Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

H.O.L Test case appeal. Judgement Declared. ***See Announcements***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5030 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

jumping the gun , but hey why not go in for the kill

 

has anyone thought of a draft letter we can send to the banks i.e

 

Clause 5

Fairness agrument

And the fact that we basically back to same stage we were at before the test case started.

Link to post
Share on other sites

  • Replies 5.1k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

fsa ends waiver contact court and ask for court date if you have claim pending in court.... if you havent start one as soon as you feel you have all the info needed to progress which I am sure will be in the next few days.........

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

Link to post
Share on other sites

.... and people thought I was being incorrect of my views on fair and just legal system. As they knew the answer earlier I bet AK from the BBA is now sipping champagne.

The comments, "The banks are mindful of their customers, they know the concerns of those who have paid the unauthorised overdraft fees and those who have not," leave much to be desired. In my eyes the ruling is simply wrong and done to appease not the people who matter but the ones who do not.

 

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

Link to post
Share on other sites

why are we the only ones that can see that the bank charges are not fair? i really dont know where to go from here! can i claim them back any other way?

 

Just to be clear, no binding decision has been made on whether the charges are fair or not. The two decisions that have been made are a) they are not penalties (but this was decided in a lower court) and b) the OFT can't regulate charges on the basis of fairness. That isn't the same as saying that the charges are fair.

Link to post
Share on other sites

25 November 2009

In light of the Supreme Court’s judgment today in the bank charges test case the Financial Services Authority (FSA) can confirm that its waiver has now lapsed.

The waiver was granted during the test case so that firms did not have to deal with complaints about unauthorised overdraft charges in the eight-week-period required under FSA rules while the outcome of the court case remained unclear.

Firms can now resume processing consumers’ complaints in accordance with the FSA’s complaint handling rules.

Link to post
Share on other sites

thanks adam, errr no i dont believe i did negotiate any charges with any of the thieving **************.....this has just got people riled and if anything the courts are going to be inundated with complaints.....

 

I understand your anger but you need to edit as I have. Thank you

Link to post
Share on other sites

also just been thinking , if i was a banker i would out now because with the million or so cases that got stayed and the case simply still with the banks , there will be millions of claims going though the courts , at £75 plus expenses this will add up to alot more that the bank have to pay.

Link to post
Share on other sites

Just to be clear, no binding decision has been made on whether the charges are fair or not. The two decisions that have been made are a) they are not penalties (but this was decided in a lower court) and b) the OFT can't regulate charges on the basis of fairness. That isn't the same as saying that the charges are fair.
But didn't the judgment make reference to the fact that they accepted that charges don't reflect the true cost to the bank, and that we are effectively paying for the whole range of banking services - how does that work in an argument at court?

Settled Claims:

Abbey: £4025 Claimed 27/02/06 - Paid in full 19/06/06

NatWest: £4529 Claimed 10/05/06 - Paid in full 1/08/06

Halifax: £1150 lba 18/05/06 - Paid in full 07/06/06

Natwest CC: £420 Initial letter 25/07/06 - Paid in full 08/06

Woolwich: £1100 Paid in full 28/2/07 + Default removed

NatWest Pt 2: £1700 Claimed 10/05/06 - Paid in full 7/2/07 + Defaults removed

 

Current Claims:

Abbey Pt 2: £2300 + adverse credit removal claimed 23/03/07

Alliance & Leicester: £1421 + adverse credit removal claimed 23/03/07

 

Refunds pending:

Capital Bank: Swift Advances: Halifax

 

Son's Refunds pending:

Abbey: HSBC

Link to post
Share on other sites

I've just spent my entire lunch hour catching up with this thread :(

 

This Judgment doesn't mean the charges are not subject to a test of fairness, it just means that the OFT cannot assess them for fairness!

 

This means to us that the Courts will have to decide.

 

Thank you OFT Test Case, now move to one side and let me get in amongst them (which I was doing on the day you stayed my claims...)

 

**Car pushes to the front of the queue at his local County Court to submit an Application to lift the stays on his claims, which is where he has been since day 1 of the stay!**

 

;)

  • Haha 1

 

Link to post
Share on other sites

But didn't the judgment make reference to the fact that they accepted that charges don't reflect the true cost to the bank, and that we are effectively paying for the whole range of banking services - how does that work in an argument at court?

 

Precisely.

 

The Supreme Court's judgement would appear to over rule the High Court's assesment that these charges cannot be penalties, and clearly implies that they are.

Link to post
Share on other sites

Precisely.

 

The Supreme Court's judgement would appear to over rule the High Court's assesment that these charges cannot be penalties, and clearly implies that they are.

 

that only adds to what a mess the OFT have made . and i guess the H.O.L are saying that in short

Link to post
Share on other sites

charges reflectve or not are still not fair for the service provided

 

My (lengthy) views on the subject :- http://www.consumeractiongroup.co.uk/forum/oft-test-case-updates/234732-where-next-bank-charge.html#post2600852

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

However, using regulation 5 is still subject to the clauses about core terms and price so I think that to use it we would have to find a way of arguing that charges are not part of the price for the services, and how could they be if most people do not have to pay them? The package of services is provided for a charge. Let the banks justify that charge being so much higher for a relatively small proportion of their customers. Debate on this one, please, hopefully leading to amended particulars of claim.

nice one , ask them to justify them in court

Link to post
Share on other sites

Could one of the mods draft an e-mail for the PM?

 

'L'union fait la force'

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...