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    • Let me start by saying I feel tremendous regret, shame and remorse. I have some debt and personal life has fallen apart over the last year which has caused me to be careless. Doesn’t make it okay I know. In a positive way, i will never take anything in life for granted ever again. I want to volunteer and go back to being a good person. I need some advice/reassurance on the below so I can move on better from this experience. A few days ago I was caught at sainsburys, I paid for part of the food (about £5) and didn’t pay for the other (about £8-10) at self checkout. when I got to the exit someone in plain clothes asked to see my receipt and bag and that they worked for mitie. I told him the receipt was in the store bin (true) and he said he followed me round and knows I didn’t pay for all of it. he very sternly but calmly said he just needs my name then I can leave with the shopping. I said i am in a bad day and can’t do this and was on the verge of breaking down. So I handed him the shopping and slowly walked out. No name given (I read elsewhere this is good and makes it unlikely to develop) and I have no way knowing if police contacted. I overthink a lot and I wonder if they can track me via debit card or nectar card on the transaction. I also wonder if they saw me do it last month and have been waiting for me. I know someone who works at their head office and terrified somehow it will get back. I’m also terrified of being recognised in the street.    I don’t know what’s going to happen. I see a lot in the news today about shoplifting 
    • Hi, I’ve just spotted an Arrangement to Pay marker (TransUnion) on my Barclays Mortgage account for 1 month in March 2022. I’ve spoken to Barclays Customer Service and Complaints about this and they’ve given me some background but have closed my complaint: Direct Debit for mortgage bounced in February and I didn’t notice this at the time. Realised there were arrears in March and called customer service straight away. Offered to pay half the arrears on the call with the other half of the arrears the following month. I prob suggested or accepted this as had done that many years previously when I was a poor student with no adverse consequences. Paid in accordance with this. Barclays call notes report they informed me credit reference agencies would be notified and I indicated I understood. However, complaints team couldn’t access the call because it was too old. They advised I could request a transcript through GDPR and complain via ombudsman if still unhappy - I’ll process the GDPR request this week. Whilst it may be factual that I entered into some kind of arrangement regarding the arrears, it wasn’t clear to me that they would be treating it and reporting it as a formal payment plan along with the potential consequences of this. At no point did I agree to or request to “reducing my contractual payments” - I paid my contractual amount for March and April with 50% more on top. I guess it’s likely they did say something vague about credit reference agencies and it’s also possible that I may have agreed without fully understanding it would be different to a late payment marker. I’m not 100% sure of the impact of the AP but I believe it did tighten up balance transfer and new card offers (Lloyds group in particular) even though the rest of my report is spotless and I have many years managing multiple high balance cards. Although it may have been less comfortable, I also believe I had the means to pay the balance in full if I’d realised the impact at the time. Finally, it feels like Ive been penalised for speaking to customer services directly rather than just upping my payments to cover the arrears. Historically, I was under the impression that Barclays mortgages weren’t even reporting arrears of less than 2-3 months as late payments - although this may have changed since the last time I was in arrears. I’ve had a browse through threads about AP markers and it seems like removal is unlikely if it’s deemed factual but it may be worthwhile escalating to FOS or ICO? Will update with transcript details once I’ve raised and received a response to my request. I suppose the upside of this is that I’ll be even more cautious about negative markers in the future. Thanks, J
    • Rwandans claim asylum in Oz. Rwandans arrive in Australia after perilous journey to claim asylum | Immigration and asylum | The Guardian WWW.THEGUARDIAN.COM Hunters reportedly find five Rwandan men in mangroves on Saibai Island, a known crocodile habitat  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Those Cheeky Blighters at Ryanair!!!


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Neither was your post.

 

I was simply expressing concern for other passenger's.

 

Who may be disabled or not who do not need a wheel chair.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

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Guest 10110001
This is standard procedure for most worldwide carriers. Non emergency row 'legroom' seats (more commonly found on charter airlines) can be set aside for disabled passengers, but sadly most are now sold at a premium price.

 

Not on our respective carriers, I fly for a Middle Eastern major, and she flies for a LCC. In the 1980's I did holiday charters for AE and GK out of LGW on 732's and 1-11's, wheelchair users were never charged leg seats. They only paid a fee to the airports for service on the ground.

 

a disabled pax is boarded via the service doors (aircraft right).

OK I've been wrong during 20 years of flying, but cabin service doors are on the left side of the aircraft. Pax doors on the right - that's why its called the port side. I never board passengers while the cabin is being serviced.

 

To put disabilities into just 2 catagories shows a distinct lack of knowledge

Nobody is saying anything about 2 categories, my post says:

 

different handling procedures depending on the nature of the disability.

 

A standard wheelchair would not fit down an aircraft aisle (except maybe first class charter),

That's why pre-boarding exists & folded up it does, it's why LCC's allocate bulkhead seats to SN pax.

 

and although you may not realise, most disabled pax are well used to being last off the aircraft, as to disembark before hand is not practical and not desirable.

Nobody is saying otherwise. On LCC's pax spring out of their seats reaching for the overhead bins the moment seatbelt sign is turned off - sometimes before if I stop the aircraft before reaching the gate. On majors, SN pax can leave through door 1L as J/F pax can disembark at their leisure. We are last off the aircraft before signing it back to the company or onto next crew.

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Guest louis wu

You keep mixing your airlines.

