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    • It’s all unsecured loans and credit cards. Mainly loans now though as most credit cards are paid off.   so 95% unsecured loans.   I just don’t know my situation job wise it’s almost impossible to say whether it’s likely or not just don’t want to be caught out by it. My mental health trying to pay this off has taken a huge hit also if I’m being honest. I feel like mentally I need some kind of respite and the credit file cost is something I can accept also. 
    • Depends on whether part of the roof needs to be replaced and whether it is a standard roof type,  but the works should only take a day or two. Someone I know had a whole semi-detached roof replaced in about 12 hours. Suggest you put it in writing to the business about the issues you mention in your post.  Also as business premises, you could also apply pressure by contacting local Council if necessary. 
    • Thank goodness it's not your roof and you get to foot the bill! How big are these bits of mortar? How often are they falling into your garden? Hourly, daily? Just go ahead with your plans, of course, they're not going to be worried by your time pressures and the urgency of the situation, so simply carry on as you would have done and I'm sure everything will go fine. Unless there is a danger to life and serious structural issues which mean you cannot venture into your garden, then IMHO there is little more you can do less for what you have done so already and made them aware of the issue.
    • Hi all!   Thank you in advance for any help you can give me!!    I parked up (at 18:08) in a rush, entered my Reg and paid for an hour of parking. At 18:20 I got a ticket for not paying for parking.    I've just looked at my receipt and noticed why ... I put "22" instead of "21"  when i put in my Reg. yes... what a stupid mistake.    I seem to remember there being a court case or a rule change about entering the wrong reg but the company wasn't at a loss because i had paid for the parking just technically for the wrong car. Am i making that up?    Any advice would be gratefully received, even some key points i have to hit when doing the appeal      
    • You haven't returned to the thread to give us your views, but a couple of other things strike me which you should consider: 1. You say that at no time was your father's licence revoked by the DVLA. It didn't have to be revoked. It expired in September and his "entitlement to drive" (of which the licence provides proof) expired along with it. He could only continue driving whilst his application was being processed by virtue of s88, and it seems clear to me (based on what you have said) that he was not able to take advantage of the benefits provided by that section. 2. The letter he received threatening to revoke his licence was probably a template letter sent when any medical issues are brought to the attention of the DVLA. But it is clear that beyond September until it was eventually renewed, your father had no valid licence to be revoked. I believe a "not guilty" plea in court will fail. The basic facts are that your father's licence expired in September, it was not renewed until February because the DVLA were looking into his medical declaration and he could not take advantage of s88. So in December he had no licence and no entitlement to drive under s88. The facts that he believed he was fit to drive and that his licence was eventually renewed may mitigate the offence but they do not provide a defence. I also asked whether he had received a summons (very unusual these days) or whether he had received a "Single Justice Procedure Notice". The way to proceed from here differs slightly depending on what he has received so if you let me know, I'll advise further.  
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CatLover64 v HSBC


Catlover64
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Now I really am ******* steaming mad:mad::mad::mad:. Got a nice little letter yesterday from Metropolitan, saying the overdraft has been passed to them. In other words, I now have a default against me -GRRRRR. Had a nice talk to the lady on the phone, and told her in no uncertain terms that the matter had now gone to court, and HSBC were fully aware of this, as I had written to them on the 7th July via recorded delivery declining the ex-gratia offer as it had now gone to court. I was then told HSBC never told Metropolitan ANYTHING!! It wasn't even as if I had been ignoring them - quite the opposite! Anyway honey, I says - not my problem. All this will be going into my court bundle....

 

I'm going to talk to the lovely people at HSBC tomorrow and ask them what the hell they're playing at. Clearly, my letters are having no effect at all. Nobody talks to each other, and this is creating an even bigger mess now -GRRRRRR.

 

Once this is resolved, can I complain to the Financial Ombudsman? They've already advised they will look at the issue of the card once this is over...

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of course you can - keep records of who said what and when.

