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wayneb36

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  1. Hi All. I am having problems with RMA. I have an ongoing complaint with Barclays. I closed an account back in 1998 and now chasing me for overdraft fees. Don't know how as closed in 1998. Anyway i have been recieving a lot of calls from RMA and have told them that Barclays are investigating my compalint ans they should talk to them as to where they are with it not me as i will not be paying anything untill its sorted. Got a mouthful of jargon from them but told them to talk to Barclays. Recently i recieved a postcard form RMA stating that someone will be turning up at my home on Thursday between 8am - 8pm and if inconvenient to ring. As this day was not inconvinient for me i waited in all day. At 19.15 hoyrs i rang RMA asking where this person was as i would like to explain where i am with Barclays as i had the paper work out and a plate of nice biscuits for my visitor. I was told noone was turning up and it was just away for me to ring them and discuss. I asked to speak to the manager on duty and he informed me that he could cancel the person turning up. I said no as i ahve waited in all day and i still have 45 mins for him to turn up and he may want a cuppa after ahard days graft. He said he wont turn up as he just cancelled it. I then asked who will be re embersing me with a loss of a days wages becuase no one turned up. Oh the phone went dead. I did enjot the buscuits tho. I rang RMA next day and asked if i could speak to R McCormack, was informed he does not work on phones, phone went dead again. I rang back asking if i could complian about the phone being put down on me and if R.McCormack if he existed could contact me. Person on other end said no. Anyone have any ideas where i stand? Please help.
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