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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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Halifax - interest unfrozen- help!


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I have Halifax credit card which has £8000 outstanding. 6 month ago following CAB advise I sent Halifax a prepared Statement offering them £23.00. They accepted my offer and froze interest on the account. When 6 months gone buy and I had a few phone calls, as usual, and was asked to increase my offer. Unfortunately I couldn’t. Halifax action plan was – we will accept the same money but interest will go back on. I sent them a letter (got template from National Debt Line) saying that I stop my payments and will re-install them only when Halifax agree to continue freezing interest. My partner saying I am stupid and I need to pay them what I offered. I don’t know what to do. Anyone please help!!!

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I have Halifax credit card which has £8000 outstanding. 6 month ago following CAB advise I sent Halifax prepared Statement offering them £23.00. They accepted my offer and froze interest on the account. When 6 months gone buy I had a few phone calls,as usual, and was asked to increase my offer. Unfortunately I couldn’t. Halifax action plan was – we will accept the same money but interest is back on. I sent them a letter (got template from National Debt Line) saying that I stop my payments and will reinstall them only when Halifax agree to continue freezing interest. My partner saying I am stupid and I need to pay them what I offered. I don’t know what to do. Anyone please help!!!

Edited by flower5

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I have Halifax credit card which has £8000 outstanding. 6 month ago following CAB advise I sent Halifax prepared Statement offering them £23.00. They accepted my offer and froze interest on the account. When 6 months gone buy I had a few phone calls,as usual, and was asked to increase my offer. Unfortunately I couldn’t. Halifax action plan was – we will accept the same money but interest id back on. I sent them a letter (got template from National Debt Line) saying that I stop my payments and will reinstall them only when Halifax agree to continue freezing interest. My partner saying I am stupid and I need to pay them what I offered. I don’t know what to do. Anyone please help!!!

 

Flower,

 

This is standard Halifax tactics to try and get you to pay more.

 

Have you sent them a CCA request? This is a request by which you establish whether or not the debt you have with them is enforceable. It will cost you £1 (use a postal order) but could yield some surprising dividends, i.e. if the credit card is more than a few years old there is a good chance that they haven't got an enforceable agreement. That doesn't mean that the debt goes away but it does put you in a much stronger position.

 

You can also send a SAR request in which you ask them for details of all of their dealings with you, including all charges on your account, some of which you might be able to reclaim.

 

Have a look in the templates - there should be links there for both. Don't panic, as I said, this is typical of Halifax.

 

I'm off to bed now - slightly ****ers at the moment because of midweek guests, but if no one else comes along, I'll try and catch up with you tomorrow.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Obvioulsy national debtline is a great help but IMO I would have kept paying them trather than trying to hold them to ransom. When you rec'd the letter from Halifax, if you send a response back with inc/exp sheet showing that not poss to pay anymore they normally would continue with what you had before.

 

When did you stop making payment?

When did you send the ND letter?

 

 

Follow Fred's advice as it can give you a bit of time to think what you want to do and to see if it would be enfoceable.

Idax

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Hi flower5,

 

Firstly welcome aboard.

 

Banks generally work on a 6 month review period with accounts that fall behind, whilst dealing with my creditors most of them stopped all interest on the first time of asking. Unfortunately not all of them did, one in particular completely refused to stop the interest but did offer a reduced rate as " a good will gesture"

 

First thing to note, banks want you to fall behind. More interest can be applied! and certainly when they have given you a respite from interest charges being applied (that you agreed too) they are very slow at coming forward to you at the 5 month point to negotiate a new freezing period.

This is entirely up to you.

 

As an example, I refused to pay the minimum monthly payment until they at least accepted my minimum payment and consider the interest. However, I did maintain payments of £1 every month without fail. Not sure it it done any good but I had piece of mind that regular payments had been made, no matter how small.

 

balloon1435

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Guys thank you so much.

I didn't pay them for one month, but send the letter right before that.

So, you suggest I should pay even if they charge the interest on top.

By the way. I used to pay them £23 a month. Just before all of this started I received their letter saying: this is our debt policy - if you would offer less than £10 we would organise a low cost life long repayment programme, but because you offered more than £10 your arrangement might be fixed only for 6 months and only can happen once in the account life and now interest is back on.

I will send them letters which Fred suggested, question I have do I pay them or not. I was thinking going back to CAB and getting another statement where I can offer them less than £10. My financial picter is weaker anyway and this will be the true story.