 

another little fact i've learned since helping out here -

every time someone complains to the fos and they investigate - it costs something like £300 to the bank - if enough complained - i think they would soon stop doing this kind of crap.

you do know that hsbc owns metropolitan and dg is their solicitors too (just as dg is hsbc's in-house solicitor) they are one big happy family

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Hi Lat - thanks for the response :D. Yes - I did know from reading previous posts that Metropolitan & DG are all subsidiaries of HSBC!!

 

Spoke to HSBC this morning, and asked to speak to a manager whose name I have a record of. It's like speaking to a robot....

 

I explained that this should never have gone to Metropolitan, as the account was in dispute (i.e. is now in the court system, for the refund of charges). I told her I thought it would have been sensible to wait for the outcome of the court proceedings before taking further action. But then she got very stressy and said she did not choose to discuss the matter further. Honestly - it was like talking to a brick wall!!:evil: :evil: :evil:

 

So I then called the Financial Ombudsman (They must be SO sick of me - I already have a complaint in hand with them!!). And I have been told now the matter's gone to court, even after the conclusion of proceedings, they cannot help! I know what I've read from Latty, and FO's office told me previously they would deal with the matter of the card as it could be viewed as retaliation.

 

Now I am confused - What would be the best course of action now?:?

 

HELP!!!

 

TIA

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Thanks Latty - will check out the FO's website as well. But thinking back, I'm sure they CAN investigate the bank's behaviour even after the court case is concluded. Remember Kevin (Lloyds)? And I'm sure they told me the same thing when my card was taken. I'll look back in the thread, and check my notes.

 

Meanwhile - will write to Metropolitan setting out my position, so they have all the facts. ;)

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OK - Have now written to Metropolitan setting out the facts and sent the letter via Recorded Delivery, which I know they have received. At the same time, I've sent my first nudge to DG, asking that they consider my claim in full as I could not reasonably know all the facts before. In any case, all the entries WERE within the six year limit when I started. Still haven't heard anything from the court, so will leave it another week before I call again.

 

Even though the debt is now with MCA, does that mean a default has been recorded against me? I have not actually received a notice, just a final demand...

 

Any help or advice welcome -TIA :)

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Forgot to add - As HSBC have now closed my account (Like I care!!), I cannot now access my account online, therefore cannot send any e-messages or get an accurate balance.

 

Is it worthwhile to write another snot-a-gram expressing my unhappiness about the way things have been handled by them? And can I still complain to the FO about their behaviour after the court proceedings are done? Only asking as I always thought you COULD complain and was told as much by one of the people in the FOS. But have called again to be told they can't help me even after the court case, as I've gone 'Over their heads' and straight to court. Has anyone else done this, and how did it pan out??

 

TIA :D

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Hi Cat,

 

I think I read somewhere if you issue court proceddings then the FO cant investigate

If I were you give it a try, have you looked at the complaints on banks page?

I think thats where I read about this, You are better off carrying on with your court proceddings, have you another bank account open ready?

If so just wait for them to make your offer, then forget about them!

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Good, glad you have your new account open and running, it appears they are giving you a real hard time, so see if you can complain!

I read somewhere every time a complaint is made to the ombudsman it costs them £300!

Wont be long now Cat, you will soon get your money!

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I see that a test case is to be launched involving most of the High St banks. I've had a look on the OFT website, and it does say that it will be for the courts to decide action with pending cases (of which mine is one). But it also goes on to say that any bank applying for the FSA Waiver isn't obliged to handle complaints regarding requests that the charges be repaid.....

 

What's everyone's view on this?

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I see that a test case is to be launched involving most of the High St banks. I've had a look on the OFT website, and it does say that it will be for the courts to decide action with pending cases (of which mine is one). But it also goes on to say that any bank applying for the FSA Waiver isn't obliged to handle complaints regarding requests that the charges be repaid.....

 

What's everyone's view on this?

 

Anyone got a view about this? I'm thinking that as my case is already in the court system, it'll have to be dealt with, and it shouldn't wait pending the result from the High Court. But if anyone's starting a claim or if it's still waiting a response from the bank in the first instance, it'll be placed on hold because of the waiver from the FSA....

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