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ethel_bloggs

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About ethel_bloggs

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. 22 months ago, my dishwasher, washing machine and fridgefreezer all packed up at the same time I didn't have the cash so a friend very kindly offered to let me buy it from her Studio catalogue and I took her up on it. Total cost of the three items was £990, which I paid in instalments of between £50 and £100 a month depending how much I could afford. It was only after some time that we saw that they add £25 a month 'service charge' but I would estimate that I have paid off at least £900 During the first year, I had to have the repair man out to the dishwasher 7 times and after 13 months the washing machine died completely (turns out its a known fault with the model) and the fridgefreezer is falling apart, and bits are dropping off the dishwasher too. I wrote to Studio in my friend's name about the washing machine, quoting the sale of goods act and stating it was unfit for the purpose as it should have lasted longer - they ignored all letters and phone calls and to be honest after a few months and some other problems I sort of forgot about it. According to the latest statement I still owe over £700!!!!!!! which my friend is insisting I continue to pay off as it's in her name and she's worried about her credit rating. I suggested sending them a final payment of say £100 as a goodwill gesture and stating this in a letter, cos I'm really feeling ripped off, but if they won't accept that I'm not sure what to do as my friend will insist on it being paid cos of her credit rating which is fair enough. Is there anything I can do? I really begrudge handing over money for an appliance that is history and two others which are very shoddy quality.
  3. hi guys.. not been around for a while but............. they paid up!!!!!!!!!!!!!!!!! claim settled in full
  4. I've had the confidential letter whose contents I can't reveal until it's returned signed and with the confidentiality clause crossed out. If I do sign it, and don't bother with the allocation papers, and they then renege on the deal, where would that leave me? any ideas?
  5. yeah I was thinking that too reload but I'm not very confident on the phone cos they bamboozle me and I forget everything I've read and learned here :s I really dont want to let them make me look/feel like a fool, know what i mean? The allocation questionaire has to be in by the 27th so I've given them until the end of wednesday to do somethhng and we'll go from there. meanwhile, if I do manage to screw up my nerve and ring them then I'll post it here. sorry for bad typing, i'm on the laptop and the keyboard is tiny, lol
  6. hmmmm weekend came and went and still nothing, not even a confirmation that they read the email. Am gonna resend it and give them til thursday I think. Allocation papers have to be in by the 27th sooo......... we shall see
  7. well...... the deadline came and went..... no response to the email and no money in the account... not sure whether to resend in case they ddint receive it or just go ahead with the allocation thing now :S
  8. still nothing..... 4 hrs to go, lol and ohhhhhhhh the irony......... b/f has just been offered a job at the financial ombudsman thingy, lol
  9. nothing yet........... 6 hrs to go til my deadline :S
  10. here's hoping adamski!! no response yet... 22 hours since I sent it :s I'll let you guys know as soon as I do
  11. here's hoping.. I must admit this is the part of the whole process which has made me most nervous cos I was afraid of saying the wrong thing and ballsing it all up, hehe
  12. ok........ this is what I wrote..... just waiting for reply or sommat to happen now Further to your correspondence of 7th June, which included your defence, please be advised that I am now in receipt of the Allocation Papers from the County Court. I would like to give you the opportunity to settle this matter without the need to go to court, thus saving yourselves a further £100.00 in costs. I will accept payment into my account of £****** + interest which currently stands at £***** + costs of £120.00. In addition, a further £**** was charged to my account on 9th May 2006 which I would also like refunded, which makes a total amount of £**** to be paid into my account by the close of business on Friday June 16th. Please let me know your decision. Yours Sincerely
  13. Thanks for that but how did you say it? I don't want to put it wrong and balls it up, lol
  14. bump someone pleeeeeeeeeese help with this bit :s
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