Jump to content


  • Tweets

  • Posts

    • I have read through a number of similar threads, but one thing i'm not sure how to proceed about is that I live abroad in the middle east and have done for several years. The claim letter was sent to my parents address and I really don't want them to be harassed about this. I am sure I sent the original creditor a registered letter with my change of address but can't find this currently. I am not in a position to pay this, and tend to come back to the UK to see family at most once a year (less since Covid), so not particular bothered about my financial score...more concerned about harassment of my parents. I have not registered on the gov gateway or anything like that.  Details below (as best as i can), and thank you for taking the time to look into it. Also redacted claim form attached: Which Court have you received the claim from ? Civil National Business Centre (Northampton) If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS) Name of the Claimant ? PRA Group (UK) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 23/5/24   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM Tues, 11/6/24 (19 days)  Thurs, 25/6/24 (33 days)   Particulars of Claim   What is the claim for – the reason they have issued the claim?  The Claimant claims the sum of £7926 for an outstanding debt owed. On 20/4/18 the Defendent entered into an agreement with Lloyds Bank for a Credit Card under reference [16 numbers]. On 10/5/22 the Defendant defaulted on the agreement with an outstanding balance of £7296. On 28/11/23 the debt of £7296 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the Defendant in accordance with S136 Law of Property Act 1925. The Claimant has instructed PRA Group (UK) to act on its behalf and the CLAIMANT CLAIMS 1. The sum of £7925   What is the total value of the claim? £8481 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? I believe I sent a letter by registered mail of a change in address to abroad in 2021. Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not personally - probably sent to my parents   Did you receive a Default Notice from the original creditor? Not personally - probably sent to my parents   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not personally - probably sent to my parents Why did you cease payments? Unable to afford, living abroad   What was the date of your last payment? Unsure (probably 2021)   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No     Claim form 23-5-24.pdf
    • While we wait for someone to explain how farage is any better than sunak  .. if not worse   One of many likely upcoming belly laughs   Reform chairman Richard Tice has accused the Tories of (reform like) “dirty tricks” after one of his party’s candidates withdrew his papers to stand at the last minute and endorsed former cabinet minister Sir Gavin Williamson. In a dramatic final 24 hours before nominations closed there had been fevered speculation that as many as six Tory MPs and other candidates could defect to Reform after Nigel Farage decided to stand in Clacton and become leader. But instead no Tories switched and Tom Wellings, the Reform candidate for the new seat of Stone, Great Wryly and Penkridge in Staffordshire, quit and put out a statement endorsing Sir Gavin.   Who does he think he is an Anderson, a Carswell !!! was heard at the reform HQ pub ... as Candidate brushed aside by Farage in clacton to run as an independent    Tice accuses Tories of ‘dirty tricks’ to persuade Reform candidates to stand down WWW.INDEPENDENT.CO.UK Exclusive: A furious row has broken out after a Reform candidate’s last minute defection to the Tories   :ROFL  
    • See what you think of the attached. I have to do some proofreading of an English grammar book for an Italian publisher this weekend - for money! - so I'm afraid corrections and suggestions will come in dribs & drabs.  I've totally knackered the layout, the numbering and the order of your Exhibits but there will be several versions done so don't worry about that ATM. Your arguments are superb. What is less superb is the way you jump from one to the other and back again, so I haven't changed your words, but I have moved the paragraphs around and given each section a heading. New bits are shown in red. Crossed out crossed out in black is something you've quoted from the government Code of Practice, but that has since been withdrawn so unfortunately that argument has to go. Your paras 7 & 8 don't harm your case but to me are waffle and can go.  Keeping the arguments clear & concise will always impress a judge. IMPORTANT - did you ever send Simple Simon a CPR request?   Defendant's WS - version 2.pdf
    • Björn Ulvaeus appeared on stage in East Yorkshire at a conference held at the Bridlington Spa.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

RMA - telephone harassment


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5969 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Folks - at 8.00am every morning for the last 2 weeks my wife has had a telephone call on her mobile phone from a company called RMA

 

"this is a very urgent call from RMA, please can XX XXXXXX call us back on this number as soon as she gets this message"

 

My wife calls them back but they can't identify her and they do not have any record of her - she tells them not to call and the next day the same thing happens - only ever on her mobile phone and never a letter.

 

I am guessing that this is a DCA who only have her mobile phone as a contact number - we moved house 6 months ago and they obviously have no record of our new address.

 

any suggestions?

 

Shold we hit them with the stop harassing us letter?

Link to post
Share on other sites

First NEVER talk to these "people" on the phone as they will try and get you to agree to anything.

 

Obviously you do not wish to give them your new address so at the minute writing to them to tell them to stop phoning is out of the question.

As you know its them who ring each morning at 8-00am I would switch off the answerphone service and when you see their number appear just press the reject button or put the phone on silent at let it appear to them to be ringing.

Link to post
Share on other sites

Thanks,

 

having done a bit of digging on this site it looks like RMA are a DCA used by Barclaycard. I am suprised that they have contacted us because we have been paying off that account through Mercers and are up to date with our payments.

 

Having read previous threads RMA look like a bunch of chancers who ignore CCA requests. I suggest that they are 'trying this on' as Mercers and Barclaycard both have our current address and phone number.

 

We will continue to ignore them

Link to post
Share on other sites

I would also suggest logging all calls in case you decide to make a complaint at a later date. As ODC says, i certainly wouldn't give them your address. The less info they have the better!!

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

Link to post
Share on other sites

Hi scooters,

 

You say she is being hassled on her mobile by these empty headed burger boys? Can I just ask what make and model of mobile she has?

 

The reason I ask is because, I have a Sony Ericsson K800i and they have a couple of cools features on.

