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    • The neighbour's house is built right on the boundary so the side of their house is effectively the 'wall' in our garden separating the two properties. It's a three storey house and so the mortar poses a potential danger to us. Because of the danger, we have put up an interior fence in our garden to ensure we don't risk mortar dropping on us. That reduces the garden by 25% which is not only an inconvenience, but it's the part of the garden where we had lined up contractors to install a patio and gazebo which we will use for our wedding reception in less than 2 months. We have spoken to the neighbour's caretaker who is on the case, has spoken with a roofer and possibly a scaffolding company, but there are several issues. They don't seem to understand the urgency. As long as there is a risk of falling mortar, we can't carry out any work in the garden, and unless they hurry up, we're looking at cancelling our wedding as it's not viable to book a venue because we can't use our own garden! Also, they want to put the scaffolding up in our garden which would be ok with us if it was a matter of a few days and they hurried up, but there is a tree (most likely protected by the conservation area), so most likely they can only reach part of the roof with the scaffolding if they put it up in our garden. We suggested a roofer with a cherry picker but they seem to want to use a company they've used before. Any and all comments, suggestions, advice is more than welcome.  PS. does it make any difference that the neighbour is a business (ltd) and not a private dwelling?
    • No apology needed, thank you for what you do I am glad to hear they paid. well done on getting back what is yours
    • Apologies all for the late reply and info, i have been away with the Army. They have paid I accepted the offer on the 5th of May, and they paid on the 17th of May.
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Damm vs Halifax


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Please click the "Report " link

 

at the bottom of one of the posts.

 

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Start your own new thread

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Hi

 

I have spent the last hour or so, lookin through threads that people have started in regards to making a claim against their banks for the unlawfull charges that they have incured, many of them start with the same question, where do i start? to which the answer has been read the f.a.q, Here is my question, where in the f.a.q does it say wher to start? i have read all 7 posts in the f.a.q and none tell me where to begin, is this the correct f.a.q

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=5

 

 

Just for info i have my bank statements and have worked out that i have been charged £736 since december 2005.

 

a direct link to the f.a.q that i need would be greatly apreciated, or a pointer wher to go next.

 

 

thanks in advance.

 

David

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Click on the link you have posted, and you will find 'Step-by-Step instructions'

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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i feel like such an ass, i only saw the 7 bold threads at the top of the page.

:oops::oops::oops::oops::oops:

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Share on other sites

can i claim for unauthorised overdraft charge's

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

Link to post
Share on other sites

Yes, it's in the FAQs, honest!

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Ok worked out all my charges and will be sending my first letter in the morning. Im just posting now so i remember when i sent the letter and will update in due course with any developments.

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Share on other sites

i feel like such an ass, i only saw the 7 bold threads at the top of the page.

:oops::oops::oops::oops::oops:

 

LOL.... best of British with your claim!

Just the FAQ’s ma'am. Please read 'em thoroughly before jumping in. Cheers :)

 

Find all the letters under the rainbow here

 

Being a man, I am always right (however I will make no admission of liability if you have misinterpreted my instructions!! :) ) If you are in any doubt, then consult a professional. All opinions offered on this site are just that, and should not be taken as legal advice.

 

Halifax - £1400 reclaimed. Now on a crusade to help others!

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i think i will start a fresh thread with my claim details and hopefully this one will fall of the forum. i realised you have to be logged in to see the other threads in the f.a.q thts why i didnt see them. maybe thats why so many noobs ask the same questions.

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Share on other sites

Good Luck and stick with it.:D

Sent Data Protection Act to Halifax 13.6.06

Daughters Data Protection Act sent to NatWest 5.6.06

Natwest sent statements on 24.6.06 Daughter owed £204.00 Preliminary ready to go.

Halifax sent my statements today(26.6.06) Owe me £1702.00

Preliminary sent on 27. 6.06.

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i realised you have to be logged in to see the other threads in the f.a.q thts why i didnt see them. maybe thats why so many noobs ask the same questions.
hmmm interesting comment. I've never thought of that as I'm logged in each time I come in so have never had this problem.

