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    • I have read through a number of similar threads, but one thing i'm not sure how to proceed about is that I live abroad in the middle east and have done for several years. The claim letter was sent to my parents address and I really don't want them to be harassed about this. I am sure I sent the original creditor a registered letter with my change of address but can't find this currently. I am not in a position to pay this, and tend to come back to the UK to see family at most once a year (less since Covid), so not particular bothered about my financial score...more concerned about harassment of my parents. I have not registered on the gov gateway or anything like that.  Details below (as best as i can), and thank you for taking the time to look into it. Also redacted claim form attached: Which Court have you received the claim from ? Civil National Business Centre (Northampton) If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS) Name of the Claimant ? PRA Group (UK) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 23/5/24   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM Tues, 11/6/24 (19 days)  Thurs, 25/6/24 (33 days)   Particulars of Claim   What is the claim for – the reason they have issued the claim?  The Claimant claims the sum of £7926 for an outstanding debt owed. On 20/4/18 the Defendent entered into an agreement with Lloyds Bank for a Credit Card under reference [16 numbers]. On 10/5/22 the Defendant defaulted on the agreement with an outstanding balance of £7296. On 28/11/23 the debt of £7296 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the Defendant in accordance with S136 Law of Property Act 1925. The Claimant has instructed PRA Group (UK) to act on its behalf and the CLAIMANT CLAIMS 1. The sum of £7925   What is the total value of the claim? £8481 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? I believe I sent a letter by registered mail of a change in address to abroad in 2021. Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not personally - probably sent to my parents   Did you receive a Default Notice from the original creditor? Not personally - probably sent to my parents   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not personally - probably sent to my parents Why did you cease payments? Unable to afford, living abroad   What was the date of your last payment? Unsure (probably 2021)   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No     Claim form 23-5-24.pdf
    • While we wait for someone to explain how farage is any better than sunak  .. if not worse   One of many likely upcoming belly laughs   Reform chairman Richard Tice has accused the Tories of (reform like) “dirty tricks” after one of his party’s candidates withdrew his papers to stand at the last minute and endorsed former cabinet minister Sir Gavin Williamson. In a dramatic final 24 hours before nominations closed there had been fevered speculation that as many as six Tory MPs and other candidates could defect to Reform after Nigel Farage decided to stand in Clacton and become leader. But instead no Tories switched and Tom Wellings, the Reform candidate for the new seat of Stone, Great Wryly and Penkridge in Staffordshire, quit and put out a statement endorsing Sir Gavin.   Who does he think he is an Anderson, a Carswell !!! was heard at the reform HQ pub ... as Candidate brushed aside by Farage in clacton to run as an independent    Tice accuses Tories of ‘dirty tricks’ to persuade Reform candidates to stand down WWW.INDEPENDENT.CO.UK Exclusive: A furious row has broken out after a Reform candidate’s last minute defection to the Tories   :ROFL  
    • See what you think of the attached. I have to do some proofreading of an English grammar book for an Italian publisher this weekend - for money! - so I'm afraid corrections and suggestions will come in dribs & drabs.  I've totally knackered the layout, the numbering and the order of your Exhibits but there will be several versions done so don't worry about that ATM. Your arguments are superb. What is less superb is the way you jump from one to the other and back again, so I haven't changed your words, but I have moved the paragraphs around and given each section a heading. New bits are shown in red. Crossed out crossed out in black is something you've quoted from the government Code of Practice, but that has since been withdrawn so unfortunately that argument has to go. Your paras 7 & 8 don't harm your case but to me are waffle and can go.  Keeping the arguments clear & concise will always impress a judge. IMPORTANT - did you ever send Simple Simon a CPR request?   Defendant's WS - version 2.pdf
    • Björn Ulvaeus appeared on stage in East Yorkshire at a conference held at the Bridlington Spa.View the full article
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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just printed off the DPA letter


ethel_bloggs
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for my partner and myself.

 

I've addressed it to Penny Berryman, is this correct? We're going to post them tomorrow and send by recorded delivery so they should get it on Monday so I put Monday's date on them, is this also ok?

 

I was amazed when I read about this situation earlier this afternoon and indeed have spent most of this afternoon and evening reading about it.

 

Lloydstsb have generally not been helpful nor supportive to me, particularly during my divorce several years ago and also recently when my card was stolen and they refused to reimburse the stolen money because I knew who the thief was and tried to recover the money myself before involving them, so I feel that they owe me.

 

One thing that does worry me is that because of their mismanagement of my money, on many occasions they left me unable to pay other credit card bills and a loan that I had and so my credit rating is wrecked. If they decide to close my account, which from what I've read is a distinct possibility - does anyone know of a kind bank which will let me have a current account with direct debits/standing orders and a debit card?

 

Thanks for everything and I will keep you posted on what happens.

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Hello and welcome. Try Natwest Step Account. As a Bank they are as bad as Lloyds but I suppose they are all the same.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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Hello :)

 

I will have a look at the natwest one. thanks for that.

 

B/f is sceptical that this is going to work but I figure we've got nothing to lose but a bit of time, so it's got to be worth a go, hasn't it?

