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    • I had some contact with this company earlier in my working life but I'm afraid there's not a lot I can suggest that you haven't already done. During your grandfather's time  British Celanese was a subsidiary of Courtaulds. Courtaulds was subsequently (after your grandfather had stopped working there) acquired by Alzo Nobel. They in turn closed down the Spondon site and sold it. I have no idea what the number is that you are trying to call. It's a Derby (Spondon) area code but the number appears not to be allocated. From my slim knowledge of the history of the company I would have expected your grandfather's pension to be in the Alzo Nobel (CPS) Pension Scheme.  But Willis Tower Watson are the Pension Scheme Administrator of that scheme and would be the people who should know if your grandfather had contributed. Is your grandfather certain he contributed? Joining pension schemes wasn't compulsory in those days. Or might he have got his contributions returned when he left them? That happened sometimes back then. Sorry not to be of more help.      
    • I am sorry I am not aware of this report from IAS assessors? The Court will consider my application at a online hearing in June. The Court instructed me to send Bank copies of my sons condition proving he could not have been the driver I have heard nothing further. My son is not aware of any proceedings I have not involved him to avoid causing him distress, he has been sectioned a fair few times and I need to avoid this happening.
    • I am very pleased that the Court has taken the decision to allow you to  represent your son and hope that he is happy enough with that to relieve the stress he will also be feeling. I do agree that Bank parking are so insensitive, greedy, horrible etc etc to continue proceedings considering  in what it is a very minor case of a wrong number plate . Even their  own  IAS Assessors, who are normally hopelessly biased in favour of their members, went out on a limb and said  " The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." That is damning evidence and you must take that report with you as well as including that in your Witness Statement which we will help you with. I would expect that Bank would discontinue the case at that point.  But I am sorry to say  that you should not count on it.  
    • Evening all,   I have deliberated over this offer for two weeks and I have decided to take their offer. I do understand that some may prefer us to go to court and receive a judgement but with our personal circumstances and my current military commitment that could become an issue. I am so grateful for all the help and support you have all offered me over the last few months. I will continue to monitor this site and push all those that are being wrong to get in touch.   Thank you! what you all do is truly amazing!
    • When I first responded to the PAPLOC, and received that 29 page junk back it was accompanied with a letter saying that they had already responded to my request back on Feb 18th 2023,(I never received it). I was just clearing out some paperwork today and found a letter from Lowell, dated Feb 17th 2023, explaining that they were still waiting for the documents from PayPal, and my account was on hold  until further notice.  Does this mean they were lying and can it be used against them if this goes any further? I have now filed my defence, and have had an acknowledgement from Overdales and the court. A little threatening from Overdales , explaining that part of my defence was invalid because they have now complied with the CCA, and they were still waiting for the Default notice from PayPal.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Framing your posts without prejudice will not help, it can still be used as evidence. The use of WP is very misunderstood.

 

Is your real name is Jane Jennefiers? If yes we should be able to get your name changed to something else.

If I have been helpful please click on my star and add a comment.

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Hi Docman

 

I want to thank you for your advice.

 

Based on your post, I have drawn up the following plan.

 

1. CCA all unsecured Creditors. Include in the same letter a request to freeze accounts and accept £1 per month until I am back on top.

2. Explain to the mortgage company on property A what is happening and offer them a percentage of the differential between the sale price and the redemption fee in return for them agreeing to defer payments until end of lease and sale.

3. Do my best to stay in Property B until 209. Then sell and move into Property A.

4. Let litigators spend their time and money preparing a case. Less clear about what to do about that.

 

I will list all responses as they come in as a record for others in the future.

 

Again, many thanks for your post.

 

I have decided NOT to file for BR.

 

J.

 

 

Fantastic, JJ. And don't forget the last step - have a bloody good Christmas!

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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This is the first day of the new me...Strategics...

 

I have carefully read many posts regarding CCA.

 

Is it not better to request a freezing of accounts (Credit Crads, Bank ODs and Loans), offer £1 with a review in 6 months and ask for an interest freeze first. Then, if they decline to accept, follow up and ask for CCA?

 

I don't want to come over too agressive from the outset.

 

J.

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This is the first day of the new me...Strategics...

 

I have carefully read many posts regarding CCA.

 

Is it not better to request a freezing of accounts (Credit Crads, Bank ODs and Loans), offer £1 with a review in 6 months and ask for an interest freeze first. Then, if they decline to accept, follow up and ask for CCA?

 

I don't want to come over too agressive from the outset.

 

J.

 

 

JJ

I understand that and some creditors may be helpful. I suggest you start out by explaining that you are reviewing your financial position and would like to gather information about your liabilities. Hence you are making a request using the CCA.

