The Woolwich??

[Movingon]

Bearing in mind recent happenings around the forums, I would suggest putting in a separate document scheduling all the charges you're claiming in that claim.

[rogerebaker]

I sent them a print out of the spreadsheet without the 8% interest. Cant see that it does any harm. At least it shows them that your serious and making an effort.

[Technium]

Ok finally got round to sorting this out, have sent the first letter asking for payment of £6235 not including 8% interest. I have enclosed a detailed list of dates which the charges were applied, how much for and what type i.e Unpaid DD etc etc so is that it now, just sit and wait???

[Guest Mumofthreeboys]

Ok finally got round to sorting this out, have sent the first letter asking for payment of £6235 not including 8% interest. I have enclosed a detailed list of dates which the charges were applied, how much for and what type i.e Unpaid DD etc etc so is that it now, just sit and wait???

 

Well done. Wait 14 days and then send the next one.

[Technium]

Ok got a letter this morning (26th) stating some guy called Mike Brophy - Head of Customer Relations is dealing with this and aims to contact me again by 19th September.

 

This date is obviously passed the 14 days I gave them, do I take it that after 14 days I send them the 2nd letter or just sit and wait until they get back to me?

 

cheers

[paddym]

hi,

you stick to your deadlines dont let them dictate to you when they will be in touch you gave them 14 days so stick to it if they havent responded to you within the time frame you take the next course of action !

paddy

[Technium]

ok 14 days are up so now sending 2nd letter "letter before action" tomorrow so see what happens after this one then.

 

 

cheers

[paddym]

thats it you stick to your timescales not theirs good luck !

[Technium]

ok not been doing anything for awhile as am abit skint but still in the front of my mind. Anyway the Woolwich sent me a standard letter saying we'll get back to you, which i obviously ignored and now the date has come when they said they would respond by and have sent me another letter basically saying their terms are legal, we signed a contract blah blah and sorry were not happy howeve as a gesture of good will they will refund me £120 of the £6K the owe (damn insult) and as we have an OD limit of £750 and were currently £500 OD they are reducing my OD limit immediately to £200.

 

Looks like theyre trying to scare me now, just wondering how were going to cope come pay day when we cant use the over draft

 

Banks, I hate them!!!!

[paddym]

Two can play that game if it were me i would switch accounts pronto and get my wage paid in there let the woolwich wait for their money they can take it out of the 6k they owe you thats just my opinion what i would do but then im a little wreckless at times but my money is just that MINE !

[rogerebaker]

They did this to my daughter and i wrote a scathing letter to them telling them they wernt going to scare me off with their bullying. I quoted the banking code and after about 5 days I got a very apologetic letter saying they would put the matter on hold until after the court case

[Technium]

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