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    • I see they're trying to round up asylum seekers and lock them up for about three months so they can be put on planes to Rwanda. I'm a bit surprised that this is legal.  
    • thought for the day "Prime ministers need a big strategy that tells you where you’re going, you need a bunch of tactics that get you there, and you need the ability to take everybody else with you."   Now I know you are all thinking 'why is the  UKs destination Rwanda ???
    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
    • Right that's exactly why so many drivers got caught, it had been that way for many years then suddenly changes with no warning
    • The hearing is 25th June, I have downloaded items to different organisations previously but they do it a simple way and I just cross out private things with a felt tip and sent to an email address.  I have looked at the instructions for CAG it seems extremely complicated especially this about having to use a system MSPAINT.EXE that removes your personal information. I am hoping one of my Grandchildren understands things to give me help, I have shown one of my daughters she said she does not understand the instructions. I have a PC and I mainly use a lap top, as previously advised I only understand the straightforward things, sending an email and using my scanner to send a document that I save in a file or send it to an email. I will try and find someone to help me, thanks for your help you have given me so far appreciate it        
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I need a new forum about hosting services


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I think we need a new forum for hosting services and domain registrars.

123-reg.co.uk has been messing me about since April. And it has still not given me the login details to me for my domain so that I can change my registrars and hosting company.

 

I don't know what to do. Can I sue them fo rmoney and wasted time.

The domain are company domains. Alborz.uk.com, and iraneuro.com.

They are just not taking any notice. They are sending me form one door to another.

I want compensation too.

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I used to use 123 all the time and have never had a problem with them I have now merged my 123 account into my Fasthost reseller account for more control, you could try getting in touch with Fasthosts who own 123 and see if that gets you any joy.

 

What details do you not have? Are they your 123 account details? If so you can retrieve them on the website thru the email account used to setup the domain names in question.

 

As for changing them once you can login you can just point them to different nameservers rather than changing the tag on them so you wont have any downtime nor paperwork to do so.

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Well I don't have my login details and my email has changed from the one that I have used to register the email.

So that is the problem. They still have not managed to give me my details.

I do not want to contact the perimium number and I have tried it once before but no luck. And fasthost do not own 123 reg , pipex do. All it comes down to is an office a few serversa and a bunch of wires.

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sorry about that confused 123 with ukreg (D'oh!) well as for them being owned by Pipex well there you have the problem Pipex have some of the worst customer support going and it seems they have carried that mantra over to 123 then.

 

Can you not retrieve that email account at all, I had a similar problem with another company and managed to resurrect my old BT Openworld account to get the email info might be worth a go.

 

Failing that you could complain to the relevant registrar like nominet that you have not received your details, have you received your registration certificate from them yet if you have then changing the tag should be easy and you can go through the registrars website rather than 123's

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Yes well that is the problem. My tiscali.co.uk account is the one that I registered with and I can't do anything about it because I have contacted tiscali but they have not been able to give me back my email.

This is a company website and they are costing me money. I want to make a claim for two months £500 pounds.

I really don't know what to do. This is the potential amount of money that I have lost from odd jobs from the web site not beening transfered on time for me to get mony.

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Hav you had the domain registration certificate through yet? You can go make a complaint to the relevant registrar like nominet to try and get it resolved.

 

I know its a premium rate number but you could claim that back after getting it sorted 0900 22 11 123.

 

You could also fax them on 0115 877 0213.

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I never realized I have to receive a registeration certificate. What does it look like anyways?

Is it a piece of card or something.

I didn't really know you had to get one.

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It looks like 123-reg.co.uk have neglected the service much too much.

I think I will call them on the perimium number and get the certificate to my post. Then I will claim back for their messy work by court.

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You should get a certificate with a peel off patch with a unique number on it (presuming a .co.uk) and you can use this to go to Nominets website and update various aspects of your domain name without going through your domain registration company.

 

The certificate I believe comes from the registrar rather than 123-reg (I might be wrong about that though) so you might not get any joy from them, when did you register the domain names as it can take some weeks to get the certificates

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