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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

H.O.L Test case appeal. Judgement Declared. ***See Announcements***

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Alphageek

Alphageek

Posted
Posted
Has everyone listened to this interview with Ian Pollock, one of the BBC's personal finance reporters who was in the court, Angela Knight, chief executive of the BBA and Marc Gander from the Consumer Action Group? BBC News Player - New bank charges twist

 

Thanks for the link.

The REAL Axis of evil: Banks, Credit Card Companies & Credit Reference Agencies.

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locutus

locutus

Posted
Posted (edited)
Doesn't Angela Knight talk some rubbish!!:mad:

I'm reminded of this scene for some reason whenever she talks

Edited by locutus

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InformedSearcher

InformedSearcher

Posted
Posted (edited)

I loved her (false) last words - We are helping people. Obviously a case of living on another planet / listen to me but not knowingly do I lie.

Thanks for the link and for a second I thought it a spoof of the late Margaret Thather. There's actually a more sinister side to all this now - with some banks it'll be a proportion of taxpayers money paying for legal costs.

Michael

Edited by InformedSearcher

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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ohoh4312

ohoh4312

Posted
Posted
Damm that woman doesnt give up!!

 

The banks are going to draw this out to the bitter end.

 

 

 

Actually I reckon she'd still be spouting sh1te now if they'd left the mikes on.

 

Then again, having listened twice, she sounds like a blubbering idiot, albeit a teflon-coated one with a large plum in her mouth:rolleyes:

Six Nations Champions 2009

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JonCris

JonCris

Posted
Posted

She knew she had nothing to say which could justify her bosses position so she tried to dominate the show by not allowing anyone else speak. She had to be told to shut up bloody awful woman. I don't know how Marc restrained himself I think I would have given her a slap:mad:

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photoman

photoman

Posted
Posted

If you search the BBA site for the biog of Angela Knight here:

 

BBA – British Bankers' Association - Chief Executive - Angela Knight CBE

 

You will get the following information:

 

Chief Executive, British Bankers' Association

 

After leaving Bristol University with an honours degree in chemistry, Angela worked for the American industrial gas company Air Products Ltd.

She was the product development manager for the application and sales of nitrogen as an inert carrier during the treatment of ferrous metal components.

 

 

.... this basically means that her specialist subject is ... "HOT AIR"...

 

 

... so not much changed there then !!:rolleyes:

 

 

Incidentally, the page also allows you to download a jpg image of the lovely lady.....

 

..... soon appearing on a dart-board near pretty most everyone !!:D

 

 

PM

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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determindator

determindator

Posted
Posted (edited)

Good Panaroma report tonight. I hear a 'rep' of CAG has said on Radio the ball park figure for a bank charge is £4. News to me as the study undertaken for this concluded it was £2 or less.

Edited by determindator
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InformedSearcher

InformedSearcher

Posted
Posted
Good Panaroma report tonight. I hear a 'rep' of CAG has said on Radio the ball park figure for a bank charge is £4. News to me as the study undertaken for this concluded it was £2 or less.

 

 

Yes I'd suspect calling it retaining 'margins'. No one is going to do anything at costs but surprised any figure would be mentioned at this point of time. Personally my only fear is that a bank such as HSBC who stop at £150 a month (in threory) would allow multiple amount to that figure again. Currently it's like £25 per item to a maximum of £150.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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082stewie

082stewie

Posted
Posted (edited)

Then again, having listened twice, she sounds like a blubbering idiot, albeit a teflon-coated one with a large plum in her mouth:rolleyes:

***********************************************************************

Edited by 082stewie
Was just a touch rude!

I need to change my avatar..But cant find a good replacement.

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gizmo111

gizmo111

Posted
Posted
Good Panaroma report tonight. I hear a 'rep' of CAG has said on Radio the ball park figure for a bank charge is £4. News to me as the study undertaken for this concluded it was £2 or less.

 

You heard incorrectly - what I actually said was that 'even £4 would be a generous estimate of the cost to the banks.'

Consumer Health Forums - where you can discuss any health or relationship matters.

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hsbcfiddled

hsbcfiddled

Posted
Posted

Do you not think that as the Banks are deep in the doo doo now that their gambling addiction is being paid for by you and me, that they might as well throw in the towel now and pay us what they already owe us?

 

Surely whilst you are at the bottom of a hole there is no point in digging?

 

If they were to absorb the debts now- rather than put it off for probably another two years with appeals- then they could start from scratch.