Any suggestions please?

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hi balloon

Thank you so much. I think I will continue to pay £9.

I received a letter this morning from Halifax saying that if my initial offer would be less than £10 than they would set me a low cost life ling repayment programme but because my offer was £23 I only could have a brake for 6 months. So I will pay them under £10 following their own policy

xxx

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My OH has the same issue where they are now adding interest and also a late payment fee EVERY month.

 

I recently sent them and I&E and am waiting to hear back.

 

What they are also doing in our case, is taking money from the Credit Card to pay off the Bank Account arrears!!!

It's all fun and games until someone loses an eye :D

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flower5,

 

Good news, if they are prepared to do that for you it can only be good.

 

Worthy of note is as I said earlier, make sure you keep tabs on review dates and such. Income and expenditure details are worth more to you than them and it might be worth while in 5 months or so, increasing your payments to £9.10p (showing willing)

 

Good luck and keep the forum informed.

 

balloon1435

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Hi Flower

 

You will need to send a sar enclosing a £10.00 cheque, requesting your statements, these will show any charges,, this usually takes upto to 40 calender days, Keep a

copy for yourself and send it recorded delivery. Good luck

 

1. Data Protection Act, Subject Access Request letter - List of charges

 

 

 

 

Tilly

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My other half is having the same problem. We did the incone expenditure thing and they agreed a monthly paymant which he has made without fail. They gave him 6 months interest free but have now put it back on with also a late payment fee. We wrote using one of the CAG templates but never had a reply although they he did get a call from the collections department. Usually he dosnt respond to the calls but they got him at a weak moment and tried to get more money from him, which he refused. However he did make the person aware that we were still waiting for a response to the 'stop interes' letter. The woman said it was impossible to freeze for more than 6 months. They NEVER do it. Strange that, we know someone who has had the interest frozen for nearly 2 years now. Same bank, same kind of card.

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I received a letter from them saying if I would offer them less than £10 they would put me on life long repayment plan but because initially I offered them more than £10 they accepted it for 6 months and as you saying it all back on now.

Stick to my thread, please, because this way we can exchange information. I will look at the letter this evening and put it in here so you will know for sure what their policy is. I pay them now £5, going to CAB next Tuesday for a new statement. They seem like more friendly when they get not just my doing by CAB one.

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Unfortunately, the only policy you can rely being consistant with banks is their inconsistancy with struggling customers!

 

I presume they see it as "what is acceptable" and "accountability"

Surely if all banks publically displayed how they would treat customers in times of need, they would probably expect a glut of consumers trying to exploit their generosity. :confused:

 

The one sticking point with assistance is the fact that you agrreed to them applying interest at 29.9% APR! why should they want to cut that tie?:rolleyes:

 

Why oh why have we been manipulated so much to rely on banks? :-x

 

balloon1435

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I understand and fully appreciate your point . I am at the position now that I have nothing to lose and if they take me to court they rather do it sooner than later. In the court the judge will decide how much I can afford and the interest will be stopped anyway. According to my present financial situation I can only afford £5 a month. So they can stuff it. I stupidly and honestly thought that if I will be honest and try to maintain and do my best they will be sympathetic. BIG MISTAKE!!! So, now they are having my gesture of £5 or they continue to freeze the interest. They can hustle me as much as they want, I am a tough cookie.

By the way my partner tried the tactic of warning them that the conversation is recorded. They hung up as soon as they hear it.

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I had a letter from Halifax at the end of May confirming that "...Interest and Charges have been suspended ON A PERMANENT BASIS". Whether that's because they've passed it to Blair Oliver and Scott I don't know, but they can do it, they use this tactic to try and scare people into paying them more. It makes no difference to me because they will not be getting another penny until such time as I can make them a derisory F&F offer to get this one off the books.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Flower, I think the reason they stopped interest was because they realised that they were going to get absolutely nowhere and also, quite probably, because they had passed it on to Blair Oliver and Scott. I'll post the letter up on here later on when I've got a few moments.

 

F&F is 'Full & Final'. I don't simply want to let these things go on without a satisfactory resolution. I want to clear my debts but in some cases that means making my creditors an offer well below the level of the debt. Where they can't enforce the debt and they know it, I'm thinking of offering them about 5% of the total.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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