The section in the Act is designed so that debtors can obtain information about their liabilities, precisely what you are doing. It is NOT designed as a means of avoiding payment. However, if a creditor refuses to comply, there are consequences which amount to stopping the creditor claiming.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Hi JJ, I did what you are thinking of first - ie requested that the payments be reduced to £1 for a short period until I got myself sorted out. I sent letters saying it was on the advice of the Citizens Advice Bureau. The ones who refused to accept the £1 then received the CCA letter - so far not one single enforceable agreement has appeared. The ones I am still paying £1 are still getting their money and I am gradually sending CCA letters to them on the basis that if they haven't got an agreement I am in a stronger position to make them a ffs offer. After all the ones who have been decent in all of this deserve better treatment than the ones who tried to destroy my life.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Good luck JJ

You have now started to take control. You will feel more positive as the time goes by.

You are in very good hands now and you are not alone any more, you have gained many new friends here that all want to help you secure your future.

 

Have a good Christmas and a Happy New year.

 

 

 

Geoff

Tip us a wink on my scales if you think I may have helped at all;)

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  • 1 month later...

Well. Bankruptcy is out of the question and I am in control.

 

It has been over a month since posting because I wanted to do something and learn something before coming back.

 

Could someone help me out on a couple of things.

 

1. I want to post a little bit of advice based on what I have discovered so far about protecting yourself from stress. Where should this be posted to be most helpful?

2. I cannot find the Template for requesting a signed copy of the original CCA. Could someone post the link.

3. I have a debt that is or was with Barclays but is being collected by CDCD (Central Debt Collection Services). I want to issue a request for CCA. But I believe this has to be sent to the bank's registered address for their Data Protection Officer. is that right? Or does that only apply to SAR? In any case, once a debt is with CDCS, how do you go about finding out their Data Protection Officer address?

 

Many thanks.

 

JJ

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Regarding point three.

 

A CCA request goes to who ever is chasing/you are paying fot the debt. So Iin your case you would send it to central debt collection services.

 

A SAR request goes to the data protection officer of the original creditor. So in your case Barclays.

 

Hope this helps.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Please move this to the best place if you think it is helpful.

 

****

Money is frightening to most people when they have not got it. It is a subject loaded with fear and that fear serves the interest of those who make money from lending money.

 

But that fear must be set aside if you are to deal with finances in a way that gives you a chance of getting out of your situation with your health in tact.

 

I am at the early stages of dealing with a terrifying amount of debt as well as recovering from a terrifying illness. But I have had a lot of support from this Forum and from other sources, all of which are accessible to everyone. So here is my first advice session.

 

1. Talk to the Consumer Credit Counseling Services. They offer a telephone appointment. Tell them everything but do not take their advice straight up. They told me to go bankrupt and they were wrong I think. But that does not mean they are not useful. They are.

2. Talk to National Debt Line. They offer a telephone appointment. Tell them everything. They told me absolutely not to go bankrupt. They were right I believe. But that does not mean they are always right and CCCS are always wrong. You have to make up your own mind.

3. Use this Forum. Do not be disturbed by bad stories and do not be lulled into false security by good ones.

4. Take the advice from 1., 2. and 3. above and make up your own mind.

BUT ALWAYS DO THIS:

5. No matter how broke you are, invest the £1 per month or however much it is for Caller ID on your phone so you can see the number of the people calling you when your phone rings. If you have not got a phone with a screen for caller ID, beg or borrow one. Program in your trusted callers so their name comes up when they call and you can answer them. Do not answer the phone to any other call and NEVER EVER EVER speak to your creditors on the phone. NEVER. You are not obliged to. Do not get seduced by the fantasy that you want to get it dealt with immediately. Wait. Think. Write.

6. When your creditors send a Budget Sheet for you to complete, NEVER USE IT. Only use the one provided by National Debt Line on their site. Or ask them to send you their pack. Often Creditors ask you for information that you are not obliged to give.

7. When you write to your creditors, always remind them not to contact you by phone.

 

That is it for now.

 

Did I mention not to talk to your Creditors on the phone?

Well, in case I didn't: don't!

 

More to follow.

 

JJ

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JJ

 

Glad to hear you have taken control. I know you won't be out of the woods yet, but it is easier once you realise you are on the right path through the trees.

 

CDCS will probably have to forward a CCA request to Barclays. Still send it to CDCS though, as Godmother suggests.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Nice one JJ.

 

I have not contacted the DMPs since l found this site as l dont need them.

 

But l have invested in a new saying.

 

THIS PHONE DOESNOT ACCEPT WITHHELD NUMBERS.

 

If they say l am being awkard by not allowing withheld numbers l say to them.

