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    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Olden v Barclays Bank


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Are you added to her buddy list ........ could be she has restricted pm's to buddies only

 

Hi there :oops: YES I am afraid you are right I have just unticked it now!! sorry

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Hope it's OK I have to get an early night, I look after my 18month old baby granddaughter every Monday and Tuesday, 8 oclock number two daughter rushes in with three children for breakfast! and then takes the other two to school ,( where she teaches) so I had better be fit after my hard working weekend..... Then I have to ring court, and start printing what I need..... val

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Hi jenny if you are around, I have been a bit busy sending emails and letters of another kind of complaint to Ideal Shopping. 2 tems I sent back they have not refunded they have confirmed receiving and say they have refunded. I have sent seven emails, letters, with copies of my Barclaycard statement, Barclaycards verbal confirmation no refund received, and phone calls since end of August, and even today they keep repeating they have refunded. Talk about hitting your head against a brick wall WHAT NEXT. val.

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hi Val, how frustrating, how about they show you their bank statements where they refunded the money to you.... not a hope in hell I bet.. tell them you are taking it to the financial ombusdman, but dont give up.

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give the financial busman a ring and explain what is happening, they may interven if you have the statement proof.. and write to Ideal Shopping on your behalf, worth a try;) Off to bed now, just watched a scarey movie so will prob be awake half the night!

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Yes give them a ring (my sister did when she had a problem and they acted straight away) I am sure they will help with this problem especially as you can prove that you have not had the refund and that Ideal Shopping are ignoring you... it may be that they have refunded the wrong account and need to investigage but of course they cant be bothered to look into that !

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HI Val, any luck with the busman?

I rang ccc today, the court manager or was it listings not sure, rang me back they only received my letter today!.... but could not find my email... anyway, they are going to do their best (as I complained that they had lost my last application) to get me on the 19th if I didnt mind such short notice.... but I will have to wait and see if the notice arrives.. but there is a slight glimmer of hope I might be with you.

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Hi Jenny I phoned the FO and the chap informed me that they do not handle issues of this nature if I were complaining about barclaycard they would, but this is not in their jurisdiction and told me to ring consumer direct. ( by the way I never dial the 0845 numbers they give out, I go to the site saynoto 0870 for the geographocal) the chap advised me to send the letter again this time by recorded delivery and with print outs of all the emails , copies of statements etc, as they could not ignore a recorded letter, ha ha ha I said don't make me laugh , give them seven days to pay and if no joy phone him again. I said this is so wrong, I should not have to be spending all this time and effort because someone in a multimillion pound business has made a mistake. does it ever end!!!

oh also, i phoned the court and they said that as this is only a brief hearing for application to stay, there is nothing required before the hearing and in fact only the applicaiton and objections relating to the case on the day, also I think a brief list of expenditure?

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I started printing out the stay ojection bundle today so have reams of paper, but do you mean you only need the original application with objections or add the bundle docs as well.... with regard to expenditure, how about 7 months x 3 hours a day x £15 an hour = a nice handsome sum!!!

thanks for the 0845 info, had heard about it, but didnt know how to get the numbers.

hope that consumer direct can help.. think you will have to add some compensation to your claim for all the effort, stress etc., that this has caused you.

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SAYNOTO 0870.com-non -Geographical Alternatives I use this one, there are several of them. I have saved quite a lot thanks to this. did yo know about these numbers? how they operate to earn money for the recipient thats why they keep you waiting playing their wonderful music to you, the whole sordid business of these numbers is to be raised in parliament next year.

 

strangely enough I stayed up very late last night printed off all the stay bundle!! I thought I should try to understand some of it and pick out the important bits, but I don't think we need it, I am not sure about the application but I would think it's the one we have already submitted, why would we need an updated one? as for expenditure yes we deserve compensation the amount of time we have devoted to this.

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Diff is 0870 = about 10p/min!

 

0845 = 2p/min or cost of a local call

 

Drives me mad as I get ALL my calls, local or national, free on my call package. But these numbers I have to pay for.

 

My MP got complaint from me about DVLA having only 0870 no. for contact and is investigating.

 

Slick

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Hi Olden, was reading about your bundle for stay hearing on Mac and Ja-de`s thread. you might find this worth adding to it.

http://www.uswitch.com/Press-Room/Index.aspx?downloadfile=THE-%E2%80%98BIG-FREEZE%E2%80%99-LEAVES-ONE-MILLION-BANK-CUSTOMERS-OUT-IN-THE-COLD

 

It give lots of information on how much banks have paid out and how much profit they are making from the FSA waiver.:o:o might help to annoy judge and get him/her on your side,:rolleyes: I am going to try it at my hearing.

regards Stone:D

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Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

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Diff is 0870 = about 10p/min!

 

0845 = 2p/min or cost of a local call

 

Drives me mad as I get ALL my calls, local or national, free on my call package. But these numbers I have to pay for.

 

My MP got complaint from me about DVLA having only 0870 no. for contact and is investigating.

 

Slick

 

Exactly slick, I get mine free on my deal with carphone warehouse, and since I discovered sayno to 0870, I never ever dial those numbers, I have saved a lot on this, the Ideal shopping numbers are 0870 and 0871, the other thing you will notice is that you get answered straight away on the geographical number not so the others.

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Hi Olden, was reading about your bundle for stay hearing on Mac and Ja-de`s thread. you might find this worth adding to it.

to try it at my hearing.

regards Stone:D

Hi stonde I have just read that thanks so much I will add this to the others, in readiness.

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Hi Val, hows the bundle going? I printed & photocopied more today.. but with the possibility of yet another postal strike next week I will ring the court Monday to see if I have managed to get the same oral hearing as you. Im going to Lancaster sat/sun to see my sister so wont be able to do anymore for my bundle until next week. I just thought, do we have to submit all the actual bank statements x 3.... hope that the soc's are enough for this hearing

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I have just phoned the court again because I wanted to ask if they had any idea whether the bank would turn up for this sort of hearing? I spoke to clerk and then a woman who seemed more involved in the case, and finally she put me through to a Graham Driver, he said that he did not know but wouldn't think the bank would attend, he said there are a lot of people attending that day, also i asked about what to bring he seemed to think just bring what you thought was approriate to the Application. and he didn't give me a straight answer as to whether a new application was needed so I still don't know but he said if you have submitted everything its all here, so what amount of work to do on this Stay Bundle, I have copied everything, I don't know if I should take 3 copies to the court or post one myself to Barclays. He also said that even if you did get your stay lifted, its unlikely any case will be arranged until after the OFT case, and that if the bank lose they will most probably appeal, as is the same if they win, WE will have to appeal. This is beginning to sound like a waste of time again!!!

I don't think it requires doing any soc or statements at this stage,

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tezl... you will get it removed again!! lol

Val, by the sound of it the oral hearing is going to be just a formality where the outcome has already been decided, also it seems that a bundle is not going to be looked at ... from your comment "but he said if you have submitted everything its all here,". Im waiting to see what barclays defence is, if anyone gets a copy of it to post on here... I think most effort should go into the skeleton arguement which would outline to the judge your main objections and personal reasons.

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