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    • if the agreement was taken out jan 23, then she has not reached the 1/3rd mark so the car has not become protected goods under the consumer credit act.  this puts her in a very very vulnerable position regarding ever keeping the car....whereby once they have issued a default notice they can legally send a guy with a flatbed (though they are NOT BAILIFFS and have ZERO legal powers) to collect the car.  if the car is kept on the public highway then they can simply take it away and she will legally owe the whole stated amount on the agreement AND lose the car. if it's on private property i'e like a driveway, ok they shouldn't take it without her agreeing, but if they do, it's not really on but its better than a court case and an inevitable loss with the granting a return of goods order. are these 'health reasons' likely to resolve themselves in the very short term (like a couple of months?) and can she immediately begin working again ? i'e has she got a job or would have to find one?  answer the above and we'll try and help. but she looks to be between rock and a hard place . whatever happens she will still have to pay the loan off...car or no car....unless you can appeal to the finance company's better nature using health reasons to back off for xxx months.
    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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The Moral Initiative


sosumi
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A campaign to 'collect' on moral debts?

DCAs knowingly mislead people, ignore the OFT Guidelines and CSA Code of Practice. They harass, intimidate and threaten.

These are all fundamental issues. They are moral issues.

I'd suggest we start our own 'bills' for each DCA - and even the Original Creditors.

Each time they mislead, for example, would be one MD - Moral Debt.

So, say you have 4 letters from one Debt Collection Agency that aim to hurt and intimidate you - that would be 4 MDs. And 4 MDs owed by the Original Creditor... They 'referred' you, they are equally to blame.

Another example - Every repeated telephone call you receive from a DCA, when you have insisted on contact only by letter - 1 MD.

Think of it! Those people who get 30 calls a day, would be 'owed' 30 MDs.

Post their 'debts' every time they do it. Keep a tally.

Just something I've been thinking about. Morally, these DCAs owe us big time. Any thoughts anyone? :idea::)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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I wanted to call this 'The Beryl Initiative' - but didn't for what I hope are obvious reasons.:???:

The other 'Initiative' would be a campaign to get CAG posters in every library, so that people in Beryl's situation could find the help and support on here.

  • Haha 1

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Share on other sites

we could always set up a company and call them 20 - 30 times a day threaten em with "legal action" if they dont cough up :grin:

 

Or send them letters quoting various philosophical texts dealing with ethics and morality.

 

They'd need help with the long words, obviously.

 

Actually, that's a good idea - whenever you write to a DCA, get a thesaurus out and substitute as many words as possible with complicated synonyms.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Or send them letters quoting various philosophical texts dealing with ethics and morality.

 

They'd need help with the long words, obviously.

 

Actually, that's a good idea - whenever you write to a DCA, get a thesaurus out and substitute as many words as possible with complicated synonyms.

 

Funnily, I've been thinking about this. I don't know of any text in ethics that specifically talks about DCAs

 

:D

 

But there's loads of stuff about the morality of coercion. Cor, does this mean that my day job is finally going to relevant for something?

 

:-o

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Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

 

If I've been helpful, please click my scales. :-)

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Does this mean my degree is finally relevant for something too? Wow.

Think the basic principles of existentialism could cerainly be applied here.

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All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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What a shame for them:p Must be making an extra hole in their profits when added to the losses they sustain from people who learn about their rights on these damned internet sites :lol::lol::lol::lol: Maybe they will find out themselves what it is like to be hounded by debt collectors when they go bust.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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FOS complaints ‘not about evasion’ Credit Today News - 10/10/2007

Best to read it now (ie. while it's there!) :)

 

 

Another excellent find by Sosumi :)

 

This one needs to be kept for the DCA employees/excusers who occasionally interrupt with their "you're just trying to dodge" poop.

 

They probably won't listen though. They're brainwashed not to, and many of them actually believe the carp they're told.

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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I like the post in this discussion Credit Today online from Edward Pacey as it seems that some senior figures within companies are beginning to concede, albeit very tentatively, that there IS a problem particularly with the collection side of things. It's refreshing to see someone senior admit that DCA's need to be seriously sorted out.

 

I'm convinced that eventually things will have to improve and the DCA's will be reined in and brought under control. But how much longer is it going to take??

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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I've copied the Credit Today News Article here, and would like to thank Credit Today for making news like this accessible to the general public. :)

FOS complaints ‘not about evasion’ - 10/10/2007

Complaints to the Financial Ombudsman Service (FOS) about debt collection agencies are not from consumers trying to avoid debts, according to the lead ombudsman for banking and credit.

 

Jane Hingston (pictured) told delegates at the Civil Court Users Association conference that the complaints were about people being chased for debts they’d already paid or being chased by five or six different organisations for the same debt.

 

"The focus is more on the arrangement between lenders and collections agencies and the information that passes between them, than consumers trying to evade debts," she said.

 

Delegates raised the issue of the £400 case fee a company must pay if a complaint is investigated against it.

 

Hingston said the fee is reflective of the costs involved in investigating. "We think it is damn good value. You’ve got two months to resolve the complaint and even if they do come to us you get two free cases a year. It’s the same cost to us no matter what the outcome of the case."

 

The industry had previously raised fears that aggrieved consumers with false complaints will go to the ombudsman, racking up lots of costs. However, CSA director Godfrey Lancashire said there haven’t been complaints from members that they are being unfairly treated so far.

 

Steve Meakin from the Institute of Money Advisers said this worry is unnecessary. "There doesn’t seem as yet to be a lot of frivolous and vexatious claims. If there were I’m sure the FOS would take a different view on fees in future. I would hate to see a good idea undermined by vexatious claiming," he said.

 

However, Stephen Sklaroff, Finance & Leasing Association director general, said his members are starting to get claims compensation that are just below the charge for a case if it goes through the FOS.

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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I like the post in this discussion Credit Today online from Edward Pacey as it seems that some senior figures within companies are beginning to concede, albeit very tentatively, that there IS a problem particularly with the collection side of things. It's refreshing to see someone senior admit that DCA's need to be seriously sorted out.

 

I'm convinced that eventually things will have to improve and the DCA's will be reined in and brought under control. But how much longer is it going to take??

Yes I like it too DB. I get the feeling that many good people in business are genuinely shocked by the behaviour of 'bad DCAs' that we see so much evidence of here. I think it's encouraging. The 'rogue DCA's' are morally bankrupt. If people continue to challenge and expose their methods, their 'clients' will stop using them. That's why I love CAG. :)

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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I have read through the credit today online thread alluded to in previous posts, It seems to me that DCAs are cross that a 'few bad apples are bringing the whole industry into disrepute'.

 

Is it a FEW bad apples? What percentage of DCAs who are involved in consumer debt appear on this CAG section, Are there DCAs who follow the law and OFT guidelines? Bearing in mind that only a few debtors ever reach CAG I would think that even one mention on these boards denotes a bad apple. Research indicated?

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