 

THEN I SUGGEST YOU TAKE THAT UP WITH SOMEONE WHO CARES or IF YOU DONT LIKE IT WRITE TO ME or from when l had someone calling me threwout the day and night and sending me strange text messages saying they only have 6 mths to liv and need to urgently talk to me.

 

IF YOU DONT LIKE IT THEN I SUGGEST YOU PUT IN WRITING TO MY LOCAL POLICE FORCE WHY THEY SHOULD HAVE THE BLOCK OF WITHHELD NUMBERS LIFTED. AS L HAVE HAD SOMEONE STALKING ME BY PHONE AND IF THEY FEEL YOUR REASON IS GOOD ENOUGH THEN THEY WILL LIFT IT BUT I EXPECT THEY WILL TELL YOU NO AS MY PERSONAL SAFTEY AND MENTAL WELL BEING IS MORE IMPORTANT THAN THEY LIES THAT TRIP OUT OF YOUR MOUTH EVERY TIME YOU OPEN IT.

 

either of them work as they then dont no what to say to me especially if l tell them to ring someone who cares.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 3 weeks later...

Hi Everyone -

 

I have a question:

 

12 Days is up. One CC Company have sent what looks to me like nothing more than the application forms for the Cards that I signed when I took them out. It has a Disclaimer saying it is regulated by the 174 CC Act; and my salary and signature. But at the top it says "Application" (though they have partially obfuscated it. And it is only one page. Does that constitute a CCA? Or are they trying to pull wool over my eyes?

 

Many thanks!

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The words 'sheep' and 'opticians' do come to mind.

 

Any chance you can de-personalise and post up a scan of the document supplied?

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Excellent idea. I will go into town Monday morning and do that.

 

It does look like I signed to say that I agreed to the terms of the 1974 CCA

 

On another note: Amex say that they do not freeze interest accounts until a Card is 180 Days in Arrears.

 

This is utterly unacceptable. In their initial letter, they present all this nonsense about how they are there to help even when their customers go through difficult times. Yet when it comes to it, they ask for information about your finances without telling you that you are not obliged to give it and they are quite happy to take money for 180 days from people who are struggling.

 

I wish I cold find the part of the Forum that quotes the section of the banking code that requires them to be reasonable. I am beginning to feel that it would actually be a good idea to go to court and get a real judge to say in real words what he or she thinks.

 

J.

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I attach 2 images of the two pieces of paper sent to me by Amex. To me they look like nothing more than Application Forms. In fact, though partially obfuscated, you can see the word 'Application' at the top of them.

 

My confusion rests upon uncertainty regarding whether they constitute a true copy of the CCA because the application forms do say that the offer is regulated y the 1974 CCA Act. But I also believe that a true executed CCA has to have the information set out below in it.

I can type out the words from the scans if you cannot read them.

 

Repayments

A term stating how the debtor is to discharge his obligations under the agreement to make the repayments, which may be expressed by reference to a combination of any of the following-

(a) Number of repayments;

(b) Amount of repayments;

© Frequency and timing of repayments;

(d) Dates of repayments;

(e) The manner in which any of the above may be determined; or in any other way, and any power of the creditor to vary what is payable.

 

Rate of interest

A term stating the rate of interest to be applied to the credit issued under the agreement

Credit limit

This may be a term or the manner in which it will be determined or that there is no credit limit.

cca_Page_1.pdf

cca_Page_2.pdf

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JJ

 

Definately wool/eyes territory. Have a look at a sticky on enforceable agreements at the start of the DCA section. The first post from 42man is particularily helpful.

You should also have a look at the case of Wilson v DTI 2003 where the House of Lords reinforced the CCA and said basically if ALL the presribed terms are not in the agreement, the agreement cannot be enforced.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Hi JJ

 

If this is all they sent you then it's unenforceable, like you say it is lacking all of the prescribed terms.

 

Your right the account is regulated by the Consumer Credit Act 1974, to the creditors potential cost they have not complied with it;)

Capitalism is the legitimate racket

of the ruling class.

Al Capone

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Actually, I would like to just clarify a few things to get really clear, if that;s OK.

 

1. If they do not supply a true signed copy of the CCA within 30 Days they are committing a Criminal offense: correct?

2. If they cannot enforce, it is unlikely they will be in a hurry to go to court. BUT this is potentially a problem for me because it means they will just go on adding interest to my account forever and will not necessarily accept my offer of temporary reduced payment.

3. Can I make them take me to court so I can get the judge to freeze interest and accept an affordable monthly payment?

4. They say that the do not freeze interest until the account is 180 Days Old. The say this is in the Terms and Conditions. Can I dispute this 180 Days interest?

5. What is the best way for me to exploit lack of the CCA?

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