Whereas they may recover during the next two years- only to be hit again when they have to pay us?

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barry_2008

barry_2008

Posted
Posted

My experince has been that the big company mentality is what I call a thin air markup policy.

 

If they think they will get away with it they will.

 

We consumers quite rightly like to hold these companies to a high customer service standard and moral standards.

 

Were all human but I do think the powers to be should make a more consumer ruling.

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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Thailand

Thailand

Posted
Posted

Oh gawd, that woman. She managed to say nothing and stretch it out into a yawn fest. I was waiting for the presenter to shut her up but she owned him.

 

I wait for the day proffessionalism goes out of the window and someone screams the facts at the b***h, and watch/listen to the slimey shyte as she tries to dismiss the truth like only a politician can, in vain. :mad:

 

I'd also love to give her a slap.

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barry_2008

barry_2008

Posted
Posted

It helps if you dont watch the vid

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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koalaattack

koalaattack

Posted
Posted
Do you not think that as the Banks are deep in the doo doo now that their gambling addiction is being paid for by you and me, that they might as well throw in the towel now and pay us what they already owe us?

 

Surely whilst you are at the bottom of a hole there is no point in digging?

 

If they were to absorb the debts now- rather than put it off for probably another two years with appeals- then they could start from scratch.

Whereas they may recover during the next two years- only to be hit again when they have to pay us?

 

I see what you're saying, if you're going to declare debts and get a helping hand to pay them off you may as well chuck it all in and then start from scratch.

 

My only problem with that is whether it sits well that I can complain about an ex CEO getting £650,000 a year pension after the tax payers have bailed the bank he did his best to bankrupt, but then in the same breath accept the bank paying out on my claim and using the same means (ie the tax payers money). I don't think that's right really, why should everyone else pay for the failings of one or two individuals (figuratively speaking)?

 

I know it's easy for me to say as I'm very fortunate to have a decent income and stable job (and I promise I really do appreciate how fortunate I am and that there are many others in completely different circumstances to me) but I think I would be happy to wait for payment until I know it's coming from the bank's profits rather than the bail out money, should my claim be found successful of course.

 

May be they should arrange an appointment with us and we can discuss their options to ensure that their debts to us are managed correctly? After all, practice what you preace and all that!

 

Cheers,

 

KA.

 

PS It's nice to be back!

Prelim letter received by Barclays: 26/03/07

**************no reply***************

 

LBA received by Barclays: 10/04/07

**************no reply***************

 

N1 filed at court: 25/04/07

N1 received by Barclays: 04/05/07

Offer of £1,885.00: 04/05/07 (turned down)

Offer rejection received by B'clays: 08/05/07

Barclays Acknowledge Claim: 11/05/07

Barclays Defence Filed: 18/05/07

 

Directions Hearing Date Set: 06/08/07

Case Stayed Until Feb '08

 

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barry_2008

barry_2008

Posted
Posted

I wonder if it would help if we increased or decreased the brightness or contrast on the vid. :D

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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kennyh

kennyh

Posted
Posted

Gizmo - nice to see a name that's helped me in the past. I just don't have time to watch a vid that has clearly generated the amount of dirision on show but, I wonder, how do you see the time line playing out when we can at least go for the jugular on unreasonable costs. Are the banks going to the House of Lords?

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/74382-sign-petition.html#post651454
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InformedSearcher

InformedSearcher

Posted
Posted (edited)

I have a couple of questions actually:

koalaattack: Whilst I might partially agree with your comments there is a word you might have overlooked on it - Nationalisation, and the good possibility of this bearing in mind NR is already fully owned by the taxpayer.

Anyone: What did AK get her CBE for?

Observation: One must remember that AK is an ex MP and that means once you let people like that interfere then the road to ruin begins (oh and they are trained to avoid answering direct issues)!

Whilst 'old' this article might be interesting regarding AK http://www.timesonline.co.uk/tol/money/article1400160.ece

Michael

Edited by InformedSearcher

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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hsbcfiddled

hsbcfiddled

Posted
Posted
I have a couple of questions actually:

koalaattack: Whilst I might partially agree with your comments there is a word you might have overlooked on it - Nationalisation, and the good possibility of this bearing in mind NR is already fully owned by the taxpayer.

Anyone: What did AK get her CBE for?

Observation: One must remember that AK is an ex MP and that means once you let people like that interfere then the road to ruin begins (oh and they are trained to avoid answering direct issues)!

Michael

 

 

NR?

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