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Emailed the dpa letter instead, received standard reply from "Keith Boden"

 

Also applied for step accounts and recieved the paperwork today so hopefully that will all go thru ok and we'll have back up accounts ready soon.

 

Just have to wait n see what happens next.

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  • 2 weeks later...

Read the FAQs. They can charge a maximum of £10 and have 40 days from receipt of your payment.

 

Can you scan your letter and email it to [email protected]?

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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  • 2 weeks later...

well........... sorry I've not been here sooner - got all my statements and gone through them and the gits owe me £1264!!!

 

They also sent me a list of I presume manual interventions, they seem a bit gobbledegook to me tho :s

 

Just typed and printed off the letter before action and going to send it to customer care in the morning :D B/F has lost his nerve after speaking to his lawyer father about it, so it's just me now :(

 

Also got my parachute account in place.. natwest step acct.

 

Richard I will scan the letters as soon I get my scanner working (something wrong with the usb thingy)

 

Thanks everyone for your help.. I've read PrincessAphrodite's thread and it's made me even more determined, so thank you to her too :)

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Please, please PLEASE give this forum address to bf's father, it's unacceptable that as a lawyer, he should be able to put people off reclaiming charges unlawfully levied, he obviously is in serious need of re-education (Chairwoman Mao, me :D ). Even more worrying is that if he can put off your bf, who knows who else too?

 

Or maybe, when you get your money back, your bf will have more faith in you than in Daddy? :D

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hehe.. daddy's a nice man, just a bit old fashioned. When b/f saw the letter before action I had written I could see he was mulling it over in his head so we shall see :D

 

He is going to give daddy the link to here next time he goes to visit them :D

 

Forgot to say.. I've also contacted the LTSB insurance dept about getting a refund on my mis-sold PPI.. chap I spoke to advised on the best way to go about it and also wished me luck :D He wasn't bothered as he's leaving soon to take on a whole new career route (ended up having a good old chat with him (minor flirting even..), and got his full name and ext hehehe)

 

Wondering now if he'd be willing to say something aobut the penalty charges although I'm not sure he's in the right dept cos he's in the insurance bit?

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Whoaaaaaa!! is this a record? I handed the letter in to my branch at 4.30ish on monday afternoon and got a reply this morning.. that's about 36 hours turnaround, hehe.

 

It was just the standard.. it's your own fault blah blah if you dont like it go elsewhere letter with a leaflet enclosed.

 

Time for the letter before action one now.. something tells me they won't be as fast to reply to that one ;)

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emailed the letter, as well as intending to hand it in to my branch this afternoon on my way to work.. had the following replies

____________________________________________________-

 

CONTACT.US

to me

More options 13:35 (1 hour ago)

 

Thanks for your e-mail.

 

I have passed this on to David Just as requested.

 

Regards

 

Keith Boden

Lloyds TSB

Service Recovery

Birmingham

 

and.....

 

Berryman, Penny

to me

More options 11:57 (2½ hours ago)

 

I am out of the office on the morning of 12 April. Urgent enquiries to Nilima on 020 7*** ****.

 

__________________________________________________________

 

seems weird to see fictional characters referring to other fictional characters, (david just and keith boden) lmfao

 

will keep you posted further :D

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Not sure if you should post the number. It might be a direct line to somone. She's only doing a job. Our anger needs to be spread around it would not be fair to funnel it.

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  • 2 weeks later...

ooh errrrrrrr the 14 days is up tomorrow.........then I guess it's off to court we go :s

 

 

On a positive note however, they have agreed to refund me the PPI I had on a loan without protesting at all :D they've said they'll credit my account within 21 days of receving my acceptance. BTW... can someone explain what ex gratia means pls?

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This seems interesting.. am just on the money claim site.. starting to fill in the particulars and was going to use the customer care address, is this correct? anyway....... I put it in and clicked on look up and there are two solicitor firms listed at that address.. seems a bit weird to me, dunno bout anyone else, lol

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Hi ethel any more info on how you got ppi back would be helpful thanks

 

Empire.. I found it on another forum.,, hope I'm not being out of order if I post a link to it here.. http://forums.moneysavingexpert.com/showthread.html?t=117175, have a read through, although it is a rather long thread but full of templates and useful informations.

 

HTH

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  • 2 weeks later...

I've not received any statements since march on this account, which seems a bit odd and I know I went over my overdraft limit a couple of times in March/April so I just called their phone banking service and asked for the most recent charges so I can put the most up to date figures into the moneyclaim site.. how bizarre that now the operatives don't have access to that information and I was advised to call the account management dept tomorrow.

 

Just seems wierd to me that all the other times I've called up and asked to know the most recent charges they've always been able to provide them there and then :-/

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Empire.. I found it on another forum.,, hope I'm not being out of order if I post a link to it here.. http://forums.moneysavingexpert.com/showthread.html?t=117175, have a read through, although it is a rather long thread but full of templates and useful informations.

 

HTH

it is not all are the order to post a link to the MSE site. Martin Lewis is extremely helpful to us and we are always pleased to carry links to his site.
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Thank you for that Bankfodder.. In fact it was an article on Martin's site that pointed me over here :)

 

On the money claim site.. I din't tick the box that said about human rights violations.. is this correct?

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  • 2 weeks later...
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