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Found 9 results

  1. Consumers who are forced to have prepayment energy meters put in should face a maximum installation fee of £150, the regulator has proposed. Currently such energy users - already the most vulnerable to debt - face a charge of up to £900, said Ofgem. As many as 4.5 million people use prepayment meters for electricity, while 3.5 million use them for gas. Ofgem is suggesting that the maximum fee should be between £100 and £150. For particularly vulnerable consumers, such as those in financial hardship or those with health issues, it says there should be no charge at all.
  2. I moved into a new rental property 5 weeks ago. When I moved in I realised it was a pre-pay meter. I hadn't had one before and immediately called to ask to change to a DD account. I was told I would have to wait a month then have a credit check and then if approved move off. I called today to start that process and whilst I was on the phone the customer service rep performed an Experian credit check and told me I failed and I could not apply again for another 60 days. I logged onto Experian to see my report which is a 989 score out of a possible 999 - an almost perfect excellent rating
  3. Hi, I have been receiving annual statements from BG for a couple of years now. Although it shows my annual usage (previous year) and expected usage for the coming year, it does not show any readings they have based this on or the amount of credit put on my meter via my card. I have e-mailed them twice requesting this information and both times they say it is impossible to give me this information. I have now just discovered when going through the screens on my meter, that although there is zero debt showing on screen 27 there is £4 wkly debt recovery showing on screen 26. Does this m
  4. On 28/9 I attempted to buy some Tyres from a well known online Tyre distributor, upon entering my Paypal Mastercard payment details, the payment was immediately declined. Thinking it was simply a glitch with the checkout / website I waited a few minutes and then tried again, which was also declined, finally I tried a third time and this payment was also declined. I then checked my emails, to find that I had three emails from Paypal confirming that each of those three declined payments had been individually deducted from my paypal balance, 3 individual payments totaling £736.68. I then
  5. hi guys Wonder if you can all help me please. n power are currently threatening to install a prepay meter in my home due to not being able to afford there bills this has been going on for years. We was in alot of arrears few years back which we was paying on standing order every 4 weeks without fail and our bills was coming down nicely then out of the blue they said that standing order was no longer a recognized payment and we should now pay by direct debit. I explained that my husband gets paid 4 weekly and if we set up direct debit then they are unlikely to get the money but
  6. Hi all, We have just moved into a rented house with prepay meters, which we have no experience with. Our first problem was not letting the utility company know immediately, as the stress of the place being filthy (which is a whole other thread!) and the normal moving stresses meant that we were just topping the meters up for 3 days. We have now switched them to our name, and have no real problems with the gas, which is used only for the heating, water and hob. However, we seem to be using around £10 a day on electricity for a small three-bed house - this seems really high to me. This
  7. Hi Got to say what an amazing resource this is! I'm new here but hope to be able to add something to the group Any advice anyone can give on the legality of this situation would be gratefully received. My friends son recently moved into a flat - it is the first time he has had to pay bills and suffers from a disability which means he can't communicate using the phone. He is also agoraphobic. British Gas obtained a Warrant of Execution for a debt incurred by a previous tenant, despite my friends son having written to inform them of his presence in the flat, the date he took
  8. Hello ,im new to the site so ill do the best i can. Back in September 2011 i moved into my flat having broken up with my girlfriend, lived there for around 5 to 6 months constantly topping up the meter with credit. during this time i was constantly visiting my ex girlfriend to see my two children over time we decided to give things another go. i pretty much stayed with her constantly. we had a minor fight in October last year and i came to stay back at my flet for one day and one night having put £10 credit on the meter. We resolved our quarrel and i continued to st
  9. We are both in our early sixties and on pension credit. Recently we have lost two close friends with one passing away just before Xmas. Although we have no intent for dying just yet, it will happen at some point. You never never know when your time is up! We have looked at some over 50's plans and pre pay funeral plans on the Sun Life website. For £25 per month I get £4545 cover and need to pay until I am 90. If I die in the next two years no pay out. Similar applies for prepay funeral however they lump in a load of extras that we don't really need. we
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