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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When you find out can you let me know

 

When who finds what out?

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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theccans if you are still stuggling to find the letters make sure you are logged in before going to the f.a.q, because they dont show up to none members. heres the link again

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=5

 

hope this helps and good luck with your claim.

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Share on other sites

The canns can you start your own thread please as this one is being hi-jacked answering you.

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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Hi i decided to start my claim in a new thread. anyway, sent my prilimary request on the 12th june requesting that they refund my penalties totaling £736. recived a letter today(16th june) dated 14th june saying " we,re keen to deal with your concerns as quickly as posible. A customer relations manager will investigate the points you have raised and you will recive a reply shortly, but certainly no later than 4 weeks ".

 

So my question is which i think i already know the answer, do i wait just the 14 days and send another letter?

 

what letter would be my next step? this one?

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=92

 

Thanks in advance

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Threads merged - please stick to one thread.

 

Yes, follow the step-by-step guide. If no settlement received after 14 days then move on to the next step (LBA).

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Ok thanks,

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

Link to post
Share on other sites

Ok update, i recived a letter from halifax yesterday 17th june, usual blaggg "Thanks for your recent letter....... good will gesture..... £216..... Final settlement".

 

Obviously i am not going to accept this as final settlement.

 

So do i wait untill the 14 days are up? which will be 28th of june, or do i send them a reply stating i will accept this payment but not as final settlement and will still persue my claim for a refund of all chrages? Is there a letter i can modify for my own circumstances in the library for this purpose? Do i fill the "Acceptance form" in that they sent me?

 

Thanks in advance

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Share on other sites

This is what we wrote to them

 

Thankyou for your letter dated xxxxxxxxxxx

 

I respectfully decline you kind offer of xxxxxxx in full and final settlement of my complaint regarding bank charges I will of course unconditionally accept it as a partial payment of the charges and retain the right to persue the remainder through the courts if neccessary.If you wish to send me this partial payment then you can send me a cheque made payable to xxxxxxxxx etc

 

As for waiting until the 28th there is a divided oppinion here some say wait they could change their minds ....others say they have stated that its in full and final l settlement ..........you can move to the next stage ......its entirely up to you what you do ........we moved on once we knew it was their final offer

 

We didnt fill in the acceptance form as we emailed it to them....they did not reply so we moved to the next stage

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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  • 2 weeks later...

Ok tommorow will be 14 days since i requested a refund, have wrote out my L,B,A and will be sending it in the morning recorded delivery.

I was sent a final settlement figure/good will gesture from this address

 

Customer relations

Halifax Plc

PO box 548

Leeds

LS1 1WU

 

Shall i send my lba to this address or to the trinity road address, just asking becuse i got no reply from the leeds adrress.

 

Thanks

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

Link to post
Share on other sites

I would go with the latest address.....

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 2 weeks later...

Update, i recived an offer of £650 as full and final settlement, only £80 away from what they owe me, im thinking i may accept the offer but am not happy with the other conditions imposed.

 

"I am prepared to increase my offer to £650 in full and final settlement of your complaint. I will reiterate that future valid charges will stand and reserve the right to close your account if you do not manage it correctly."

 

So if i accept this payment, am i giving up my right to make future claims?

 

Maybe i should just take it all the way, at the end of the day thats £80 of my money. Damm decisions, what do you guys think?

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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Take it all the way. It's your money.

 

If you don't want the extra £80 I'll have it :-)

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 2 weeks later...

Ok my lba expired on thursday. I decided to give the halifax the benifit of the weekend to see if they would respond to my letter, which they didnt. I have just completed my moneyclaim. how long does it normaly take to get a response from the halifax / court to process the claim?

Halifax owe = £736 + interest.

Sent preliminary approach letter 12th june

Offered £216 refund on the 16th june

Sent LBA 28th june

Offered £650 refund 6th july

filed moneyclaim on 18th july

-----------------------------------------------

Lloyds tsb owe = £479 + interest

Sent data request info 13th june

Sent prelimery approach 17th july

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