do not have any Link correspondence; you did not keep it.

 

You can make a SAR to Link, requesting any and all historical data that relates to the account. An SAR is a request under Section 7 of The Data Protection Act 1998, the statutory fee for this is £10; Link must not charge you any more, this is a flat fee.

If, you make the SAR request please ensure that you mark the postal order:

SAR statutory Fee Only.

 

Important!

Any letters/requests that are made to Link Financial must be sent by Recorded Delivery; keep copies of postal orders, correspondence etc as evidence.

 

Re: the signing of letters best to print or, use a handwriting font.

 

Link for the SAR request:

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/576-subject-access-request-debt-a-dca

 

Be strong, I am sure that between us all this matter can be sorted out.

 

AC

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Hi Angry Cat

 

Thanks for that , letters are written and I was going to sign them as I thought I had to !!! Thank goodness I saw the note on the sample letter.

I will post them off tomorrow Recorded Delivery and again did not know I could request a copy of all the letters I had thrown away.

 

I wrote the letters but I have been thinking I copied the sample letters but I did not give any reasons why I thought we did not owe the mony as I thought this meant I was admitting the debt ?

Is this right or should I have said I thought it was paid up through CCCS?

Sorry that is probably a stupid question .

 

Just to say I do feel a lot better about this through reading the post and all the good advise but could kick myself that the last company who did to us after we thought it was paid off through CCCS we paid a further £200 to as I thought we must have owed it?

Also I loved the doorstep letter. Congrats to whoever wrote it. Just think of the cost of a solicitor to write that for you. I really do appreciate all the help .

Regards

Marg

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Hi Angry Cat

 

Thanks for that , letters are written and I was going to sign them as I thought I had to !!! Thank goodness I saw the note on the sample letter.

I will post them off tomorrow Recorded Delivery and again did not know I could request a copy of all the letters I had thrown away.

 

I wrote the letters but I have been thinking I copied the sample letters but I did not give any reasons why I thought we did not owe the mony as I thought this meant I was admitting the debt ?

Is this right or should I have said I thought it was paid up through CCCS?

Sorry that is probably a stupid question .

 

Just to say I do feel a lot better about this through reading the post and all the good advise but could kick myself that the last company who did to us after we thought it was paid off through CCCS we paid a further £200 to as I thought we must have owed it?

Also I loved the doorstep letter. Congrats to whoever wrote it. Just think of the cost of a solicitor to write that for you. I really do appreciate all the help .

Regards

Marg

 

At this stage, I would not give any reason why you do not owe the money.

It is up to Link to prove that you do.

Yes, very important that you do not admit any debt to this company!

 

Sounds like you need copies of all payments made through CCCS, if you have any difficulty obtaining these you may have to SAR CCCS. Hopefully, that will not be necessary.

 

Good news that you are feeling a little less stressed:)

 

AC

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Sorry to be a nuisance but grandchildren have finally gone home and I am busy with the Letters . Can you advise me

 

What is the protocol on signing these letters?

I note the pro formas show Do not sign but print your name?

Is that correct for all the letters I write to Link ?

 

Thanks Again

Regards

Marg

 

I have found, through experience via CAG, that if you squiggle or initial or make a mark, you won't have to go through 2 months of further correspondence about whether or not your letter was signed. I've just had 2 letters from BCard and their DCA which weren't signed - am I bovvered?:D

 

Only one of my OC's has been passed to Link, and the very first conversation (recorded!) with them, they confirmed they had no idea about any previous dealings I have had with the original creditor, nor had they been passed any paperwork, in innocence I agreed to letting them have copies of the progress so far, then I received advice on here, and whoooooooah! I never did their running around for them and haven't heard from them since:-D

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