 

One minute it's budget airlines and their policies/procedures (as per the OP by the way), and the next minute (when it suits), your talikng about your middle east carrier.

 

OK I've been wrong during 20 years of flying, but cabin service doors are on the left side of the aircraft. Pax doors on the right - that's why its called the port side. I never board passengers while the cabin is being serviced.

 

If you had understood, my point was that some disabled passenger are boarded AIRCRAFT RIGHT, STARBOARD side, via catering trucks. In 20 years you must have seen that, or are you doing pre flight checks at the time?

 

To not know that, makes me question your aviation credentials, it is after all the most basic parts of airline safety (became more important after kegworth). After 20 years, I hope you still don't get this wrong.

 

Aircraft left, port side, passenger boarding doors.

Aircraft right, starboard side, catering/service doors.

 

 

 

As to wheelchairs

 

That's why pre-boarding exists & folded up it does, it's why LCC's allocate bulkhead seats to SN pax.

 

Why would you take a folded up chair down an aisle, just to wheel it back down again? A standard carry chair would be used, the type with no arms and 2 small wheels at the rear.

 

A bulkhead seat will only be allocated to a disabled passenger if there is no emergency door at that row. Thats basic CAA/FAA rules and regs, it's to avoid a bottleneck in an emergency disembarkation.

 

 

On LCC's pax spring out of their seats reaching for the overhead bins the moment seatbelt sign is turned off - sometimes before if I stop the aircraft before reaching the gate.

 

So what do you fly, Low cost carrier, or middle eastern carrier?

 

You have no avaiation experience do you?, just making this up as you go along.

 

Flight deck would not make these type of blunders, and generally would have NO interest at all in the nature of the passenger, so long as they behave themselves.

 

 

louis

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Guest 10110001
If you had understood, my point was that some disabled passenger are boarded AIRCRAFT RIGHT, STARBOARD side, via catering trucks. In 20 years you must have seen that, or are you doing pre flight checks at the time?

 

Aircraft left, port side, passenger boarding doors.

Aircraft right, starboard side, catering/service doors.

 

Great! We have a backseat pilot contradicting himself.

 

If you are referring to an airport without jetbridges then an ambilift takes the SNP to L2 or L4 depending on the aircraft. If a catering truck if the way you board your SNP's then good luck to you. Im not a ramper so it isn't down to me how ground ops go about it.

 

A bulkhead seat will only be allocated to a disabled passenger if there is no emergency door at that row.

 

I've not suggested otherwise. At least its acknowledged seats are allocated for SNP's on LCC's.

 

Thats basic CAA/FAA rules and regs, it's to avoid a bottleneck in an emergency disembarkation.

 

A lot more to it that that, irrelevant anyway.

 

So what do you fly, Low cost carrier, or middle eastern carrier?

 

Between us we fly both. Me flag, She LCC.

 

You have no avaiation experience do you?, just making this up as you go along.

 

Flight deck would not make these type of blunders,

 

What blunders? With comments like those, it's you that's making it up.

 

and generally would have NO interest at all in the nature of the passenger, so long as they behave themselves.

 

Who mentioned anything about pax conduct?

 

There's no point in continuing this discussion.

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Guest louis wu
OK I've been wrong during 20 years of flying, but cabin service doors are on the left side of the aircraft. Pax doors on the right - that's why its called the port side. I never board passengers while the cabin is being serviced.

 

Aircraft left and right are pretty basic concepts, but I am sure you will agree, are essential that they are understood by ANYONE involved in aviation.

 

If you are having problems with this, then it's probably best not to embarrass yourself further, although I suggest you have a word with a colleague, just to refresh yourself.

 

You have no knowledge of my flying background, best not jump to conclusions;), or it may cause even more embarrassment for you.

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beware the man baring gifts

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Guest louis wu
beware the man baring gifts

 

'beware of Greeks bearing gifts'...relates to troy and the trojan horse.

 

I fail to understand this post.

 

Chesterexpress usually posts good concise advice, doesn't appear to engage in petty arguments, and contributes positively to any thread he/she is involved with.

 

Is there a serious message you are trying to convey, or just adding to your post count?

 

louis

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Well you seem to pick upon every single comment I make. I ask you What is your response to the first post of this thread?

 

That is if your trying to make a contribution.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Guest louis wu
Well you seem to pick upon every single comment I make . I ask you What is your response to the first post of this thread?

 

That is if your trying to make a contribution.

 

 

Only the pointless ones...ooops

 

I joined the thread late, and the discussion had moved on. I have experience in aviation and used that to answer specific points being made at that moment.

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  • 4 months later...
When a pax with a disability is pre-boarded they are assigned a seat near 2L or an overwing exit door, ...........

 

 

You can't put a pax with a disability in a seat on an overwing exit row. All exit row pax must be able bodied and free from any disability that would prevent them from operating the emergency exit. This even includes hearing problems which would prevent their hearing verbal instructions.

British Shoe Corporation - won :) BT - won :) West Lancs Council - lost :-x 02 - won :) British Airways - still fighting :o STOP PRESS - RSPCA - daughter won with letters I wrote :)

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How does a low-cost airline threaten airport security?

 

 

By reducing the costs of terrorism......

 

:grin:

British Shoe Corporation - won :) BT - won :) West Lancs Council - lost :-x 02 - won :) British Airways - still fighting :o STOP PRESS - RSPCA - daughter won with letters I wrote :)

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