 

1. When you are on a call you can record the call and and it saves directly to the phones memory or memory card. This can be played back later. Using this feature activates a small beep which can also be turned off so the numpty dumpty at the other end doesn`t know he/she or it are being recorded. First answer the call, disable tone then record.

 

2. They also have a feature of only accepting calls from numbers stored in the phonebook. So, say you have 36 names and numbers stored in the mobile. You tick each one you want to accept calls from and the phone will ring if the caller is on your list. Any other broken brained baboon`s backsides and it goes straight to VoiceMail. However, should this happen you could disable your VoiceMail.

 

Hope this helps.

 

Regards

 

 

N.P

  • Haha 1

If I have helped or made you laugh in any way in your hour of need, then please click my scales <<<<<<<<<< ;)

Link to post
Share on other sites

It moves on -

 

RMA are now calling 2/3 times a day and giving us the "we don't send letters" line

 

- a letter from them turned up this morning - just mentios that they have sent us a default (we haven't seen one) and that they demand immediate payment.

 

I'm going to hit them with the CCA request and a telephone harrassment letter

Link to post
Share on other sites

  • 4 weeks later...

Hi All.

 

I am having problems with RMA. I have an ongoing complaint with Barclays. I closed an account back in 1998 and now chasing me for overdraft fees. Don't know how as closed in 1998.

Anyway i have been recieving a lot of calls from RMA and have told them that Barclays are investigating my compalint ans they should talk to them as to where they are with it not me as i will not be paying anything untill its sorted. Got a mouthful of jargon from them but told them to talk to Barclays.

Recently i recieved a postcard form RMA stating that someone will be turning up at my home on Thursday between 8am - 8pm and if inconvenient to ring. As this day was not inconvinient for me i waited in all day. At 19.15 hoyrs i rang RMA asking where this person was as i would like to explain where i am with Barclays as i had the paper work out and a plate of nice biscuits for my visitor. I was told noone was turning up and it was just away for me to ring them and discuss. I asked to speak to the manager on duty and he informed me that he could cancel the person turning up. I said no as i ahve waited in all day and i still have 45 mins for him to turn up and he may want a cuppa after ahard days graft. He said he wont turn up as he just cancelled it. I then asked who will be re embersing me with a loss of a days wages becuase no one turned up. Oh the phone went dead. I did enjot the buscuits tho.

 

I rang RMA next day and asked if i could speak to R McCormack, was informed he does not work on phones, phone went dead again. I rang back asking if i could complian about the phone being put down on me and if R.McCormack if he existed could contact me. Person on other end said no. Anyone have any ideas where i stand? Please help.

Link to post
Share on other sites

Hi Scooters,

Your RMA problem sounds suspiciously like mine, which is also tied up with Barclays. I started being hassled by them in November and didn't know why. The I discovered that Barclays were claiming they'd sent me a default notice which I'd ignored, so they had passed my account to RMA. This was for a Mastercard, but I had been keeping up payments for 10 years and hadn't defaulted. The same thing occurred with the Barclaycard. They claimed I'd defaulted and passed it to Calders, which belongs to Mercers which are Barclays by another name. I never received any default notices, and am in the process of dealing with the whole thing.If you want to read about it, my thread is

Payment demand out of the blue. Help Please!

I've been given lots of really helpful advise by others on this forum and I'm sure you'll get the same. The most important thing to start with is never to speak to these people on the phone, no matter how tempted you feel.

RMA are very slippery characters, but there is strength in numbers here and we can all help one another to defeat these tinpot dictators.;)

All the Best, Patma

Link to post
Share on other sites

Hi All.

 

I am having problems with RMA. I have an ongoing complaint with Barclays. I closed an account back in 1998 and now chasing me for overdraft fees. Don't know how as closed in 1998.

Anyway i have been recieving a lot of calls from RMA and have told them that Barclays are investigating my compalint ans they should talk to them as to where they are with it not me as i will not be paying anything untill its sorted. Got a mouthful of jargon from them but told them to talk to Barclays.

Recently i recieved a postcard form RMA stating that someone will be turning up at my home on Thursday between 8am - 8pm and if inconvenient to ring. As this day was not inconvinient for me i waited in all day. At 19.15 hoyrs i rang RMA asking where this person was as i would like to explain where i am with Barclays as i had the paper work out and a plate of nice biscuits for my visitor. I was told noone was turning up and it was just away for me to ring them and discuss. I asked to speak to the manager on duty and he informed me that he could cancel the person turning up. I said no as i ahve waited in all day and i still have 45 mins for him to turn up and he may want a cuppa after ahard days graft. He said he wont turn up as he just cancelled it. I then asked who will be re embersing me with a loss of a days wages becuase no one turned up. Oh the phone went dead. I did enjot the buscuits tho.

 

I rang RMA next day and asked if i could speak to R McCormack, was informed he does not work on phones, phone went dead again. I rang back asking if i could complian about the phone being put down on me and if R.McCormack if he existed could contact me. Person on other end said no. Anyone have any ideas where i stand? Please help.

 

cheers Patma

 

Wayne

 

don't speak to them on the phone at all - do everything in writing. Before you say anything to them in writing or verbally consider this -

 

the debt is 10 years old if you have had no dealings with Barclays on the subject fot eh last 6 years (4 in Scotland ) then they lose the right to collect the debt.

 

have a look around this forum for more advise

Link to post
Share on other sites

the debt is 10 years old if you have had no dealings with Barclays on the subject fot eh last 6 years (4 in Scotland ) then they lose the right to collect the debt.

 

have a look around this forum for more advise

Its actually 5 years in Scotland

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...